Customers express satisfaction with the Lux Car Holder's ability to securely hold their phones. However, many customers report issues with the adhesive strength, the product's durability, and the stability of the phone within the holder, particularly with larger phones. Concerns were also raised regarding the reliability of the vent mount. Several users experienced the product breaking or failing to maintain a secure grip on their devices.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 81 reviews
Rated 1 out of 5 stars
Terrible
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It doesn't hold due to the heat and fragility. It doesn't hold big smart phones
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
We're sorry to hear that. We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support
Rated 5 out of 5 stars
Works great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed something practical and simple design like this
I would recommend this to a friend
Rated 4 out of 5 stars
Needs Super Glue
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Its great but will not stay attached to the vent adaptor without super gluing.
I would recommend this to a friend
Rated 1 out of 5 stars
Didn't work for me.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgraded to the magnetic windshield holder.
It is perfect.
No, I would not recommend this to a friend
Rated 1 out of 5 stars
Terrible product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Couldn't even hold up a smaller sized phone. Very disappointed.
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
We're sorry to hear that! We do offer a great warranty and will work with you to find a solution that meets your needs. Please reach out to [email protected], and one of our representatives will be happy to assist you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Not good at all
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Isn’t enough strong to hold big screen phone ,poor
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
Thank you for your review. For best use, we recommend letting the mount sit up to 12 hours before use. This will allow the mount to create a strong hold. Please feel free to contact [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Not good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried mount with air vent clip, can’t hold phone
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
Thank you for your review. We are sorry to hear your mount did not work. We would be happy to help you with a replacement. Please email [email protected], one of our representatives would be happy to help you. Thanks, Bracketron Support
Rated 1 out of 5 stars
Don’t like
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My phone pops out of holder I don’t like it not use
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you.
Thanks, Bracketron Support
Rated 5 out of 5 stars
my wife loved it
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This reviewer received promo considerations or sweepstakes entry for writing a review.
works best if you attach the device to the lowest fin of the vent, and place the expanding part of the clamp at the top-not the bottom.
I would recommend this to a friend
Rated 5 out of 5 stars
Perfect.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a magnet mount and got a warning about the magnetic field messing with the phones cameras. This mount works wonderful.
I would recommend this to a friend
Rated 5 out of 5 stars
Great cell phone car mount
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. I have had several other kinds that did not last. So far this is great. Very happy with this purchase.
I would recommend this to a friend
Brand response from BracketronSupport
Posted .
Thank you for the review! We appreciate you taking the time to write the review and we are pleased to hear that you are happy with your purchase!
Rated 5 out of 5 stars
Nice
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This reviewer received promo considerations or sweepstakes entry for writing a review.
If you need a quick cellphone mounting system for your vehicle this is the adapter to have.
I would recommend this to a friend
Rated 5 out of 5 stars
Returned
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had to return due to it not having the capability to hold a phone with a thick case.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Great product
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best holders I own. All metal and not cheap made.
I would recommend this to a friend
Rated 5 out of 5 stars
Great !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
We love it too much !
It is very functional to be used .
I would recommend this to a friend
Rated 5 out of 5 stars
Great Purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought it as Christmas present hopefully they'll like it
I would recommend this to a friend
Rated 5 out of 5 stars
Works great in my car!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great with my car. Nice quality feels solid.
I would recommend this to a friend
Pros mentioned:
Hold
Rated 5 out of 5 stars
Awesome Mount
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mount. I had tried numerous mounts from many manufacturers and they were are cheaply made with plastic. The Lux mount is the only one that uses high quality materials and you actually feel like you get something for what you pay.
This is the second one I bought after the first one wouldn't stick to my car console.
I called Bracketron directly and they informed me that you should do the following to make sure it adheres to your dash or wherever you want to place it in your car.
- Clean the dash
- Peel off the 3m Sticky and place on dash
- LET THE MOUNT ACCLIMATE FOR 24 HOURS BEFORE USING.
I followed their directions and so far so good. It holds my iPhone 7 and my wife's iPhone 8 Plus plus just fine.
They said they will be updating their instructions to reflect this key point.
I would recommend this to a friend
Cons mentioned:
Adhesive
Rated 1 out of 5 stars
Not Sticky
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The 3M tape that comes with the mount is probably the least stickiest material known to man. Wasn’t able to use the mount at all due to it being unable to hold to my dash. Used the wipes that came with it to wipe down the dash. First tape wasn’t sticky at all so I figured that piece of tape was flawed. Tried the second one that came in the package and it was also no good. Overall bad experience.
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
We're sorry you received defective adhesive pads. Customer service would be happy to replace them if you reach out to [email protected]. Thanks, Bracketron Support
Cons mentioned:
Adhesive
Rated 1 out of 5 stars
Did not work
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The adhesive on this would not stay at all. It fell down after I thought it would stick. This is the second Lux car holder I bought because I loved the design, but it just wouldn't hold. Don't waste your time with this brand.
No, I would not recommend this to a friend
Brand response from BracketronSupport
Posted .
We're sorry to hear you had a poor experience. We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support