The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,459 reviews
Rated 5 out of 5 stars
Great service
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service and would again. Great place to shop.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very comfy and pretty good audio quality but I could not get over the fact that the audio was a little muffled/not as clear as my airpod pros. Had to return despite it being better at everything else. For that price point this should not have been an issue at all.
Hi there! Thanks for your feedback. We're happy you found the comfort and audio quality good. However, we understand you're experiencing muffled sound and clarity issues.
too tight causing headache and making my ears swea
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased this headset for a trip and was sorely disappointed. When I put it on, I noticed a lack of air circulation, leading to significant ear overheating, sweat and discomfort. The tight fit also contributed to headaches, making it difficult to wear for extended periods.
Unfortunately, I didn't realize the full extent of these issues until I returned from my trip, which meant the return window had already closed. I would strongly advise potential buyers to reconsider this headset if comfort and long-term use are important factors.
This reviewer received promo considerations or sweepstakes entry for writing a review.
While noise canceling is alright, the sound quality is unimpressive. Comparable to the $30 Sony headphones I replaced with these. By far the worst part, and the source of my 1 star review. The microphone is AWFUL. Some of their noise reduction software or something makes it sound like I am constantly walking away from the microphone and very quiet. The worst part about this by far is that its a software issue! Not a mic issue. I thought that Bose was a quality company, and was willing to pay a premium for the headphones. But, this is a disappointment by all means. I can't ever use them for calls and I would never buy it again. Save yourself the money and trouble.
Thank you for sharing your experience. We’re sorry to hear that the sound and microphone performance of your Bose QuietComfort Headphones did not meet your expectations.
The QuietComfort Headphones are designed to provide world‑class noise cancellation, rich audio performance, and clear voice pickup using an advanced microphone system with noise‑reduction software. We understand how frustrating it can be when call quality is impacted, especially when you rely on the headphones for everyday communication.
For assistance with low microphone volume or call quality, please refer to the troubleshooting steps in the link below.