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Customer reviews

Rating 4.2 out of 5 stars with 2284 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,284 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pedro’s gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is perfect and very easy to wear. Also very light

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY DAILY USE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the design and style of the Bose Open Ear headphones. They look really nice and feel lightweight. The sound quality is good, even when I keep the volume low, which is how I usually listen to my music. If you turn the volume all the way up, people around you can hear it if you’re in a quiet room, but that doesn’t bother me because I never use full volume. My favorite part is the different listening modes. It feels like the music stays in one place, so when I turn my head, it feels like the music is following me. It’s a really cool experience. I also like that they don’t go inside my ears. They’re comfortable to wear, but after studying with them for a few hours, my ears start to hurt a little. I think that’s just because I’m still getting used to wearing them. Overall, I LOVE these headphones. They’re stylish, comfortable, and sound great. I would definitely buy another pair in a different color, and I would recommend them to anyone looking for open ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, poor call audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very lightweight and comfortable. Sound is amazing, as all bose sound should be. However, when you make a call, the person you call can barely hear you. I've adjusted every type of setting to try to make it clearer on the other end. Nothing works. Also, they pick up all of the outside noise from the person calling with these as well. I purchased two sets, one for me and for my husband. When wearing them and calling each other, we could barely hear each other, but I could hear everything around him. Sadly will be returning and trying something different. They are great, if all you use them for is listening to music. Not worth $300 to only listen to music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ruth,

      Thank you for sharing your detailed feedback on our Bose earbuds. We're pleased to hear that you found them lightweight, comfortable, and enjoyed the amazing sound quality, which is what we aim for with all our products. However, we apologize for the issues you experienced during phone calls, including difficulty being heard and picking up outside noise. We understand the importance of clear communication during calls and will take your feedback into consideration for future product improvements. If you have any further questions or need assistance, please don't hesitate to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    better than air pods

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are better than the AirPods because they don't fall out of your ears to have a tantrum on the floor or fall into the sink while you're doing dirty dishes. The sound qualities still allows you to be aware of things going on around you for safety reasons.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Gentle on your ear/amazing sound & bass!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them! Barely feel them on, in fact, I forget half the time that I'm even wearing them. Sound/bass is amazing for the fact that its not "inside" your ear and that I don't have to take them out to hear what's going on around me or the person I'm talking to. very gentle on my ear and stays on while running or exercising. very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headphones! They are so comfortable to the point that I forget I’m even wearing them. I initially got them bc I would tend to misplace my AirPods whenever I took one out if someone was talking to me. A big plus with these are that I can still hear my surroundings so there is no need for that.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Happy with Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for outdoor activities like walking. Quality sound and still able to hear your surroundings. Nice for regular use also.I have smaller ears and it's hard to find earbuds that are comfortable. Bose didn't disappoint. Easy setup and connection.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Underwhelming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Best Buy open box in excellent condition, item came as described. I bought these for the convenience in an office setting. I can hear everything going on around me so im able to react and not continually repeat "what did you say". Soft on the ear but you still some discomfort you need to get used to. My only 2 issues with these are 1. Sometimes when talking on the phone people have a difficult time hearing me and you have to raise my voice. 2. Battery life is about 6hrs, you may want a backup option if you tend to use them during an 8hr work day. Also dont throw out box, you need the QR code. If you can get around these 2 issues id still recommend.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sandrac, thank you for sharing your experience with the Bose Ultra Open Earbuds. We’re glad to hear they’ve been convenient in your office setting, allowing you to stay aware of your surroundings while enjoying audio. We also appreciate your honest feedback about the areas where they could perform better.

      The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call, so please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful guide for more information. (https://bose.life/4wU6bJJ)

      As for battery life, the earbuds are designed to last up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours when both Immersive Audio and Auto Volume are enabled. With a fully charged case, you can expect up to 19.5 hours of additional playtime. Charging takes about 1 hour for the earbuds and 3 hours for the case, while a quick 10‑minute charge provides up to 2 hours of use. If you’re experiencing shorter battery life than this, here’s another helpful battery troubleshooting guide. (https://bose.life/4dCvjNz)

      Your input is valuable in helping us improve, and we’re grateful you took the time to share it.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unique execution

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The types of ways you can listen to audio is vast & many. Headphones, earbuds, & open ear buds all have a common goal: deliver audio. Everything else is a bonus that works or a flawed feature that needs a bit more time in the oven. Overall I am impressed with the execution of these open earbuds. I feel, after reading a few reviews, it’s being compared unfairly to tws earbuds that sit in your ear canal. Owning Bose Tenors, Sony LinkBuds, Shokz OpenRun Pro, & Shokz OpenFit; these Ultra Open Earbuds perform exceptionally. The way each company comes up with designs for their models never ceases to amaze me. It’s unique. These are secure once worn properly; shaking my head or jogging can did nothing to jar it loose. Sounds are just like my Ultra Earbuds & Ultra Headphones. Definitely Bose signature sound. The immersion mode somehow works in this open style. The app works seamlessly to tweak the EQ to your liking. Price is a talking point in what your expectations are for these style of earbuds; there are other options. If they go on sale, like the other Ultra options, give this a chance.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great open ears earbuds

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They feel comfortable and have excellent sound quality. They wrap securely around your ear without being too tight. You might need to adjust them every now and then to get the perfect angle into your ear canal.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earphone work well, I got them because other earphone hurt my ears so these are kinda hanging on the outside. The only downfall is that they are no noice canceling other than that I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these about 2 weeks back, and I went back to the store to return them 3 times because they were hurting my ears. Every time I went back, I would try different brands and just end up keeping them. Some won’t stay on your ears, others won’t sound as good. So I ended up keeping them and I am so glad that I did! I think they were just new, so they had to loosen up a little, because after using them for a while I can’t even feel them on my ears anymore. I am extremely happy and so glad that I kept them! Wonderful sound, great quality, and will never come off my ears when I run!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great for music and work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the head phones for comfort and the sound quality is AMAZING! The ONLY down fall I think is the quality of a phone calls it could definitely be better!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds are awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great and are comfortable to wear all day. Also I can just pause to talk to someone and not have to take them out which is a huge plus! Also for an added bonus, after a software update they are able to do Multipoint connection!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Money well spent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It exceeds my expectations! The quality of sounds is superb! The design is awesome! Recommended it to some of my friends and they liked it too!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best in this open ear category

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For open ear style these are the best, good sound quality, has some bass and super comfortable. Wish it had a wireless charging case at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This is a great buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, very comfortable even with extended wear. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Design
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    No more chances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earphone are good looking and comfortable. For music is good. However, when you talk on the phone, the sound quality is poor. You sound like your far away or under water. After giving it 2 chances, I decided to not get another pair. I thought the first ones were defective, but the second pair were the same. Also, I often had difficulties connecting the to my phone or they would disconnect.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback! We're thrilled to hear that you found the perfect fit and love the sleek, stylish design of the Bose Ultra Open Earbuds.

      Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/47GoHep which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most comfortable ear buds every!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and as i said in the title you almost forget you have them on. 10out of 10 would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good. Wireless charging would've made it perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. It serves the purpose of enjoying music while still being aware of the surroundings. It's like the old Bose Soundwear around the neck, but lighter, more comfortable, and fits in the pocket. And it looks cool! :) One star off (debating two) because I'm disappointed it doesn't support wireless charging like my QuietComfort Earbuds. For the price, you would expect that feature, which is available to most other products nowadays. :(

    No, I would not recommend this to a friend