Customer Ratings & Reviews

Really good sound quality especially when listening to hi res music however they miss one simple task like pausing music when touching the earbuds or skipping music. It's available in the app via quick tour but mines wouldn't do it at all until I had a defect. Music quality was great and met my expectations but for 399 I need them to be able to work as intended plus they weren't very comfortable and kept sliding out while running. If you plan to use this indoors or outside walking they will be fine but I return these and purchased the B&o ex play.

Everything is ok Especially the sounds quality But unstable connection

Background on typical usage, airline pilot, many deadheads and commutes. These are the 4th BW's I have owned. I find these are marginal. The good, once you get a good ear seal the sound is excellent, on a par with over the ear PX7 S2's. The bad outweighs this. Case is pretty low quality build, weak plastic. The noise cancelling is subpar. Battery life is around 3-4hrs. I do a lot of transcon's and longer flights. Not long enough for those. Biggest deal breaker? I am running off a Sony NWA-55. These will not connect via AptX HD or Adaptive. Only AptX so the sound is a noticeable degradation from the more advanced codecs. Repeated contacts to BW support and was told it is an issue with the Sony source. However, I also run PX7 S2's and they work flawlessly with the advanced AptX codecs and my Sony, so I disagree. These could be really good if they would address the above issues, but until they do, I am sticking with the PX7 S2's and gonna unload these. Cheers!

But here i go. Connectivity is bad. Audio quality is good. They get buggy when you have electronics around you. For the price these are an audiophile killer. I cant mention the rest because i dont feel like it. Buy them and figure them out yourself. Not worth it

Great sound quality, but you may feel uncomfortable if you don’t like it goes in you ear.

Besr sound youll ever hear. Beats everything else. But for me? I just dont like noise canceling im weird about that.

I like the sound of it also how far i can walk away from my phone good sound quality

There are 2 things that stand out about these earbuds, 1, The fits is amazing i have always avoided this style of bud as i felt it would feel like they were going to fall out, but these are amazingly comfortable and i am fairly sure they will never fall out. 2, The sound is out of this world if you want to add a new dimension to your music these will deliver that and some

Bought them because there the only brand where people dont complain about hearing me, and music sounds phenomenal

Unbeatable sound! I loved the sound and fit. I returned the product because I really needed volume control and multi-point connection as well as a bit longer battery life. Additionally, I listen to my music at about 80% volume and the battery drained dramatically. I thought I could get past not having those features, but after two weeks I decided to return them.

So overall these are perfect for when it comes to sound quality, if you seek loud over quality sound go with Sony, but if you are okay with sacrificing a little noise cancelling because you want quality then these are perfect! Overall I totally recommend

The battery life, connection reliability, and an improved mic array that addresses phone quality and ANC.

I absolutely love this product. The battery life is amazing

I use these almost everyday to block out noise while studying, gaming, and listening to music, and sound was the main factor for me, and these went above and beyond.

Sound quality is decent. If music is all you’re using them for they’re a good set of in ears if you’ve got money to blow. At the price, they’re a huge let down. Using the ear buds for movies was by far the most disappointing part of these headphones. They’re not very dynamic, attenuated highs, muffled and at times non existent bass when playing at high volumes. For music I connected them to an iPhone 15 pro max which does not take advantage of any of the aptx features sadly but regrettably I have to admit my AirPods Pro’s sound better. Noise cancellation is finicky, less sound comes in when the cancellation feature is off and they’re just in regular mode. I absolutely love B&W and have a few sets of their other headphones and towers (none of their in ears have ever compared to their old wired C5’s) but these are a huge let down, possibly because I expected so much because of the other products from B&W I have come to know and love.

These are the first ear pods that dont hurt my ear wearing. They are great and the sound is unmatched!

These B & W Pi7 S2's are easily the best sounding!

Outstanding sound and fit, superior in every way to Bose.

Exactly what i ordered. Great product. I love Bowers & Wilkins

Malco provided excellent customer service. He made my order right and for that I will always shop at Best Buy for my electronics needs.