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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 3172 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 3,172 reviews
  • Rated 5 out of 5 stars

    Latte maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy making my daily latte’s with fresh ground beans

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took some tial and error but it makes great espresso

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine,makes the best shots,I would recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    starbucks expresso at home period...it takes few tries to get it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use it daily. It's very easy to learn how to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply The Best!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, makes excellent espresso, worth every cent

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good expresso machine you can make alot of drinks with this machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FOR EVERYBODY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO USE GREAT PRODUCT. FIANCE LOVED IT AS HER HOUSEWARMING GIFT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This espresso machine works very well and just takes a little time to use properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! Makes our mornings merrier. It lights up our day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee maker ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for every morning coffee and amazing cafe con leche

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a very cool investment for your kitchen !!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this machine for my wife for Christmas on a very good deal this machine is amazing other than we had no pressure on our first machine we exchanged it with no problem with our warranty. Still using it on year 2. Nor problems!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great machine and service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came promptly. Worked well. During this time of pandemic, this expresso machine has been well received and consistently utilized by our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Espresso maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first but this espresso machine produces great coffee.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY!!!! AVOID AT ALL COSTS!!! ZERO STARS!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a Breville at BB#20 in Cedar Rapids, IA in March 2019. Within one week, that machine failed to pump water through the group head, so no espresso for me. I contacted Breville support, and they agreed to advance ship a new-in-box replacement or a $700 credit card hold. No worries, I thought, and the hold was released after I returned the defective unit. The replacement unit itself failed within six months, and wouldn't produce steam or hot water. Contacted Breville support again and another replacement unit was sent with the $700 hold and release. This third unit (second NIB replacement) has now failed again, after 10 months, and will not produce steam or hot water. Upon contacting Breville support, they now want $239 for me to send my defective unit for a repair, with no replacement, and this is after not responding to my support case for two weeks; but only after I initiated an online chat with support. The case seems clear to me, Breville cannot make a product that will last because of an obvious defect in one or more critical components, and refuses to stand behind their products.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing coffee ….the smell in the house is delicious. It’s a strong machine, we love it and use it everyday. Easy to clean up, and the milk vaporizer is also my favorite thing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best espresso machine ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well no problem. Really good build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Express Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This express machine was excellent for made a good Coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm so addicted to this espresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a while since I've been to any barista after I got this. No regrets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Barista

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this machine it grinds my expresso perfectly. You can taste the freshness.

    I would recommend this to a friend
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