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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 17426 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the sound quality, comfort, fit, battery life, and wireless connectivity of the SoundSport Wireless Sports In-Ear Earbuds. They appreciate the deep bass and clear highs, as well as the lightweight and comfortable design. However, some customers have expressed concerns about the volume, design, clip, and bulky charger case.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 17,425 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fit like a glove & true Boes sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I workout hard and have tried other wireless headphones, due to bad fit and terrible sound I reverted to my Bose with wire. So glad I got theses...didn't wiggle during HIITs, running, jump rope, or power cleans! Great Bose sound too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound , nice quality for very low price felt very happy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Wireless Headphones for Workout!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried several headphones, from beats to jaybird, BW but nothing can come closer to Bose Soundsport. They fit in my ear very with the default medium size which fits well in my ears and also comes with small and a large size, if you would like to change it for the better fit to your ears. Connecting to the phone is very simple by using their Bose app (both iOS and Android version are available). Another great feature is the call feature. When you receive a call, it tells you who is calling, if you have them as a contact in your phone. This way you don't have to take your phone out of your pocket to check who is calling before answering. The call quality was amazing. Overall its worth every dollar you spent on this headphone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fast diminishing return on investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I firmly believe that Bose create the best sounds quality out there. I was just unlucky to have received a defect. The whole point of these earphones is for listen to music during workouts. The ones I ordered started to depreciate quickly (there was static noise due to the vibrations from running.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Great when battery will charge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is outstanding. Fits comfortably great for a run or just walking around. Problem we have three all under warranty that stop working unable to take a charge. First one we had for 1 1/2 years before it wouldn't take a charge. The second occurred within two weeks of getting it and third was over a year. We have started with these because best mixture between awesome sound and comfortability. If the one goes will likely finally give up and look for a different type which is too bad because really nice when working.

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hi Kenneth,

      It's great to hear you've been enjoying the outstanding sound quality and comfort of your earbuds! It's very strange that you have 3 pairs that are having issues charging. As the charging issue is happening with more than one pair of earbuds, I would definitely recommend checking the charger you are connecting them to. The earbuds require a charger that is rated for 5 VDC, 0.8 A. If the charger you are using is not rated for this then it can cause issues charging.

      If you are using a suitable charger and are still unable to charger the earbuds correctly, please do reach out to us directly as we'd love to help further! https://bose.life/2P7Tuqt

      Keith - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great Bose quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits and stays on my ears, and sound quality very good. Another quality product that I have come to expect from Bose. The volume / phone control on headpiece took some getting used to but not problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    What I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want ones with no wires because I was afraid one would fall out and I would lose it. These are wireless to the phone but have a clip to your shirt that prevents loss. Great sound and batteries last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had beats ear buds and did not like the way they sound with bass music. These Bose ear buds are awesome! Great sound with bass and noise cancelling. Great earbuds!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Great if you don’t need them all day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My partner had these before me and raves about them but for me, the battery life really limits my love for these headphones. The fit is wonderful and the sound quality is great but my battery goes from 100% to 60% in 2 hours of on and off listening (not turning the power off in between sets). My LG tones lasted DAYS with 6 continuous hours of music each day (and sometimes forgetting to turn them off over night) Quality is nice but not worth the money, even though I usually spring for Bose everything else...

    No, I would not recommend this to a friend
    • Brand response from Bose
      Posted .

      Hello Battery,

      Thank you for providing your review of the SoundSport wireless headphones. We are glad to hear that your enjoyed the sound quality and found them comfortable to wear! Off a single charge the headphones will last up to 6 hours. If you feel that your headphones are not functioning properly, please give us a call and we'd be happy to help!

      Contact information is located here: https://global.bose.com/en_us/support_sites.html

      Thank you again,

      Mohsin - Bose Support Bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wireless ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these for myself, my husband kept stealing them for work so I bought him his own pair. They charge super quick. The sound is amazing, high quality, great bass notes. And you can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new favorite headphones! The sound is amazing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse headphones!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these for my wife as a gift with the replacement plan many, many years ago. She uses them all day, every day to listen to content on her phone. The sound isolation is 7/10, the sound quality is 7/10. She uses it for music, videos, to keep bugs out while gardening, and calls. She has had no complaints and continues to return to them. If we have an issue with them within our replacement window Best Buy is great at honoring their replacement plan and we always re-buy the plan on the replacement headphones. With daily use no pair has lasted more than two years.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Picks up everything on calls, sound is so-so.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these headphones, but I'm beginning to wonder if Bose is not Bose anymore. The sound is okay-ish, not anywhere near what the brand hype should produce. Also, you have to turn the volume way up to get decent sound. Worst part is during calls. Don't breath... these pick up all sorts of background noise. A definite bad experience for the person on the other end. Bluetooth connects fine and stays connected. Battery life isn't that great and since it has a micro USB charger, I'm pretty sure these will break. Buy the warranty.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    good workout gear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sweat proof and doesn't fall out when during normal workouts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thumbs up!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey but well worth it. Sound quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these almost everyday and sometimes I forget their on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 sets of beats by Dre headphones before these that both broke within a year. The Bose headphones are amazing.. great quality and sound and comfortable fit that stays in my ears while working out. Highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth $99.99 price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on Cyber Monday and they are great w strong bass.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 3 out of 5 stars

    Good for music, not for calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: The Bluetooth works well, and I had no issue pairing it with multiple devices. The music sounded pretty good, although the bass was highlighted a bit—not a bad thing for running or workouts. Doesn't have the clarity of other earbud models, but I got used it quickly. Cons: Phone calls don't sound as good on these as they do on wired headphones—the connection is often broken and unsteady. I also prefer the other Bose earpieces that don't fit into your ear, so I'm not so isolated. I would prefer the cord to be about 6 inches longer, so I can hang them around my neck more easily. And I wish the battery life was bit longer—these won't make it coast to coast, so have a backup handy.

    I would recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to write your review. We are glad that you found the pairing easy and the sound quality to be good. We've forwarded your feedback to our product design team regarding the battery life and cable length. Always let us know if you have any questions or concerns and we'll be happy to help. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM EST. Bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones with an amazing sound! I use them to go jogging every morning and it stays in place without falling out of my ears. Love this product.

    I would recommend this to a friend
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