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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 388 reviews

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95%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 388 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted quikly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome new exactly what to do did a fantastic job mounting tv would recommend them answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plaster walls, not a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was struggling finding a stud to attach the wall mount. Best Buy came in, located the stud by following the outlet up the wall and voila. They were precise and friendly and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a stellar job of mounting 4 TVs, hooking up everything, syncing remotes, completing cable and tv setups, demonstrated everything and were very neat and courteous. Excellent!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad guys are pros. I've had 3 different installs by 3 different groups and they are all pros. Be sure to use the Geek Squad guys, not a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg was absolutely the best. He pays such attention to detail and goes the extra mile. The service was excellent. We are advid Geek Squad uses for all of our products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount exactly what we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mount was installed in a brick fireplace. The Geek squad hung from it to make sure it was installed to hold the television. We love it because it moves and tilts to eliminate light reflection and other needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Difficult surface, great job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already submitted a review regarding the mounting of a large TV on a very rough stone surface. The two gents that did the installation did a great job on a very difficult surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount a flat screen above my stone fireplace. I was very apprehensive as this was a brand new house. They had no problem mounting the TV and hiding all the cables. Very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job installing my TVs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the professionalism of the Geek Squad folks. All of the Geek Squad workers were friendly, informative & well versed on the technology/hardware that they installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor wall mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed a tv wall mount into my concrete wall on lanai. Had all the tools needed to do it quickly and efficiently. Geek squad is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Was so happy to hire Geek Squad to mount our existing TV to above our fireplace. Easy scheduling and super professional service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Professional installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why there was an extra charge for this particular install. The tv mount was placed on an exterior wall on the patio. The exterior wall was not brick or stone. It was mounted through wood siding and it was very easy to find a stub (which was on a seam). They had the complete install done in 10-15 minutes with no issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fixed my pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Tech was superb! I won't go anywhere else. My only issue was the wait for an appointment. Customers under contract should get priority scheduling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of my new Samsung 50" TV went much quicker than expected as the TV was mounted to a concrete wall. The installer certainly knew his job. Thanks for all the great work!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad put our TV up quickly and efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and explained what they were doing and even went above and beyond by making the wires neatly put together. It made our day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a wonderful experience with my geek squad employees. Joel and Ryan were so professional and treated my home and merchandise like it was theirs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job on install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job on install. Geek squad right on time and took the extra effort to call before leaving the store. We were moving into a new home and our schedule was tight! Great job done by our installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding attention to detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough if you purchase a outdoor tv or any large tv the geeks are the answer they definitely do the job correctly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    In home set up of TV and ninternet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The time scheduled was from 12-4pm. I called/texted to find out approximate time and was given 2pm. They arrived at 2.40pm. The guy in charge, Joe, was great except it would have been nice if they had ensured that the security info was written down for me as I would then know what actually my wi fi versus velop log in and passwords are. Right now I am confused what is what. I've had issues since then with my rear speakers not working with my soundbar. Additionally, I want to be able to use just my TV speakers at times and NOT the soundbar and I cannot do that. Since the install, I've called the local guy, Joe, several times however he has not responded. I guess I will have to call the 800-geek squad number. Just is really inconvenient, esp. when you are busy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mount over an electric fireplace mantle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mount for a Samsung Frame on a stone fireplace mantel. They drilled a little bit but were very polite and did a fantastic job

    I would recommend this to a friend
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