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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 523 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the INKvestment MFC-J985DW Wireless All-In-One Printer's excellent print quality and ease of use, finding it easy to set up and operate. The printer's compact size is also a plus for many users. However, some customers noted that the paper tray is small and the printer can be a bit loud during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 523 reviews
  • Rated 4 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an early review. Bought this printer because our HP printer was having issues (print spooling) which was very frustrating when trying to print. The Brother printer was fairly easy to connect to all the computers in the household. I haven't printed pictures with it so can not comment on the quality of those. The plastic paper tray appears to be made of very cheap plastic so I would be gentle when using it (using the other printer as a comparison). It is supposed to be economical on ink which if true is a good think with printer ink being so costly. I would say this printer is fine for everyday printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great print quality, minimal ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Brother printer as another well known printer company had several negative reviews. Love love love that I can print 300 pages with little ink used. All ink colors still more than half full.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted an all-in-one printer at a reasonable price. It does the job and has cool features like printing from your phone. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a cannon all in one and I blew through so much ink, and it cost a small car payment. So I gave it away to a friend and picked up this brother. Cheap for ink, works great. A great little all in one setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer - easy set up - prints fine. Is supposed to not use alot of ink - have not had it long enough to know if it does or not. I had bought one for work and liked it so I bought one for myself.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It sheet feeds document for scanning, creates PDFs effortlessly, Wi-Fi connectivity to multiple devices is a piece of cake. Prints high quality color images.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer this brother printer was the one. Reviews stated uses less ink than other printers in this price range. Just plug in and hook up wi-fi and your ready to print. Good machine

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    One of the best!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother MFC-J985DW is a great printer. Ink lasts long, wireless set up is easy and like every other Brother product it will last for a long time!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer that uses little ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this great little printer for 9 months. I purchased it primarily to print lots of black and white documents. It lives up to all my expectations, particularly using little ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer, easy to setup, large ink tanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We compared this printer to the Epson Eco tank printers and for the cost this was the best overall value. Happy with the print quality and the large size of the ink reservoirs for each cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    "brother" did I need this Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "brother" printer is what I needed to do the work I plan to do and much more. Easy to set up, follow directions step by step and have no problems in printing. Glad to have this product.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Brother Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Brother Printer, it works really well. Everyone at Best Buy in San Bernardino, CA are really great people and are always so very helpful! It is a work smart Brother Printer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are not very happy with this printer. It wasn’t difficult to set up but it’s slow, text is not crisp and color is not vibrant. Disappointed. We have had cheaper printers that were better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect printer for the home office. Easy to set up, connects wirelessly to print from iPhone or MacBook Pro. Print quality is satisfactory

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy set up...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print quality is good, have not used for photos yet. It appears to print at a slower speed -- not sure if it will be fast enough for photos and cards.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this Brother printer. It was easy to set up and prints fast and clear. Always help to save on ink. Have had better experiences with Brother printers over HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    My Brother Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints super fast, 2 sided, and prints in reverse order, so when you grab your stack it has page 1 on top! I've used Brother for decades and I'm a believer! EZ wireless hookup!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own this for couple of months. It was a replacement for an Old Epson printer I had. This one gives great quality print and many prints. Great value

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this for ink cost after feeling like my old printer was costing an arm and two legs to print with. Decent speed, good Wireless performance, and solid print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great print quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for the price. The print quality and color is very good. Bluetooth connect is very fast. The low cost per print was a big selling point for me.

    I would recommend this to a friend
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