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Customer Ratings & Reviews

Your price for this item is $299.99
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The comparable value price is $399.98

Customer reviews

Rating 4.1 out of 5 stars with 130 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 3.8 out of 5 stars

  • Connectivity

    Rating 3.9 out of 5 stars

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Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers often highlight the PI7 True Wireless Noise Cancelling In-Ear Headphones for their exceptional sound quality, comfort, and stylish design. Many users appreciate the comfortable fit and intuitive touch controls. However, some users have expressed concerns about the relatively high price, limited battery life, occasional connection issues, and insufficient volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 130 reviews
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 3 out of 5 stars

    Good attempt, but feels a bit behind the times

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been searching for those perfect headphones and when B&W announced their true wireless headphones, I thought these were going to be it. These come close, but it feels like they are missing some features that should be included in the price. Pros: The sound quality is probably one of the best I’ve heard in a long while. These rival the Sennheiser Momentum True Wireless 2. I think the sound stage is wider on the Sennheiser, but the B&W come close. The bass is deep and tight. The mids and highs are crisp. Songs that I listen to often come alive when I use these earbuds. The charging case is, in my opinion, a little odd shaped. In order for it to lay flat, you put it on its top or on its back. The good news is it can charge wirelessly. It comes with a USB-C to 3.5mm cord which is pretty convenient if you travel a lot and you need to use the case as your bluetooth transmitter. That comes in handy especially on flights when you’re watching a movie. The touch sensitivity is on par with any of the other wireless earbuds out there. The fit for me were amazing. I’m not sure if it’s because of how my ears are shaped, but with a majority of earbuds, my right side is the one that usually fits perfectly while the left side needs to go up or down a size. With this pair, I just used the medium sized silicon tips and they sealed and stayed in place very well with no movement until I removed them. That came into play with comfort as well. I could wear these until they ran out of batteries and it was still comfortable after hours of use. Cons: The battery life is a little lacking. Around 5 hours with ANC on is not as good as a lot of the competitors out there. The noise cancelling can be better, but I believe that’s because B&W uses silicon tips instead of foam ones. One thing I didn’t like is in order to adjust things on your earbuds, then you always have to enter the app to do so. The other thing too is that a lot of the other competitors have adjustable EQs which this one did not. They still sound awesome, but I’m always that person that likes customization. I’m not sure if anyone else ran into this, but when I’m working out or doing yard work around the house, the bluetooth would cut in and out even though my phone is in my pocket. The other thing that I didn’t really see it take advantage of was the Dolby Atmos or Spatial Audio I have with other companies. The final thing that this doesn’t have is multi point connection. I know it’s not something I need, but it’s absolutely convenient when I have it connected to my phone and need to answer a phone call, but also have it connected to my laptop when I’m doing web meetings. Instead, I have to disconnect from one device and then connect to another which takes up time. All in all, for the price point of these earbuds at $399.99. I feel like B&W had a good attempt on trying make a name for themselves in the true wireless earbud market, but there are cheaper competitors out there that do a lot of the things these earbuds can do, but better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection, Volume

    Rated 5 out of 5 stars

    Great little buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Checks everything i needed. Excellent sound, noise cancelling for those plane trips. Only complaints are .. app but no equalizer, no volume controls on the buds itself and disconnect occasionally. Already expected the first 2, just wish B/W did an update and got us an eq and maybe fix connection issues. Still love it. Esp on my switch.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Amazing Sound for a Price

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PI7’s are hands down the best wireless earbuds I’ve ever heard and for $400 they better be. The sound they put out is great, the noise cancelling is good, and the ability to use them as ‘wired’ headphones via the case is a pretty innovative feature. I don’t know if they're $150-$200 better than some of the other options out there, but like with the PX5’s that I still use almost every day sound quality is king here and if that’s what you’re after this is it. The box contents are pretty straightforward. You get the buds, charging case, a USB-C cable for charging and wired audio, and a USB-C to 3.5mm cable for wired audio. There are 3 different sizes of silicone eartips to choose from; I went with the largest of them and that formed a good seal in my ear. I do wish there were some more options at this price though; foam tips would have been appreciated. The case is small enough to fit in most pockets and is a bit bigger than my Pixel Buds case and a bit smaller than my Sony WF-1000XM3 case. The case is also lighter than I expected, but feels sturdy enough. I really like the look of the buds with the circular brushed metal caps and the white/pale gold scheme conveys the premium look well. Getting the buds setup for me on my Pixel 4 was not as straightforward as I had hoped. These are supposed to have the Android Fast Pair feature (similar to what AirPods do on the iPhone), but I wasn’t able to get that working on my initial setup and ended up pairing in the Bluetooth menu instead. No big deal and maybe just an issue in my specific scenario, but something I noticed. Once paired I didn’t have to worry about it again. I was able to get into the settings using the same Bowers & Wilkins app I used for my PX5’s and the app is clean, if a little spartan. You have options to adjust the noise cancelling and transparency modes, manage device connections, listen to some soundscapes, update the firmware, and that’s about it. It didn’t leave me wanting for more, but I imagine some would prefer some EQ settings here. The buds support Bluetooth 5.0 and, more importantly, AptX Adaptive for hi-res audio. My Pixel 4 doesn’t support AptX Adaptive, but it is backwards compatible with AptX HD, which it does. Getting into the sound - it’s just stupid good. Whether I was listening to standard quality stuff in YouTube Music or hi-res tracks on Amazon Music HD. I’ve never listened to earbuds that sound this good. Every song I listened to had so much detail coming through that I never really picked up with other buds. The bass is also surprisingly strong without overwhelming the rest of the audio. Everything I listened to also sounded more like it was ‘around’ me rather than being piped directly into my ears, if that makes sense. The connection for me has been solid 95% of the time, but there are some scenarios where I get a lot of interference coming in. I’m not sure what the issue is there, but it seems like popping the earbuds into the case and then reconnecting them fixes it. The noise cancelling is solid and did a good job blocking out a fan and a TV running across the room from me (the TV was still audible with nothing playing, but never when I was listening to anything). There is a transparency mode you can turn on as well if you need to let some outside noise through; it’s no worse than I’ve heard on other earbuds, but still feels a bit artificial to me. One really unique feature of the PI7’s is the ability to use them ‘wired’ with the case. You can do this with either the USB-C or 3.5mm cables included in the box. The headphones will automatically detect that the cables have been plugged in and switch to communicating with the case. I found it worked as advertised, though using the USB-C cable to connect to my PC there is a noticeable audio-sync issue with video content. This was not as much of an issue with the 3.5mm cable for some reason, though I believe audio quality with the 3.5mm cable is slightly worse as it also has to get audio via whatever DAC is running the 3.5mm jack. Still, it’s a super unique feature that I could definitely see using in situations where Bluetooth isn’t available or I don’t want to bother pairing my buds to a new device. Miscellaneous: Microphone quality was okay, but a little disappointing at this price point. I don’t take a lot of phone calls, so this is a minor issue for me. Battery life is 4 hours and the case will provide 4 additional charges (up to 20 hours total). On the low side to be sure compared to other options, but not an issue for me as I rarely wear headphones or earbuds that long. Comfortable in my ears. These can only be paired with one device at a time. Disappointing omission for me since I used multiple devices at the same time and the PX5’s I own support this. I’ve read these are water/sweat resistant at IP54, but can’t find much official mention of this, so I would probably stay away from those types of activities with these. Overall I’m really stoked on these earbuds. I have some issues, but none that break the entire experience for me (and hopefully ones that can be fixed with firmware updates). The question of whether it’s worth it to pay $400 for earbuds is one you’ll have to answer for yourself. These sound great, but I didn’t go to my other wireless earbuds and suddenly hate how they sounded, so you do need to really value that sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality
    Cons mentioned:
    Connection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Jitter during walks knocked this to 4 stars

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love earbuds, earphones, headphones and everything audio. When I got the Bowers & Wilkins PI7 “True” Wireless Headphone I wasn’t too sure what to expect, as features aren’t always consistent and sometimes focus goes to features over sound. Simple packaging that utilizes a cover over a magnetic flap box is nice and the earbud case + some extra ear caps & cables (usb-c to usb-c && usb-c to 3.5mm) are included (see pic!). I have a half-dozen Bluetooth earbuds and the setup for these was a pain. Initial pairing shows a case & earbuds to pair to -- and errors on the case. I had to hard-reset these and start over when the App couldn’t talk to the earbuds, but I could hear music through them. After the reset, I took my time & followed the insert step-by-step and it all worked; I’ve never had to read instructions before for earbuds so it came as a surprise to me. Overall, the App is pretty robust, even letting you use the active noise cancellation (ANC) feature and even allow you to combine it with nature soundscapes - to help relax. ANC has two settings - Auto and “not Auto.” When activating it in either setting, it takes away any and moderate sounds, which includes all click sounds, say, from the sounds of a Red Linear keyboard typing. I mean completely. Taking them off and then continuing to type this sentence really shows the difference they make. From another perspective of how the ANC portion works amazingly, taking them on a walk and feeling the wind hit you from all sides, while hearing the music - uninterrupted - is something out of the movies. The hear-through / Ambient Pass-Through is fantastic; cars coming up behind you are made pretty obvious while walking. Controlling the amount of Pass-Through you prefer is great because walking outside & going to the grocery store have different level needs. Additionally, the App keeps track of battery levels and I haven’t seen that before in the other buds I use, so it was interesting to look at. I found that when looking at the Left, Right or case, Right bud wears out faster than the left leaving it in a bit of an imbalance (see pic!). The case allows for wireless charging, so take advantage of all the Qi devices around the house and charge away; it even works with the angled Samsung Fast charger without issue (see pic!). The case size is smaller than the Sony 1000XM3s but bigger than the Jabra Elite 65T and Sennheiser CX400s (see pic!). Onto the sound: FANTASTIC. There’s enough bass to be meaningfully noticeable but there’s no way to change the EQ - take it the way it is. I found the preinstalled earpiece size to be perfect for me. I used them for about 10 miles of brisk walks and only ever found myself touching them to pause/skip/invoke the Google assistant. A start-remover is the fact that the earbuds had too much cutting in/out when the phone was in my pocket on walks. If I held it close to my chest, it was fine, dropping it into my pocket made it cut in and out. It seemed, as the battery ran down (not by much), the jitter increased. Making the connection more stable would keep it at 5 stars, but the further the phone moved from the earbuds, the more the jitter happened. Overall: Pros: Fantastic ANC Fantastic pass-through Case nicely sized Great sound / bass Great App for battery level / feature use Cons: Lots of jitter while moving as the battery wears down No EQ

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easily the best wireless earbuds on the market!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best wireless earbuds on the market hands down!!! 5 stars all the way. Comfortable with amazing clarity

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh. Look elsewhere. (audiophile perspective)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I come from VERY high end iems like the se846 and W40gen2/UE custom. I found both the Beoplay EQ and the Devialet Gemini to sound much more "audiophile" these these. These just sound cheap to my ears with bloated bass and boosted treble. No balance. I expected more refined audio....Especially with 2 drivers (1 balanced armature for the treble and one dynamic for bass/mids)... tuning issue??????? They are VERY hot in the bass and sound VERY "V" shaped with a nasally tone to the vocals. **average at best** ******The USB c port was also "nicked" or missing some of its plastic out of box. Bowers & Wilkins has very a very condescending support tone in getting my case issue resolved. ******** The case feels like the cheapest plastic ever and shows a ton of finger prints. This products is and feels and sounds like a repackaged ODM set like from "merry electronics" with Bowers & Wilkins name slapped on it! The Devialet Gemini had a rough start with major bugs etc. They fixed them and lowered the price to $240. They sound WAAAAAAAAY better then these. Also they should not classify these as noise cancelling as that feature is worthless. The gemini has the BEST NC I have ever heard in a earbud! The gemini gets 9/10 The B&O EQ gets 9.5/10 totally worth 400$ speechless The PI7 gets a 6.5/10 LOOK ELSEWHERE these are 250$ at BEST for their performance and build not 400!!!$

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Innovative Case, Great Sound!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bowers & Wilkins PI7 adaptive noise canceling earbuds are sleek, comfortable and well made. Opening the very nice packaging, you get the earbuds (white with what appears to be an aluminum cap that houses the touch areas for the controls of the ear buds), the charging case, a charging cable (USB-C to USB-C), a data connection cable (USB-C to 3.5mm) and a selection of different sized earbud tips (3 pairs total). They arrived with somewhat of a charge so I was able to check them out right away. When charging, they have a green flashing strip light on the front. To pair them, there is a small button on the inside of the case that when pressed for a couple of seconds, the strip light on the front changes blue to show they are in pairing mode. Charging is recommended for 3 hours, and then they last for about 4 hours or so on that one charge, and then the case carries another 4 charges, so you should be able to get close 20 hours out of them before having to do a full recharge of the case. The earbuds paired and sync'd with my iMac flawlessly, and continue to do so every time I pick them up out of the case. They have a fast pair function that works with Android, but on Apple products I found them to pair perfectly quickly. I've used them for several Teams meetings this week, the sounds has been incredibly clear, precise, and didn't waiver at any time at all. The adaptive noise canceling worked really well (I chose to keep it 'ON' rather than opting for 'AUTO' as I didn't like when it would adapt and make the people I was talking to sound out of place, amongst the ambient sound). I prefer to have the noise canceling active when wearing them. Watching YouTube videos, the sound has been clear, defined and warm, with strong mid and highs, but not a huge amount of bass. It's there, but I prefer a little more. The adaptive noise canceling definitely helps in that area, as it seems to isolate the earbuds, offering more bass as a result. When you take them out of your ears, they pause whatever you are listening to, and when you place them back in your ears, the sensor resumes playing whatever your source was. I've worn them for a couple of hours at a time in meetings. They fit well in my ears, although after an hour or so, the earbud did begin to make my left ear ache. I would however suggest this is more than likely due to the shape of my ear, rather than the earbud, as my right ear had no such issue. The case! This is the party piece. It can be charged wirelessly, I did that no problem at all with a Samsung Wireless charger I have, you can charge it via the included USB-C cable, and you can also tether the charger/case to a computer, which in turn changes the charger in to a bluetooth dongle and transmits the sound to the ear buds. So if you have a product that uses a 3.5mm jack for headphones, you can transmit from your device to these earbuds. Pretty neat, and not something I've seen before. Ergonomically, the case is small, smooth and will fit in a pocket nicely. It will not stand up on it's own, unless you place it on it's lid. Or you can lay it on it's side, to show the charging light. I expected that lid panel to be made from aluminum, especially at the price point, but it is silver plastic. One thing I noticed, I don't see a mention of it in the instructions, and I don't see anything in the app either, but among the usual controls of play, next track, previous track, answer calls etc, there are NO VOLUME CONTROLS at all. That surprised me, there is no way to adjust the volume with the earbuds, only the device you have them connected to. They are not the loudest earbuds, I felt like I had to turn them up louder than other earbuds I own in order to get to the desired volume I wanted. If you download the Bowers & Wilkins app you can also control the headphones settings, turn on and off the adaptive noice canceling and perform software updates. It's a simple app with not too many features added to it, but it works, and pairs with the earbuds quickly. I have other Bower & Wilkins headphones and the app differentiates between the two when they are near. Overall, these earbuds are expensive, but they are well designed, they are comfortable for the most part, lightweight, and high performing. Are they worth $400, the jury is still out on that one. I like them. I like them a lot, but it's a lot to invest in them as well. Great around sound from a small package, with a Macgyver of a case that charges them, wirelessly charges itself, and acts as a transmitter. Pretty smart stuff!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headphones that elevate your sounds and elev

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is very elegant and classy. I thought the white design would be a little cheap looking as white is not my choice for cases. I was pleasantly surprised by the feel of the case and headphones, very well designed with the placement of the mic down to the design of the case. The sound is very full and rich, I have other headphones by quality brands and i do have to say as far full(ness) of sound these are very good. At high levels of volume the sound does not distort but i also believe that is due in part to the speakers reaching a set max volume that does not push the speakers to it's distorted levels. What i mean to say is i have other in-ear speakers that might be a little louder but the sound distorts at those max levels. These speakers maintain the quality of sound thruout all volume levels! The mic placement or mic quality must be pretty good because every phone call i have made with them sound amazing. I have gone out of my way to ask the person on the other end of the call about the voice quality. They always find it hard to believe that i am using earbuds to talk because my voice sounds so clear and loud. AMAZING PHONE QUALITY! I love the , now standard auto connect to your phone when removed from the case...once they have already been paired. The touch controls are very responsive, it takes a solid tap to activate the command. I have had other headphones where it would register too many taps because the touch pad was too sensitive, these are near perfect. The size of the earbuds seemed a bit big at first glance but when they are inserted they have a nice feel, they do not hurt your ears with extended listening sessions. There is hardly any sound leakage due to the design and the seal it forms when in use. The battery life was just as advertised so they don't die out at in-opportune moments. A nice plus which i am not too sure how to use yet is the ability of plugging in an audio source that does not have bluetooth to your earbud case and it will transmit the sound to your earbuds...a neat trick. How do you connect to an audio source thru the case you ask? THEY INCLUDE A USB-C to AUX CABLE! The app is pretty basic it does not offer much more control that activating the ambient sound or noise cancellation mode. I wish it had more options to adjust sound to your individual taste but the sound is already very good as it is out of the box. The noise cancelling mode is on par with most other noise cancellation, if the earbud fits properly and you have chosen the proper size earbud size (it comes w 3 sizes) the outside sounds fade away. The AUTO feature adjusts the level of noise cancellation depending on your outside ambient noise. I have tried using this feature and to be honest i can not tell the difference between AUTO and NC. Great headphones that elevate your sounds and elevates the design!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort
    Cons mentioned:
    Price
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good not great...but I like them.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [4 Stars] Hardware - They look good, feel good, and are made very well. [3.5 Stars] Sound Quality, Phone calls, and music - super clear phone calls, but music is just okay. Bass is not heavy enough for me. ANC is not the strongest either. [3.5 Stars] Comfort and feel in ear - They feel good in the ear, and don't bother me with extended use. However, the tips given need to be better based on other tips from other earbuds I have. [5 Stars] Battery Life - These will last you a VERY long time, as I've used them for HOURS on a single charge. [4 Stars] Charging Case - Well built, fast smart charging is a plus. But the case feels the same as most other cases. [2 Stars] The Application - This is pretty much useless to me, and doesn't add any value to the earbuds. There needs to be an EQ option, that would take it to the next level. Also, pairing was harder than it should have been, and they would not connect at first. But one paired, they are find. [1 Star] Price - These are price very high compared to the competition, and should have come in a little bit lower based on my other earbuds that they compete against. Not that much value to first time buyers as a complete package. Based on an average from the total scores above, these get a 4.6 out of 7.0. Which is good considering. Overall, they sound good. Look Good. Feel Good. Have great battery life. But need to cost a lot less to be able to compete with todays earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth, Connection
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Needs more R&D

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these but the consistency is not there for earbuds at this price. The pros about this are the size for the case and the earbuds are good and comfortable . The sound is great better than most earbuds out there hands down. You can use the case with the supplied cable as a Bluetooth transmitter for those devices that don't have Bluetooth but have a headphone jack. The case also will wireless charge. It's usb c . You can use either left or right earbud alone. Plus both can control your music and phone calls with a few taps , you can use any one on its own. The noise canceling has an auto feature which is nice depending how loud your surroundings are. The cons for these are the things that frustrated me . The app sucks, it's a 50/50 chance the app will recognize the pi7 . Pairing was tricky the app said it paired it to my phone but in reality it only paired the case I had to manually pair the earbuds separately. The noise pass-through when turned on you hear a slight buzz if it's quiet in your surroundings. On top of that the sound that does go through doesn't sound that great even after adjusting the pass through level. The noise canceling is ok I would say it comes in at second place compared to another company. The pi7 uses Bluetooth 5.0 which I don't understand because for $400 I would expect the most current one and I have had loss of audio/connection while roaming around in the city. I crossed the street and the music was cutting in and out a few seconds. Phone call audio was weird it sounds way off. Other brands I have gotten better sound on calls. The biggest thing is how long it takes to actually connect to the phone and you have to leave the case open until you hear the sound that it connected. If you don't do this the audio will cut in and out the whole time while playing music. I hate having to pull out the case and insert the earbuds and re do the whole thing again to make sure I get uninterrupted music. B&W needs to improve that idk if a software update will do it but who knows

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Earbuds with Excellent Sound and Clarity

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own many earbuds and am always trying to find the Holy Grail. My ideal earbuds have active noise cancellation, and many manufacturers have started perfecting this technology. Thus, I was curious about the performance of these Bowers & Wilkins PI7 earbuds. I was surprised that both the case and earbuds were larger than another pair I have. The PI7s have a cylinder shape that extends the length of each bud, causing them to protrude from the ears considerably more than a competitor’s pair. However, I quickly saw the benefit of this design because it made the buds easier to grab onto and remove from their case. Initially setup was cumbersome. I followed the directions yet repeatedly failed to pair the earbuds correctly with my Pixel 3. Once I finally paired them, I tried to connect the earbuds with the app, and that also repeatedly failed. After multiple attempts I finally realized that my Galaxy smartwatch was interfering with the pairing. Pros: - case acts as Bluetooth transmitter (allows you to use non-Bluetooth devices) - sound quality is awesome – deep basses and clear highs - decent battery life - voice quality is crystal clear Cons: - active noise cancellation not as good as competitors - faint din in background - may be too large for smaller ears - Bluetooth interference with pairing - No equalizer - Expensive In conclusion, once I troubleshot the Bluetooth interference, I found these earbuds to perform very well, comparable to competitors, or even better. However, you will be paying for this performance. I would highly recommend these for people who wish to listen to record players and other non-Bluetooth devices seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Sound Amazing, But!!!!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Amazing, But!!!!!! The sound quality on these earbuds are truly second to none. The clarity, treble and bass are right on point and makes the music come alive, which should come as no surprise because as you may know Bower & Wilkins are known name in the audio industry. But, the Bower & Wilkins In-ear True Wireless Headphones are far from perfect. These headphones are feature packed and well some of the features in these headphones don’t work the way they should. So, lets go over the features, Pros and Cons of the Bower & Wilkins PI7 True Wireless Headphones. Features- ***Best Feature*** - Retransmitting Case- So, you no longer have to carry wired earbuds or headphones with you on a flight. The case for these earbuds can be connected via audio jack to any audio device which turns the case into a Bluetooth transmitter case for the earbuds to connect to and even then, they sound amazing. Qualcomm aptX – High resolution sound Adaptive Noise Cancellation Wireless and Wired charging for the case 4 Built-in microphones for amazing call quality Connect to multiple devices to listen to music on your laptop and answer calls on your phone Fast Charging – 15-minute charge for 2 hours of battery life Touch Controls Voice Assistant – Google or Alexa Pros- Amazing Sound Quality – High Resolution Sound Amazing Voice Calls Wireless Charging Case Retransmitting case – My personal favorite feature Premium build quality IP54 Rated Touch Controls Cons- Adaptive Noise Cancellation – The adaptive noise cancellation was not as strong. I could still clearly hear everything around me. Battery life – The batter life on these headphones is not the greatest Overall, these are some amazing headphones that are truly an audiophile’s dream. They sound great, they look great but they do have a few kinks that could be worked out with some updates. I would definitely recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth, Price, Volume

    Rated 5 out of 5 stars

    Lossless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely for audiophiles. Musically the best for earbuds. They are very pricey! Also sold out by every authorized seller including Bestbuy. But what’s too much for the best sound money can buy. I’m subscribed to Tidal with master records, my ears are definitely in love. But I wish I could eq and turn the volume at least two more notches. Bowers and Wilkins is the truth when comes to audio. But some products can uses more adjustments and volume and it includes PI7 headphones. I had to compare these with my AirPods Pro’s and Apple wins in almost every category including volume but lack in sound quality. Bowers and Wilkins proves that you can get the best sound quality from a small source, just let me crank it up more. Pros Definitely the sound quality. The amazing ability in the case. Cons The price. The comfort. The Bluetooth. The volume. The reason for five stars; Bowers and Wilkins PI7 pros over cons the music is lossless.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quality you know from B&W

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been familiar with Bowers and Wilkins for their superior speakers and when I heard they were going to make some earbuds, I became ecstatic. The sounds being blasted into my earholes were just as perfect as if they knew my personal settings. Treble and bass are on point. I guess big daddy B&W know best. There is no EQ settings by the way. Not even in their app. Not a huge dead for me as every type of music I listened to needed no adjustment and movies/streaming were perfect. In the package, you get a "start up" guide, case, buds, USB C to C cable, USB C to 3.5 audio jack (super sweet), 2 pairs of replacement tips of different sizes and the usual literature. I use wireless charging so I had no need for the USB C cable. The fit was great for me with the medium tips that were already preinstalled. When I first tried the buds, I admit I thought they were push button controls because of their look. To my surprise they are actually touch controls instead! Phone calls were great on them. Clearly better than my old daily drivers of the Samsung Pro's. 4x mics and no complaints from the other end of the line. ANC does leave a lot to be desired. With the app, you can turn on ANC, set to Auto. No matter what I chose, they were OK at best. I could still clearly hear most of the outside noise if no tunes were playing. I wouldn't say it's bad at all, just not the best I have ever tried. The case itself has a nifty little feature I fell in love with. You can connect an outside source to the case itself with the USB C to Audio Jack and it will stream whatever the content is straight to the earbuds! Battery life depends on what you have turned on. ANC on gave me a little over 4 hours straight of use before charging was needed. ANC off lasted my entire work shift 9-5 at my office desk. Received a lot of complements on the looks of them. Pros -Superior Sound Quality -Case that Streams! -Call Quality are some of the best, if not the best from most buds I used. -Comfort / Looks -IP54 resistance - can handle a little sweat or a splash. Nothing more. -Pass through was surprisingly good Minor Cons ANC - Could be better. If you never use it, then you will be happy. App - Very basic and nothing really much to do with it. No EQ might be a deal-breaker, but you might not even need it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Audiophile Wireless Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bowers & Wilkins PI7 Wireless Noise Cancelling In-Ear Headphones are beautifully designed providing audiophile quality sound and extreme comfort. Pros: * Comfort - Anyone who uses wireless in-ear headphones know they can really start to hurt your ears, especially after prolonged use; however, the Bowers & Wilkins PI7 headphones are the most comfortable headphones I have ever owned. I have been wearing them up to 4 hours at a time, most days of the week, and my ears feel great with no fatigue. These are the first Bowers & Wilkins product I have owned and if this is the comfort I can expect then they have earned a lifetime customer. They come with different size ear tips for a more customized fit. * Sound - These headphones offer premium performance using Bluetooth 5.0 with AptX Adaptive. This allows for a reliable and stable connection with perfect synchronization between audio and video. Additionally, these headphones use a 24-bit connection to help overcome the quality issues caused by limited bandwidth in the Bluetooth codec. The combination of this technology allows for a quality listening experience. Of the many premium wireless headphones I have used, I prefer the sound of the Bowers & Wilkins PI7. *Multi-Point connect - These can be simultaneously connected to two devices at the same time (ie: phone and laptop). Pairing the headphones with new devices is easy and quick. Simply hold the button until it flashes blue and pair with the device. * Re-transmitting Case - This is a cool feature that allows you to use the PI7 wireless headphones with non-wireless devices as long as it has a 3.5mm audio port. You connect the case to the device using the provided 3.5mm cable. The case subsequently acts as a re-transmitter to the wireless headphones. I tried this out on my desktop computer and it worked great. I look forward to using this on my next flight when I want to watch a movie on the inflight entertainment system. * Adaptive Noise Cancellation - The noise cancellation of the PI7 headphones is pretty impressive, especially given the amount of technology packed into these small headphones. It can be activated by pushing the left earbud for 1 second and cycled through the different modes with additional 1 second presses. It has an auto mode which adapts the noise cancellation based on the sound environment you are in, an on mode, and an off mode. While it doesn't completely cancel out background sound it definitely reduces it. Indeterminate: * Battery life - The onboard battery life for the headphones is about 4 hours which is lackluster compared to several competitors which offer 8-30+ hours. The charging case holds 4 additional charges allowing for a total of 20 hours of playback. The case can quickly charge the headphones adding around 2 hours of charge in about 15 minutes. The case can be recharged using the provided USB-C cable or a Qi-certified wireless charging pad. Cons: * Volume control - There is no direct way to control the volume from the wireless headphones. Instead, you either have to use a voice command or adjust the volume from the device they are connected to. * No charging brick - While I appreciate the provided USB-C to USB-C cable, no charging brick is included. For the price point and the "nonstandard" USB-C cable, it is something I would expect to be included. Overall, I really like the Bowers & Wilkins PI7 Wireless Noise Cancelling In-Ear Headphones. If you want a premium listening experience on a wireless platform then the PI7 are for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This Is How Earbuds Should Be

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PI7’s......I swear this is how earbuds should be! I am beyond in love with these! Ok ok, first off the look and feel of them, both in an out of the case, it’s simply pure quality. First off, the case looks very sleek and modern, especially with the brushed gold cap. The magnet is pretty strong on the cap, which definitely comes in handy for potential drops and simply securing the earbuds in place. With one push of a button on the front of the case, you’re notified of the batter level for the case. I think this is genius, especially when used in combination with the B&W Headphones app. You’re able to see the battery level for the earbuds here, as well as control the noise canceling and ambient noise levels. Me being the type of person that walks for exercise, this comes in so handy since I can control the level of sound that comes through the earbuds from the surrounding noise. This way, I’m not completely cut off from the world via sound. Now, let’s get to the earbuds....Seriously, these are absolutely dope! I mean from first touching the brushed metal outer pieces, I was hooked. The feeling of security and almost suction while pulling them out of the case definitely does it for me. From the very beginning I am confident that these earbuds are fully secure whenever I have them in the case. Then comes the actual feel of the buds....they feel extremely sturdy, high quality, and well made. They don’t feel flimsy whatsoever. Then you place them in your ears, and voila, magic! They fit absolutely perfectly in, what I would think, any ear size. The body of the buds rest firmly within the opening of the ear. And as far as weight, you literally forget they are there within the first few seconds of wearing them. I have to say, I’m not joking, these earbuds seriously blow me away! So now for the sound....when you care about more than just hearing music or voice, these grab your full attention. I love hearing my music in a full spectrum, from bass all the way up. The PI7’s give you exactly that, full range sound with quality. I’ve tried listening to all genres of music, even while walking for exercise, and the sound has been nothing less than amazing. You get amazing bass response, along with solid mid-range and tweeter response, even at full volume. I also find that these earbuds have great connectivity with my phone, the Bluetooth connection doesn’t drop or do anything weird when the buds are placed back into the case. As far as range is concerned, I find that I can easily walk through my house while on a call, on my first and second floor with the phone in the bedroom, and no distortion or breaking up. On the recipient end I’m told I should normal, no “under water” sound, I don’t sound like I’m in a hallway nor does the other party, and no robotic sounds. I literally can’t seem to find any flaws with these earbuds. I absolutely give these a full 5 stars, without any doubt! Get them!!!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Almost Perfect

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PI7s are premium In-Ear Headphones for audiophiles with features such as audio retransmission via the case and 24-bit aptX technology for high resolution audio. Immediately apparent coming from my daily AirPods use is the deep lows, rich mids, and clear highs. Though the low and mid range are full and prominent, the headphones still achieve great clarity and provide fantastic range. Depending on your music choice, the low end may overpower the track slightly but I think most people would prefer the tuning Bowers & Wilkins performed over a flat EQ. The wireless charging case has a unique audio retransmission feature where you can use the including USB C to 3.5mm to pipe stereo analog audio over Bluetooth via aptX. This lets you take any device with 3.5mm out and make it instantly wirelessly stream low latency, high quality audio to the headphones! Unfortunately the case is also my biggest gripe, feeling far less premium than the headphones themselves. The plastic case is larger than my AirPods case and feels cheap in comparison, despite offering more features. I also experienced a few connection issues since primarily using the PI7s that I had not noticed with my other headphones, but I am sure Bowers & Wilkins will iron out any issues with a firmware update. The earbuds themselves feature touch controls, with access to music, call control, voice assistant, and noise cancelation at your fingertips. I feel the noise cancellation isn’t on par with my daily drivers, but it works well enough and even offers a passthrough mode that can be adjusted to your liking. Even with those minor shortcomings, the PI7 is a fantastic set of In-Ear headphones for those looking for a better audio experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound for a hefty price!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bowers and Wilkins P17 True Wireless Noice cancelling in ear headphones have great sound quality and some pretty cool features - but they come with a pretty hefty price tag at $400. The in ear headphones come with a rechargable case that you can just set on any pad to charge. It also can connect to two bluetooth devices so that you can liten to music from one divice and anwer a call from your phone. It charges pretty fast - although I have found the charge not to last as long as I would prefer. The sound quality on the headphones is really amazing - although I still can hear what is going on around me -so I don't know if my fit isn't right or why I can't call them truly noise cancelling. The sound quality on the phone is excellent as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    outstanding ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disclaimer...I am not an audiophile but appreciate excellent sound. My preference is heavy bass over midrange or highs. I own 3 pairs of ear buds. B&W Pi7, JBL Tour Pro Plus with NC and Bose QC with NC. All are excellent but have distinct differences. Sound Quality: All are excellent and have good sound from low (great bass) to high. The B&W probably have the best which is balanced and rich. The Bose is a very, very close second. The JBL are also very good but a bit tinny right out of the box for my ear. This is easily corrected using the equalizer in the app. Of note, Bose also has an equalizer in the app, but it does not actually increase frequencies, just reduces others. Also, the JBL app has much more frequency control with the Bose only bass, mid and high. Sadly, the B&W DOES NOT have an EQ, otherwise I would have given it a 5 star. Noise Cancelling: Bose are by far the best. The others do an adequate job. Pairing: All are excellent and pair instantly Charging: All have wireless pad charging capabilities. Comfort: By FAR, the BOSE are the most comfortable. The B&W and JBL are equal but take some time to find the right silicone cups. The BOSE easily block out sound and the other 2 require finding the right fit to block ambient nose. One trick I found for the B&W and JBL is to lick the silicone pads, insert and rotate backwards for a good seal. Summary: Value for $$$, the JBL is the way to go. For comfort and NC, go Bose. For a complete package, the B&W. All of this comes at a price as you can imagine. JBL $179, Bose $279 and B&W $399. I have not had a chance to try the broadcast capability of the charging case with the B&W.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    awesome except the connection sucks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these sound awesome and the feature that makes the case a transmitter is great for the gym (use it to watch tv while running) and airplanes is good. however, the connection is pretty awful. this is my second pair of these as the first pair had issues with losing its blue tooth connection on occasion. These i can't keep connected at all if i am walking or running. i have a newer flag ship Samsung phone and have no other issues with other earbuds. For the 400 price tag these things are frustrating as they look cool, sound awesome, fit well and are innovative but make the music sound like a cd skipping because the connection is so unstable. If you make a pair of wireless earbuds, the one thing they should do is well is connect to your phone and if you charge 400 bucks for them they should do it flawlessly. These aren't those. again they do sound really good and fit amazing, but they don't stay connected this is especially bad while moving (running or walking). the hype on these is over blown. i would bet the next generation of these will be awesome these are just ok. i am probably going to take them back shortly as 400 for a pair of ear buds that have this bad of a connection is ridiculous.

    No, I would not recommend this to a friend
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