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Customer Ratings & Reviews

Your price for this item is $199.95

Customer reviews

Rating 4.7 out of 5 stars with 502 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Smart Grinder Pro 12-Cup Coffee Grinder's excellent grind quality and ease of use. Many appreciate its overall performance and compact size. However, some customers have mentioned concerns about its price and potential clogging issues with oily coffee beans.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 502 reviews
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Fantastic coffee grinder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife tells me that money talks. A $200 coffee grinder proves it. The grinder is quiet and grinds to a very consistent grind. For some reason, coffee beans for places like Starbucks and Peets are a bit oily. A couple of bags of the oily beans require a cleaning. You can tell the grinder needs to be cleaned when the grinding noise skips. I put at least 10 pounds of Bicycle brand coffee in the grinder with no cleaning required. It seems like the smaller coffee shops are less oily than the big guys. They all make good coffee. I prefer brands that don't make me clean the grinder. There are a lot of comments that you need a grinder that stops based on weight. I have had no problems with the timer. I feel that a scale is one more thing to go wrong. The cup catches all of the grinds with no worry of coffee on the counter.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost accurate grind weight/time. Grinde size is good, a little bit of clumps but nothing the WDT can’t solve.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love our coffee grinder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Breville smart grinder finally went out after almost 10 years. We loved our old so much that we hoped to replace it with the same model. We were pleasantly surprised to find that Breville is still making this model and Best Buy had one. It's easy to operate and makes the best coffee for our taste. It can also dispense the perfect amount into the portafilter for our Espresso Machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grind quality

    Rated 5 out of 5 stars

    Bought It For My Wife and Now I Use It More

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Very easy to use. Consistent grind. I have actually dropped weight as I have been drinking coffee consistently for the first time ever. Bought it for my wife and she loves it, but I use it far more than she does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grind quality

    Rated 5 out of 5 stars

    Great grinder

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grinder. I bought it for my wife as she is a coffee lover. She is very pleased with the quality of coffee (much better than pre-grounded coffee) and how easy it is to use it.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great espresso grinder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace older model that died after 8 years. The price to have it repaired and shipped, plus the time factor wasn't worth the difference. The new has a couple of new fixtures that nice for espresso shot. Best grinder I have used!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grind quality

    Rated 5 out of 5 stars

    Makes a consistently good pot of coffee

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the money. You’re able to select the grind you like, the strength, and the amount. It makes a consistently good pot of coffee at the strength you like. It’s easy to use and maintain as well. Highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Same coffee we've been drinking all these years?!?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. The quality of the grind has woken up the flavor of the coffee that we have been drinking for years. It really does taste just like it would if buying from a Peet's shop. Couple small oddities though - we also have the Breville Prevision Brewer and yes very small thing but I'd love it if the color of the LCD screens matched. Also - the accessories that came with the grinder are very nice BUT you would have thought that they would have designed them to work in harmony, as in the 8-12 cup brewing basket should fit under the grinder so that you can direct grind into it. No dice. Overall, an incredible and great upgrade. Keep it clean and enjoy!

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great coffee grinder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Grinder. it has an internal setting that makes the difference to change grind size, time and quantity needed. Comes with adapters for different size espresso machines and coffee storage cup. Who loves coffe-this is must have device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet with many grind settings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet compared to most other grinders. The removable bean hopper makes it easy to switch between different types of beans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great. Looks nice in counter and complements my coffee bar. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, no complaints from my wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, no complaints from my wife.................. :)

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Grinder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic coffee grinder. Very smart and grinds it at its finest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Works fast not so much noise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast shipping

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Fast shipping and arrived in perdect conditions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, good performance so far, the least I expected for what I paid!

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    Great Teammate for the Bambino Plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very haapy with this grinder. Bought it together with the Breville Bambino Plus and the combination produces great coffee. Really like the ability to put the Bambino Plus head in the grinder and have the properly measured fresh grounds go directly into the head - very convenient Also a shout out to Best Buy - the original unit I ordered was obviously used and missing a couple parts. BB exchanged it for the new unit I ordered very promptly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grind quality

    Rated 5 out of 5 stars

    Great grinder!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with this burr grinder. My barista son recommended this one and it does not disappoint. Easy to use. Selection on grind is simple to adjust. We are very happy with our morning coffees now!

    I would recommend this to a friend
  • Pros mentioned:
    Grind quality

    Rated 5 out of 5 stars

    One of a kind excellence!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that would match my existing Breville machines to start off. Not only those does this machine look great, it’s packed with the options and power to grind coffee to perfection. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    A great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it is quite pricey as a coffee grinder, It is an incredibly reliable product. Also, it is a perfect match for my Breville Bambino! If you have one of Brville's espresso machines without a grinder, you should consider getting this one.

    I would recommend this to a friend
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