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Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 89 reviews

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58%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Lux Magnetic Holder's ease of use, secure hold, and mounting system, citing its functionality and sleek design. However, many customers reported concerns about the magnet strength and adhesion of the mounting pad, with some experiencing issues with the vent clip. Several comments highlighted the product's convenient placement options and ability to keep phones securely in place. Despite positive feedback on design and functionality, improvements to the adhesive and magnetic strength are suggested.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-89 of 89 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these in all of my vehicles. They work fantastic

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Car mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great car mount. It was super easy to install

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    wouldn't hold the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't hold as it supposed to... Maybe there's a weight limit which they should advertise on the exterior of the box...

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi Judy, we're sorry to hear that. We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stuck in on my dash board.the base stuck on good.but my phone would fall off on every bump on the road.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We are sorry that you have not had a good experience with your mount. Please contact our customer service group at [email protected] and they can assist you. Bracketron

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a week of have this it became so loose where it pivots that the phone will not stay upright.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We are sorry to hear that you have not had a good experience with your phone mount. Please contact our customer service group so that we can offer you a solution. We can be reached at [email protected] Bracketron

  • Rated 1 out of 5 stars

    I really did not like the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried and tried to work with it, but the device just was not functional to me.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review. We do offer a wide range of mounts that may work better for you. Please contact [email protected], one of our representatives would be happy to help you find the right mount. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Cell phone vent clip

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well at all on 7 plus. Might work better on smaller phone.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We're sorry to hear that. We do offer a great warranty on our products and would be happy to work with you to find a mount that meets your needs. Please contact [email protected], and one of our representatives would be happy to assist you. Thanks, Bracketron Support Bracketron

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality adhesive and awkward to position on many surfaces

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      We are sorry to hear that you were unhappy with the adhesive and the position-ability of the mount you had. Please reach out to out customer service group at [email protected] to see what we can do to assist you with either a replacement or a refund. Bracketron

  • Rated 1 out of 5 stars

    Terrible product! Doesn’t hold phone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone is constantly flying off the thing when I go around corners. Even if I’m careful to make sure the metal piece is centered on the mount.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      If you are using a phone case, depending on the thickness of the case, you may need to place the metal plate on the outside of the case. Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

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