Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,910 reviews
Pros mentioned:
Comfort, Design, Fit
Cons mentioned:
Connectivity
Rated 4 out of 5 stars
Super comfortable open design
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently got the new Bose Ultra Open Earbuds. I was intrigued by a new design type in an earbud, at least as far as I am aware of. Plus, Bose is a leader in great sounding audio products.
The Ultra Open Earbuds come in a small box that contains the earbuds, a charging case, and a
short USB-A to USB-C charging cord. On the back of the packaging, you’ll see the logos for made for
iPhone & iPad, as well as the logo for works with android. Besides these mobile platforms, you can
pretty much pair them with anything that has a Bluetooth option.
Upon opening the package, the first thing you are directed to is the Bose music app to complete an
initial set up and a likely software update. The app walks you thru the set up with clear instructions,
basically all that’s needed is to put the charging case and earbuds into pairing mode and the app
will find them, then do the rest. One thing that the initial set up will highlight is Bose’s immersive audio feature. The app will guide you thru a little demo, letting you experience the difference between the stereo audio format and two types of immersive audio, both of which sound better in plain English. Per the app, the immersive modes enhance and depth to whatever you are listening to. If you’re like me, you’ll set it to on and leave it alone from there. After pairing with the app is
complete, you’ll be able to set/change how your earbuds sound thru the equalizer to add/reduce
bass, mid range, & treble and set how you want them to react to the noise level of your environment thru the auto volume option. You’ll also be able to change some functionality of the button on each earbud thru the shortcuts options, and get tips on how to get the most out of the earbuds.
Of course you can use them to do everything that any other ear bud can do, such as listen to music
or any other media on your device, answer/end or decline phone calls, etc. The most standout thing
about these earbuds is the design and the way you wear them. They behave like a clip on, wrapping
around and behind your ear, without applying any pressure at all. They are a delight to wear and are
super comfortable. If you don’t like the feeling of an earbud in your ear, these will work perfect for you. They also don’t feel like they could ever fall out even though you can barely even feel that you have them on. Also, because they have an open design, you can stay aware of other sounds going on around you. When you first take the earbuds out of the charging case, they will automatically connect to the last device they were connected to as long as it’s within range. The product specs on Bose’s website rate the battery life at up to 7.5 hours, but I’ve really only gotten 4.5 hours before
needing to recharge while using them during work for a mix of listening to music and taking phone/zoom calls. Music sounds great, especially in immersive audio, and the work perfectly well during phone calls also.
While they perform great at their core function of listening to various media, so do lots of other
earbuds. Due to the design, there obviously is no noise cancelling functionality, although the auto volume feature will ensure you can hear whatever media you are listening to since it will automatically change the volume based on the sound happening around you. As I said earlier, you can pair these with any/all your Bluetooth devices, but they will not switch automatically between your iPhone and iPad (for example). You can switch them in the app or but creating a shortcut and using the button on each earbud.
The Bose Ultra Open Earbuds are a great product with its one killer feature being the open design and the comfort of wearing them without really feeling that you are wearing an earbud. The design eliminates some functionality found in other earbuds at similar price points. These are pretty pricey at $299. They sound great and have a great design but you are paying for Bose. The decision whether these are worth the price could come down to the usual devices you use and tradeoffs on functionality.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you want to lock in to what you’re listening to while being aware of your surroundings, these are for you. Obviously you can get better headphones for the price, but these are designed specifically for the open ear concept.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'll go. I have 15 days with them and I like them too much but the defect is in the calls that people don't listen to you and although it's a free hearing aid in the environment it can help to cancel the voice for the calls , always struggling with the same , so it would be good to have a new update for a voice cancellation I get annoyed to struggle all the time with the calls and unfortunately I have to disconnect from them and they can listen me...
Hi Jonas, I'm glad you like the general sound performance of your Ultra Open Earbuds! If people aren't hearing you well on calls, be sure to download the latest firmware update via the Bose app. Firmware version 4.0.22 (or later) is designed to improve the customer's experience on calls. As long as the environment you're in isn't overly loud, your earbuds will help you make clear, understandable calls. I hope this is useful; if you need further assistance, our support team will be happy to help. Warm regards, Fiona M. - Bose Customer Support
Rated 4 out of 5 stars
Extremely comfortable
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They are extremely comfortable however the sound volume is not very high. I would recommend to anyone in an office or a quiet setting.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Outside the price tag I do love the headphones. I like having them in my ear when I go for jogging and doing jump roping. I do noticed when I have them in my ear listening to something that would disconnect from my phone even when my phone is right by me. So I would have to put the headphones back in the case and try reconnect them.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Waste of money! Do not buy! I’ve had these headphones for almost 2 months and they consistently disconnect, there is a static noise every now and again, and they have the worst call quality.
Do your research, these are horrible open ear headphones.
We’re very sorry to hear about your experience and the frustration with connectivity. static noise, and call quality. To help resolve these issues we’d like to provide you with a troubleshooting guide for your earbuds:
This reviewer received promo considerations or sweepstakes entry for writing a review.
The device arrived punctually, and the initial experience of opening and setting it up was satisfactory. However, after approximately 30 days of usage, the device began experiencing connectivity issues with Bluetooth, resulting in frequent disconnections. This has proven to be a significant inconvenience and represents a substantial oversight in the product's design and functionality.
I'm glad you liked your Ultra Open Earbuds to begin with, Henry! If you're experiencing Bluetooth disconnections, try rebooting your mobile device. Also try a second device with your earbuds, to compare performance. If the connection issues persist, please contact our support team who will be happy to help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Must have
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
easy to wear and used daily, I use them more then any other earbuds that I own. No more ear pain!
Hi, Natalie! Thank you for sharing your feedback. We're sorry to hear that you're experiencing audio and microphone issues during calls with your Bose Ultra Open Earbuds.
To assist you further, we’ve prepared helpful guides that may resolve the issues you’re experiencing. Please use this link https://bose.life/4abePcb to troubleshoot the audio problem when calls cannot be heard, and this link https://bose.life/4aeSFWA to improve microphone performance.
We hope these resources enhance both your experience and the overall performance of the product!