Customer Ratings & Reviews

This is the second printer of its kind for my second office. Its reliable, easy to set up and connect to. The ink delivery is better for an office that is closed for two or three months a year without drying out. Its not a great photo printing but all else perfect for us. I recommend and would buy again

Prints nicely and was easy to install. Is compact but has decent size. Glad I measured first. Also glad I had help to lift it.

This is the best overall printer I have owned. The set up was pretty simple. I will definitely stick with Brother products they do a great job. The printer is quick and prints clear. I absolutely recommend this all-in-one printer.

So far terrific and no problems with installation. Also, I printed a photo on plain paper and it looked very nice, not quite photo quality but this printer is not for photos. The only downside I have found is when the toner runs out, there is no obvious way to reset the counter. None of the hacks online work as they revamped the display and buttons. However, I emailed Brother and they said you can reset the drum unit and this will reset the counter.

Love my new printer. Makes scanning jobs smooth and efficient. Prints documents quickly and with professional look!

Love this Printer! Consumer Reports ranked this printer number 1 in the category for ALL-IN-ONE COLOR LASER PRINTERS and they were correct! Easy set up and connect. Prints extremely well and fast. Couldn't be happier after so many years of ink jet printers. Used for home & business.

This my second Brother Printer Fitrst being an ink jet, which I had great success. This laser printer just works, which is just what I wanted, There were a couple of small isues, including the tray names, Other wise it was perfect except for one issue, I set a parameter from within the printers dialog box which didnt work. I tried the same entry in the native Word UI, and it worked perfectly

I purchased this printer as a replacement for two much older Brother printers that finally gave up the ghost. Due to past experience, Brother is my go to printer solution. I searched around for the best deal and Best Buy fulfilled that for me. Once it arrived, I set it up by my desk, following the simple set up guide included in the package to connect to the internet and the various equipment we use. These included two laptops, two iPhones, and and iPad. I actually dreaded this part of the set up, but Brother has made it amazingly simple. With only a few steps, I not only had all the equipment connected within minutes with little effort and no headaches. My daughter also connected easily using an Android phone. A bonus for me was that I was able to print from my phone to the printer when out of town and ot connected to our home network. Besides the ease in connectivity, it prints and scans wonderfully. I have not attempted to fax anything as we don't fax using the printer. I highly recommend this printer for home or small business.

Love this thing, coming from an old Epson ink jet this is amazing. super quiet, very quick. and print quality is great. only thing I really miss from the ink jet is I had a large format that would allow photo printing of 13x19 paper, but this covers everything needed for an office like Legal, and normal.

The printer was extremely easy to set up and I have had no issues with using it thus far. Loading the ink cartridges and paper is easy as well. And it's nice to be able to scan documents directly into the computer.

Love it. It was easy to set up and such a wonder product. Highly recommend anyone who wants a digital colored printer well worth the money.

I don't know why anyone would buy anything else. I rarely print and always had dried ink. I don't scan often, and don't want to dig out an old flatbed scanner or try to get a good picture on a cell phone (that when held flat turns the orientation so it's sideways anyway), speaking of the phone, you can print directly from it to this printer. Photos, documents, wait 4 months before you print again and it still works exactly like it should. You get what you pay for, and these are worth every penny and then some!

This All-in-One has it all. Fast and quiet printing, doesn't take up a lot of desktop space and was easy to setup.

I am not an expert on printers, but my last printer was an MFC-7860DW (2010s) and it served me and my family well. This color laser printer was an upgrade from monochrome and I trust it to last for many years to come. It is more than adequate for home use which makes it a little pricey. I am familiar with Brother printers so it was very easy to setup.

Great printer, good quality, fast! Easy setup and easy to use for printing, copying, scanning, and faxing!

Works great and wish I would have gotten better advice when I purchased an HP printer from Best Buy 6 weeks before. Getting refunded for the HP in order to buy the Brother printer was a good thing for me. The GEEK SQUAD agents were OUTSTANDING! The sales staff might have some room for growth. THANK YOU GEEK SQUAD!!!

This review is for Best Buy service. The printer is outstanding. Connectivity is flawless, and it prints amazingly well. Has the ability to scan to email. Best Buy service was terrible. The person that sold me the printer told me that my Best Buy Total Protection was in good standing and explained all the benefits of buying the printer while have that active service. I thought it had expired and I asked him if it had. He said no, that it was active. It actually was expired, and was in a grace period (I found out later). I checked my Best Buy app, and it said that renewal was due in 2027. A few days later I got an email that stated that my total protection had expired. I called customer service and the person I spoke to would not reinstate it, even though my app had said payment was due in 2027. She then proceeded to tell me that she could offer me a 4 year protection plan for the printer only. She then said that this was not an available option. I called her out on her lie, and asked for her name and case number and told her I would notify her supevisor. She backtracked and said that the 4 year was available and sent me a link to pay for it. When I tried to pay for it with the link, it was invalid. I called customer service a second time and got a different person. She looked at the case and said that I could indeed get the 4 year plan, but the link was only good if I was on the phone with a rep when I paid. I did everything on my device, and she apparently had to approve it on her end. This experience was ridiculous. I was misled when I bought the printer, the had to deal with an incompetent customer service rep. Again, the printer is awesome and I recommend it, but Best Buy sales and customer service was unacceptable and misleading. I had other purchases on the Total Protection plan, and lost it due to Best Buy's incompetent employees.

Quiet, double side copy, scan, print. Easy to configure.

Easy set-up. Connect and go! Great quality prints in both color and black on white.

I bought one of these last year for home use and loved it so much I bought this for my classroom. The quality is great. I love the duplexing, and it's easy to use with Windows, Mac, iPhone, and Android. I had an older black only and replaced it with this newer color. I'm very happy with Brother.