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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 20 reviews

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55%
would recommend
to a friend

Customers are saying

Customers consistently note the adhesive strength as a significant issue with the Lux Portable Universal Holder for Mobile Phones. Many comments cite the adhesive as insufficient for secure mounting, requiring additional adhesive to properly attach the holder. Some users found the holder detached from surfaces quickly, even from windshields. Improved adhesive strength is a key area for product enhancement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product held the phone in place and was easy to use. It was a little to expensive for this item since there are many different versions out there.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive strength

    Rated 4 out of 5 stars

    An ok phone holder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great. Feels very sturdy. Only issue is that the adhesive could be a little stronger.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive strength

    Rated 2 out of 5 stars

    Or so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so great with the heat we have been having. The glue or adhesive holding the arm came apart.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Adhesive strength

    Rated 4 out of 5 stars

    GREAT HOLDER IF YOU CAN GET THE ADHESIVE TO STICK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i HAD TO USE GORILLA GLUE IN ORDER TO GET MINE TO STICK. NOW IT WORKS GREAT

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone holder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this phone holder to anyone. The build quality it’s great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Designed poorly so when you expand to hold your phone it makes the weight of the phone off center. I attempted to stick to my dashboard and did not work. No instructions came with item to differentiate what you use for dash, windshield or vent. Do not buy!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks and works great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this phone holder for many months now and use it in my car. I travel all over the Pacific Northwest and drive often as a contractor. This little stand works and looks great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't work for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not get it to stay secured to my dashboard even with prompt customer support. Ended up exchanging it for a bracket holder sold by Bracketron and that one is fantastic.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Hi Diddy, Blaine at Bracketron here. Although we're sorry to read your Lux mount didn't work for you, thank you for reaching out to our customer support and staying with Bracketron! We're always happy to help again if you run into any hiccups down the road - [email protected] Bracketron

  • Cons mentioned:
    Adhesive strength

    Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds the phone great but wont stick to anything. Wont even stick to the windshield for more than an hour.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my iPhone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my car and my phone were excellent, wonderful accessory I recommend it is perfect for all types of cars

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive strength

    Rated 1 out of 5 stars

    The adhesive is not strong enogh to stay on the da

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adhesive is not strong enough for the two components the both do not stick to the areas.

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      For best use, we recommend letting the mount sit up to 12 hours before use. This will allow the 3M adhesive to create a strong hold. Please feel free to contact [email protected], one of our representatives would be happy to help you.
      Thanks,
      Bracketron Support Bracketron

  • Cons mentioned:
    Adhesive strength

    Rated 1 out of 5 stars

    Not happy forsnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not suppot note 8 poor quality sticky tape hard to mount ant secure

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Thank you for your review.
      We offer a great warranty on all of our products. Please contact [email protected], one of our representatives would be happy to help you with a replacement.
      Thanks,
      Bracketron Support Bracketron

  • Rated 5 out of 5 stars

    Best ever holder!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works super well and has yet to have any issues. Very secured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Holds phone well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable holder does as it is supposed to. It holds well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not too bad. I only have been using for one week

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A peace of trash never stuck to the dash r window. Then broke when trying to adjust it. Surprised BestBuy carried this product . No wonder I had to search for a box that was not taped back close.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not strong enough for any decent camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attached my Galaxy S9 and it immediately bends down. No point in have this to see the screen and be handless if it only faces the floor.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible mobile phone holder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mobile phone holder keeps detaching from the dash . I have to keep reapplying to my dash in the car

    No, I would not recommend this to a friend
    • Brand response from BracketronSupport
      Posted .

      Sorry you are having issues with your Lux Mount. If you contact [email protected], we may be able to help you with some tips and tricks or a replacement. Bracketron

  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was just what I needed. Exactly what I was looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for my wife to get her phone out pf her hand while driving.

    I would recommend this to a friend
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