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Customer Ratings & Reviews

Your price for this item is $569.98

Customer reviews

Rating 4.6 out of 5 stars with 183 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are delighted by the MFC-L3780CDW printer's excellent print quality, reliable performance, and straightforward setup. Users appreciate its ease of use, flawless wireless connectivity, and impressive speed, while also noting its relatively quiet operation and user-friendly touchscreen display. The printer's weight and the absence of specific scanning software were minor concerns for some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 183 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped, received and produces exactly as specified!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    awesome printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer is amazing... Fast and reliable for any job you would like to print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup and clear, beautiful printed page.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Brother printer the tops!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new brother printer. Easy to install. Used it within minutes of bringing it home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Mfc 3780 first impression.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected easily to my Wi-Fi. Seems to receive data and begin printing sooner than my older 3170 did. Like it very much so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Brother MFC- L3780CDW

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent quality, speed and wifi connectivity! I am purchasing my second one for my office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer uses cheap aftermarket toner unlike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer uses aftermarket cheap toner unlike HP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for about 2 months and have not had any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Brothers are the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was a snap and everything worked as it should.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review of Brother MFC-L378OCDW Color Laser Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brother copier quality does not seem to be as good as in the past.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid System for the WFH office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this overall. Not quite as durable/functional as my older model, but quicker with 2-sided and scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quality products

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy delivers quality products quickly. I am always satisfied with my purchases from them!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best buy delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer and very fast and best buy delivered on time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer but Best Buy support wasn't helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well. I have always enjoyed Brother printers. My only complaint was the paper loader was set to legal and letter and then the printer was telling me to load paper when paper was in there. When I called in for support Best Buy was very unhelpful and said I either had to bring it in or have someone called out to the site. I wish they could have trouble shot over the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this printer to replace an older ink jet printer and couldn't be happier. Print quality and speed are terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A heavy beast of a printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used much, but so far so good. Used some two sided photo paper for laser printers, not as good as inkjets as far a print quality but know that going in on making this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it a couple weeks. Had to address some minor issues (color correction on copies, paper wrinkling), but so far so good. We'll see how the toner cost stacks up against my previous inkjet ink cost over time.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you had copy and wrinkled pages issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We are so glad that all is working good now with the Brother MFCL3780CDW. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/MFCL3780CDW Brother

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    The Ultimate Printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Works smooth, perfect and fast.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer ink lasts but slow when printing colors or sending a fax

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCL3780CDW. We appreciate your feedback. I’m sorry to hear that you are having Slow print from computer issues with the Brother MFCL3780CDW. I sincerely apologize for any inconvenience this issue may have caused you. We can help with that. I have included a link to the FAQ answer that should assist you. Please follow all the steps listed in the following link:

      Answer Link: https://help.brother-usa.com/AgentWeb/api/contextmanager/v.32509260002/workspaceContext/workspace/processedPrint/Answer/157957

      If you still have difficulties, please contact Brother Customer Service at:

      https://www.brother-usa.com/support/MFCL3780CDW Brother

  • Rated 5 out of 5 stars

    Brother printer upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a upgrade printer for another Brother printer and I am very happy with it. I especially like the fact that I can now feed multiple sheets in the bypass tray rather than have to feed single sheets.

    I would recommend this to a friend
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