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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers frequently mention the impressive print quality and ease of use of the HL-L2405W printer. They also appreciate its overall reliable performance and super easy setup. The printer's perfect wireless connectivity and great size are additional benefits, and users find the noise levels to be very low.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 190 reviews
  • Rated 5 out of 5 stars

    Reliable, as always

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I maintain an elderly widow's computer in Springfield, MO. For several years, she had an Epson inkjet printer that used puncture-style ink cartridges. She seldom printed anything, and the day finally came where the black ink dried up inside the chamber of the permanent print head. She practically never printed in color, if she used the printer at all. After she learned the danger of neglected printers with non-integrated cartridges, I talked her into getting a simple laser printer. The least expensive unit available was a familiar Brother B&W laser printer. I bought it, hooked it up, and voila! Now, she doesn't have to buy four new ink cartridges every time she wants to use the printer, after probably printing less than 20 pages (and all in B&W). I've been using Brother laser printers for at least a decade. I've had mine at home for over five years, if not close to 10. I believe I've replaced the toner cartridge once. Still works. P.S.: the printer may be a bit confusing for average users. It often has to be awakened from "deep sleep" before you can print. Also, if you use WiFi, you may have to reconnect the printer to the network after a blackout. If you print from multiple devices, and are a non-technical user, you might want to get a model that supports Ethernet, which this one doesn't. You could designate a computer as a print server and connect the printer via USB, but it'd be easier to just get a different model. ;)

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Economical and Versatile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a second printer for my home, and chose to buy the Brother HL-L2405W, based on previous experience with owning a Brother printer HL-L2440DW for over 5 years, which is still working fine! The printer is affordable and versatile. I can send print command from my iPhone and notebook. It has a small footprint hence suitable for small spaces. Brother also provides great backup and services including regular updates, This printer is highly recommended, and you can order from Best Buy who will deliver to your home free of charge.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The perfect printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic value for a printer. If you are in business, stop wasting money on inkjets for colors you don't need and cartridges that dry out or go empty too fast. This printer does one thing well: it prints beautifully and quickly in black. If you print in mostly black, get this and save yourself tons of money. I have an earlier model that was *given* to me 15 years ago because it needed a new drum. I reset the drum counter, used it until it was just too rough to use, then replaced it, and have put 3-4 toners in it in that amount of time (I don't print a lot). The beautiful thing is that this thing can sit on a shelf for a year until I need it, and when I plug it in, it turns on, I print, and it works. Try that with an inkjet and you'll be spending $80 on cartridges every time. No thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Brother black and white laser printer is fast, reliable, and produces sharp prints every time. Perfect for home or office use!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Print quality

    Rated 4 out of 5 stars

    Set up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product printing is crispy. But the set up was frustrating especially to connect to WiFi other than that it is working great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Printer for the price but difficult to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laser printer, and it works great; however, it was difficult to set up. Do NOT use the mobile connect app that is provided with the set-up paperwork. I strongly suggest downloading the driver from the Brother website, and be sure to use the same Wi-Fi address on your laptop and phone. Once you do this, it was a breeze, and it works great! Definitely worth the effort!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Inexpensive Brother laserjet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little printer, priced really well. I do look forward to getting away from the ink sucking inkjet printers…. And black only. Instructions for setup were a little weak. The digital interface for setup (getting on wifi) were primitive, but once it is done, don’t need to do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Just What I Needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did mind my previous printer Wasting all my time Even if I was standing oh so near to it I would kinda lose my mind, trying to get it to work. But this Brother printer works great, easy setup easy to use. It is just what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Brother Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to set up. Works well. Fast Shipping.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    I’m happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a small, basic, reliable black and white printer for occasional documents, mailing labels and such. This has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Perfect printer for my needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Semi easy to setup! (I’m 69). Working excellent smooth and quiet. Invoices look great , couldn’t ask for a better printer . For our purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A great Christmas Present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned Brother printers and they are the best brand to buy! Affordable and they last a long time. Easy to use and the laser printer works flawlessly. This one is a present for my daughter and I know she will be delighted.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Wise Choice in Printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer. It was easy to set up and does what it’s suppose to do. Great product for good price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    The internet is right: this is the one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The internet was right: just buy this printer. It works. It's got AirPrint; it spits out prints super-fast. It's reliable. And very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Laser Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Excellent results and would totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Jim R

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what we want it to do. I've had Brother printers for years, and have been able to rely on them to last.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Select HL-2405W Printer "CANNOT GO WRONG"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless printer was easy to assemble and works well with volume of copies needed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Good little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size for a small apartment, prints fast and good quality!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother Printer - super quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quality printer you can sync up with your phone remotely to check how much toner is left & to update software. Super fast from time you sent print to printer & when the printer actually prints. Brother has stepped up with this new model

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I got tired of buying ink every month. I print a lot and I haven’t had to change the toner yet! Good price. It’s also extremely easy to connect this via Bluetooth/WiFi.

    I would recommend this to a friend
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