The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 3,459 reviews
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Great at noise cancellation; ok on sound quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was disappointed by the sound quality of the headphones. When the headsets were connected via Bluetooth, a squicky/scratchy sound came through.
However, the noise-canceling feature, color, and app were top-notch. I wanted to keep the headphones, but for the price I paid, I shouldn't compromise on sound quality.
Thank you for sharing your experience with the QuietComfort headphones. I am glad to hear that you loved their noise cancellation, design and app features, but sorry you have decided to return them due to audio issue. Resetting them can often resolve minor internal issues as described. You can find the steps here: https://bose.life/3NnB0kt
Contact us for further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great 99% of the time
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great and sound amazing. Only weird thing is sometimes when I am connected to two devices it can random disable the audio entirely. This is infrequent and is hardly an issue. I just turn off and on
This reviewer received promo considerations or sweepstakes entry for writing a review.
I should have bought the latest ones because people complain that they can’t hear me and that my voice is muffled. Most times, I can’t hear them because their voice is muffled. This is when using the wired cord that comes with it. The Wireless oprion has a tendency to be a little bit more clearer, but still should work a lot better than it does for the price that I paid.
Hi, thank you for sharing your feedback with us. We’re sorry to hear about the difficulties you’ve experienced with call clarity when using your headphones. We understand how important clear communication is, especially given the investment you’ve made.
When using the wired connection, call performance can sometimes be affected by the device’s audio settings or compatibility with the cord. The wireless option is designed to provide optimized clarity, but if you’re still noticing muffled sound, we’d like to help troubleshoot further.
We recommend checking that your headphones have the latest firmware updates installed and ensuring the audio settings on your connected device are optimized for headset use. To assist you further, here is a helpful guide:
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound quality is excellent but i can not pair it to my tv,so i have 200 dollar headphones to cut grass with,the thing they recommend on the website to buy with them to hook to the tv doesn’t pair with them,as far ss i can tell they only pair with other Bose products,another disappointing conclusion from Best Buy lately,if you want them for music they’re great,i wanted them for tv and again I’m disappointed by the so called experts.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice product, but often I hear some static noise in the background.
I have heard the static noise on multiple applications and after connecting it to different devices.