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Customer Ratings & Reviews

Model:
SOUNDTOUCH 20 III WIRELESS BLK
SKU:
4310304
Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 944 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers love the SoundTouch® 20 Series III Wireless Music System's amazing sound quality, ease of use, and strong bass. Many appreciate its compact size and the convenience of Bluetooth connectivity, although some find the price a bit high. A few users experienced connectivity issues, and others wished for a built-in battery. The app, while functional, could benefit from some improvements according to some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 944 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father-in-law as a gift and he LOVES it. It fills their large combo living room / kitchen with high quality sound. He is not 100% tech savvy but it was very simple for him to setup and to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pretty good wifi speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are pretty good. I like having the presets to be able to go directly to a favorite station without having to use the app. Great sound quality. Just wish they were more affordable so I can add one in another room instead of moving the speaker around where I want to listen to music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small unit...Easy to set up and operate from PC, phone or tablet. Only wish entire iTunes library was available to play since some songs are "protected" from downloading to unit.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the app wasn’t so quirky i would give this five stars. The sound is great. Fills three rooms easy. Bass is very good on this speaker. Treble is clear and crisp and bass is deep and powerful. Doesn’t beat a dedicated subwoofer but plug and play is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound great portability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit has excellent sound and many advanced features. This unit has great portability and would provide adequate sound for most rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound for a small footprint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this very portable speaker unit for a dance class. It is so much lighter to carry back and forth than what I used before. It has BIG sound that is super even in a fairly large room. And I love that it is so easy to connect via bluetooth to my iPhone, iPad and my Surface. Or I can also hook up easily with a USB using another music source. Not the cheapest alternative but I am very happy with my choice!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Nothing like a Bose!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our Bose Sound Touch. Almost got a less expensive one but opted to get one with wifi. This enables us to have preset Internet radio and favorite Sirius stations saved without using Bluetooth. The Bose app is really cool. You can turn it on and off, control the volume and change the presets right from your phone even from another room. The only downside is you have to plug it in but it is easy to move around.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with two Soundtouch smaller speakers. With these three I can cove pretty much all of my house with great sound - easy to set up and simple to put in any other location

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Love the convenience of music anytime and anywhere with Internet radio. Bose app easy to setup on computer, iPad and smartphone. You won't be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    by far the best bose product ever...the sound quality is amazing..Bluetooth is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sounds Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have sonos didn't need this but the product is so easy to use and SOUNDS SO MUCH BETTERthan my sonos, had to have it! Love it so much ought another for a gift!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great speaker !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound! I love the sizes of the speaker,Fills with music my entire apartment ! The sound is so crystal clear ! I will recommend this speaker to any buddy . I love it! I will buy it again if I have to . The only thing I would like to see in the future on these type up speakers is one with rechargeable batteries .

    I would recommend this to a friend
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Has great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my home woodworking shop and was amazed by the sound. Can hear it clearly over my loud machinery. Love the Bluetooth feature.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Could be me. . .could be the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great--however, getting it to connect to all my devices has not been easy. For some reason, I can't manage to communicate between the speaker and my laptop other than through the downloaded app, which means I can only listen to a few internet radio stations and not the music I want to play. It's far too expensive to be a glorified radio with only a few stations. In the store, I was told how simple it would be to operate with the online instructions since no instructions came in the box. However, the instructions have been of little help. Again, I may not be doing it right, but I feel I was misled by the salesman in the store.

    No, I would not recommend this to a friend
    • Brand response from Bose support
      Posted .

      Thank you for taking the time to share your experiences with the SoundTouch speaker. We are thrilled to hear that you are loving the sound quality. In addition to enjoying Internet radio stations, we'd like to help you with using the system in other ways. Feel free to reach out to us directly and our experienced technical support team will be a great help to you. You can reach us at 1-800-379-2073. We are open from Mon. – Fri., 9 AM – 9 PM and on Sat., 9 AM – 7 PM ET. Bose

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound for the family room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds great, easy to set up and works through my computer and plays my entire music library.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound for one room party or listening.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is is strong and clear. Love the base. The wifi control from my phone is easy and haven't had issues with connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound for it’s size!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has been taken all over with me. It has not lacked for sound and has amazing bass for the size of this product!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great speaker, app needs help

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let's talk about the good. As a speaker, this thing is awesome. It really sounds great and has decent bass. Let's talk about the cool. With the SoundTouch app, you can link this up with other SoundTouch products and have them all playing the same thing in different rooms. It really makes having parties and get togethers so much better. If you don't outright tell your guests you have everything linked up, you'll notice it becomes a talking point that it's like the music doesn't stop no matter where you go. Let's talk about the reason why I can't give it 5 stars. Bose kills me with the SoundTouch app. I have this linked with my SoundTouch 10 and my WirelessLink (which allows you to play through any speakers) and half the time they work phenomenally. Then the other half of the time, the SoundTouch app will not catch up to what's currently being played and trying to adjust the volume for the individual products they will not properly adjust. Sometimes the speakers will spike all the way up in volume and scare the living life out of you. The next minute, they'll completely mute and you have someone yelling from another room "what happened to the music???" If Bose could just better the link between these devices and their app, they'd be 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose wireless speaker sounds great and very easy to set up. I would recommend this speaker to friends. Thinking about buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Has awesome sound for small device. It is portable and I like the fact that I can take it everywhere and have quality sound!

    I would recommend this to a friend