Customer Ratings & Reviews

Works great, lots of features. You can watch some streaming apps but only a general few. Speakers randomly get weird where background noise becomes louder than the talking.

I've used this treadmill about 6 times so far and am loving every run. The software took about one or two runs to get used to but I really appreciate all the stats given on the screen and the occasional praise from the trainers. The belt is comfortable and incline is nice. The speakers are garbage so don't expect anything great from that, but can easily be remedied with your own earbuds or external speakers. The heart rate tracker is also very helpful to stay in the right zone during long runs.

I would give this a five start if it worked better without internet connection. Very good treadmill if it didn't loose internet all the time.

Good Treadmill after 3 weeks of use. Would have received 5 stars if it wasn't for the lack of doing what best buy said they would. The treadmill was to be delivered in house but the delivery persons said they would only put it in the garage.

Only a week out of the box, the speed up on the handlebar stopped working. Woman bowflex customer service had me unplug the handlebar so it would be “useable” (Not sure about most of you reading this… I don’t have an extra $2000 for a “useable” treadmill after having it a week) The 2nd week I had it, the speed up on the sidebar went nuts. Regardless of what speed you were at, when you hit the speed up, it would go to 4.1 A couple days later the incline up would just go directly to 3.0. After a while… no matter what button you push on the panel, the incline would automatically go to 3.0. The belt still running after the “Workout Complete” screen was the last thing to go wrong before I returned it to Best Buy. I always thought that Bowflex was a quality product/brand… I was wrong.

Speed control doesn't work and it's apparently a software issue. In order to change speed you need to set incline to 9. And it's definitely not a wiring issue but software because speed changes on display. Customer support sent me a main unit replacement but it behaves exactly the same.

I bought this treadmill last summer. It's mechanically great, but the software and subscription requirement business model make me regret my decision. A treadmill should be a treadmill. It should have a primary manual mode that doesn't require wifi or a monthly fee. Requiring $20/month for full functionality means I don't own the treadmill, I'm renting it, and it's impractical to keep for 10 years. The "Pay in full, but still make payments forever" model is infuriating. The software is also bad, it CONSTANTLY logs me out. There's nothing more frustration than trying to remember and type my full email and password for the first 5 minutes of my workout. The treadmill is in my bedroom, it should stay logged in indefinitely.

Why does this treadmill suck so much!! Always when im trying to finish my workout it stops working and a "Console disconnected "pops up on the screen and I have to reset and start over!!!! Its an expensive treadmill for it to be doing this and I haven't even had it for a year and plus you have to pay for membership $20 a month if you want to use netflix on screen smh!!

Super heavy box. Needed pros to get it in the basement. Then took about 2 hrs to fully install the machine on my own. Overall good treadmill. I am getting a good workout. However I wish there was a power button on the screen but you have to manually switch off. Also, it kinda takes a bit for it to boot up from power off. Moreover, you need subscription to access their programs on screen. Lastly, the speed and incline buttons are kinda slow adjusting. Overall, pretty satisfied, couldve been a little bit cheaper though.

Somewhat glitchy. At times must restart unit to get the incline to go back down. Screen resolution could be better. Satisfied overall.

The treadmill is really nice and fun to use. The software is horrible. I have the jrny subscription free for a year and it's fairly useless and I mainly just use manual mode (which takes 5-6 selections on the screen before you can even use the treadmill in manual mode). The only graphics available on the screen is the calories per minute burned. Can't change it to anything else and everything else is tiny numbers at the bottom. All of my issues are software related and Bowflex could fix them easily if they wanted to. Also, it seems that the jrny workouts don't control the speed or incline, they just show you a range of calories per minute you should be hitting and you have to adjust the treadmill speed and incline yourself.

Seems very well built, assembly was pretty easy with the exception of the last two screws you put in for the hands that have the heart rate built in, they were a little tricky but not to bad. We have not had time to get subscription going so I can't comment to that yet. Only reason I am not giving a 5 start is it is a little bit of a pain to have to log in every time. Most days not a big deal but there is times it would be nice to just be able to turn on and manually adjust speed and incline and get a 10 minute run in.

This treadmill is extremely sturdy. Not sure that I will renew the jrny membership after the free trial.

It’s working good so far and I’m only a week into it! Only issue I have so far is I have to log into my profile every time someone logs me out.

The software is super slow and buggy. After and update, the treadmill went from 2 speed to 7 speed during one of my workouts. You are not allowed to use Netflix without subscribing monthly to their plan. You cannot use the functions without the screen being on. Sometimes it does not record your results, or it just stops working when you're in the middle of a work-out. I got it because it was the only treadmill in my price range in the middle of the pandemic. Look elsewhere for a treadmill.

Seems to be a pretty good treadmill. I don't like that you arent able to use the screen for disney or netflix unless you have a subscription to the fitness program. Seems a little wobbly but our basement floor is also very uneven which may be more of the problem then the machine. It does pretty well with hard, fast running as far as stability.

The treadmill itself is very sturdy. However, the display speaker has a lot of static even when there isn’t anything playing. The display also shuts off randomly.

Excellent and easy to use . My wife love all the feacture . The fact that she can watch her workout videos while she running

Great machine for price a little large for what we need but great to use

Very sturdy treadmill. Glad i made the right choice. I should have taken the option of getting it delivered. It takes at LEAST 2 grown strong adults to move the box. It took 4+ people to load on truck. Spent 2 hours assembling it with assistance. Initially had some connectivity problems with my wifi since I have satellite internet, called customer support and they were able to get everything working fine. JRNY works great.