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Customer Ratings & Reviews

$470.25

Customer reviews

Rating 4.6 out of 5 stars with 103 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers commend the MFC-L3720CDW printer for its excellent print quality, ease of use, and simple setup process. Users appreciate its overall performance, multiple connectivity options, and relatively quiet operation compared to other printers. Additional features like the responsive touchscreen and fax functionality are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 103 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great printer!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints amazing color photos. Not super fast but it's not super slow. But prints great! No issues and the monthly cartridge refill program is definitely worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. The impresion is very clean. I like the product, I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    printer review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than the older printer works without problems as expected

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Brother Printer!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Brother 3720 was the perfect choice for our small business operations. It has provided flawless copies with reproducing the exact color for our logo. Great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the quality of this all in one printer is excellent. While the toner is quite expensive, it's definitely worth the money, especially if you intend to use this machine frequently (High Efficiency). For the price, I think it's the top competitor in the market for similar products. I love the bluetooth and wireless features and their new app.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Some no-brainer things need to be fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to get a legible dark clear copy. A little slow, but that's ok. Problems: Not easy to cancel a job if you realize you've made a mistake. You can't really cancel it from the machine, you have to dig into your print queue on your computer. Additionally, the home button, along with the backup and the cancel button, are not lit up, and they are hard to see. So I had to print labels and tape them above the spots your need to press.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3720CDW we appreciate your feedback. If you still need assistance, please contact the Brother USA support team at: https://www.brother-usa.com/support Brother

  • Pros mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good product, questionable company

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the product was connected to my computer, it worked great! The wireless setup didn't work and locked up my wireless function on my computer. When I used a printer cable, it worked great. Contacting customer service has been next to impossible.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3720CDW. We appreciate your feedback. I’m sorry to hear that you are having connectivity issues with the Brother MFCL3720CDW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3720CDW Brother

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!! Good price! Would buy again! Very easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I was able to sync it to my phone and sign up for print fresh.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Do NOT RUN OUT OF INK!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer that would print legal sized paper without having to get up and adjust every time. This does not provide that convenience. However, it is not hard to do once you figure it out. Secondly, and the most annoying and crippling feature is that when they decide you are out of ink-you are out. The printer doesn't print in a lighter shade for a period of time, it just stops and locks down. If you don't have a spare on hand, as I did not, you cannot print another thing until you get it. The ink that came with the printer did not last very long. I am hoping that it was a sample amount or something and this is not the case with all the ink. If that is so, I'm going to regret this purchase.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      The original Brother toner cartridges that came with the Brother MFCL3720CDW are starter Black Toner Cartridge  yields approximately 1,000 pages. Starter Cyan, Magenta, Yellow Toner Cartridges yields approximately 1,000 pages.

      If your machine's cyan, magenta, or yellow toners run out, you can choose Mono in the printer driver to allow you to keep printing.  You'll be able to keep printing until the black toner runs out.  When the black toner runs out, you won't be able to print until you replace it. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32503140003/workspaceContext/workspace/processedPrint/Answer/160095

      If you still have difficulties please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL3720CDW Brother

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great print

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, no complaints after a couple of months. Very good printer that has reliable wifi. The app is easy to use for scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Definitely 5 stars

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and crisp printing. The printing is a bit slower than I am used to but incredibly easy to use and do what you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product and great price. recommended it for your hard printed work

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Color must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best printer I've ever owned out of about at least 20 printers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    mike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it works nice works well with our wi fi easy to use for all

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fast Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer, it prints very well, my only small issue is that after it prints the paper is slightly curled! Otherwise, it’s a really good and fast printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great quality and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer does a good job on the printing and also has features like image scanning and duplex printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect to network. Basically plug and play. Easy to download and install updates.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for small office and home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer I have ever bought. It is easy to set up to get started with clear set up instructions. The only downfall is the black ink/toner got depleted amazingly fast.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    mfc-L3720

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer tried the 2720 black and white and loved it moved up to the all in one color great move

    I would recommend this to a friend
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