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Customer Ratings & Reviews

$146.14

Customer reviews

Rating 4.3 out of 5 stars with 284 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 284 reviews
  • Rated 5 out of 5 stars

    Reliable bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Brother printer in 15 years. Like my last printer, this one is reliable and does a fine printing job. WiFi works. Great quality printing. Finer speed. No jams. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer works awesome know more sraining my eyes to see the print

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value in a basic printer/scanner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far. Had some issues during initial set up trying to use the LCD screen. Found it MUCH easier to use the phone app instead. Brother Customer Service could not help with using the LCD screen setup. Scan and print quality is good. Replaces an HP printer which I have just had it with. Four star ease of use reflects my setup experience but once that's done it is easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter as a Christmas gift to replace a very old non-wireless inkjet printer. I have a previous version of this printer and figured it would be a good fit for her needs. Setup was very easy using the Brother app and she is also subscribed to Brother’s ink service. She is delighted to now be able to print from mobile devices as well as her laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer ever!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very smoothly and quiet,and its very convenient for small spaces and the best of all you can install it in your phone and print from there ,it’s amazing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My Brother 1360 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Brother printer is working fine and is all I need for the printing jobs I do. It is a little bit louder than my old printer but not real loud. I use mainly for printing things like e-mails and for coping. I would recommend it for general printing needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Brothers printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little difficult to set up, but seems to be working fine now. The printer seems to print well. The Brothers app didn’t set up properly so I don’t have that. I did not like that BestBuy doesn’t keep the toner in stock. I have to order it and it worries me that I’ll be left without while waiting.

    I would recommend this to a friend
    • Brand response from Brother
      Posted .

      We would like to take this opportunity to thank you for your feedback. At Brother, customer satisfaction is something we take seriously. Your feedback is important to us and will be reviewed.

      Thank you for being a Brother customer. Please know that we will be here, should you need to contact us in the future. Please contact us directly at:

      https://www.brother-usa.com/support/MFCJ1360DW Brother

  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my brothers printer. Mild in sound, prints bright pages, no smearing. Price was a little over $100 but absolutely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and so easy to set up and to c connect to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work smarter not harder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy set up. Both color and Black & White printing were good but the ink runs out quickly. Text is clear, and the color graphics came out accurately with no smearing or graininess. The two-sided printing feature is reliable and a must-have for me. The Work Smart 1360 is a good choice for anyone who needs a dependable, high-quality, and frustration-free home printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andre B

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for a family member, whose Epson printer died. I like the print speed of this printer. The user interface is very simple - it defaults to copying, so it's very easy to walk up to it and make a photocopy. Good price point

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Brother Mfj 1360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn’t the easiest. Directions wasn’t as clear as I thought. Could not get it to connect to WiFi according to the machine. I finally went to my router and it said it was connected so I picked it from there and it started working. I only had it a week or so and already getting an error message and it’s not printing. Had to forget device on my laptop and find it again and it worked. Also the machine is loud and clunky. It does print fast on regular document but if you have a document you saved as jpeg it takes a long time to print felt like a minute. Really slow. I don’t print pics but another program I have if you save something it saves as jpeg. Haven’t tried to print from my phone yet, so unsure how that going to work. It wasn’t an expensive printer so what should I expect. That one reason I bought a cheap one bec all brands seem to have problems. I don’t feel like I have got a fortune in it if I decide to trash it.

    No, I would not recommend this to a friend
    • Brand response from Brother
      Posted .

      Thanks for taking the time to review your experience with the Brother MFCJ1360DW. We appreciate your feedback. I’m sorry to hear that you are having some issues with the Brother MFCJ1360DW. I sincerely apologize for any inconvenience this issue may have caused you. We’d like an opportunity to help. Please contact us directly at:
      https://www.brother-usa.com/support/MFCJ1360DW Brother

  • Rated 5 out of 5 stars

    Highly recommend for home use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer for the price point. Excellent for home use; fast printing and great features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer, incomplete instructions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be 5 stars if the instructions were complete. The instructions advised users not go on the computer but to go on their smart phone. Set up on the computer is the way to go. The printer is wonderful. Works well as expected and if it is like my previous Brother printer will print on for years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Printer, Software needs work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a nice job printing. The software installation was quirky and had to be done twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Printer Works Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good printer for the price. I actually am replacing the same printer after 3.5 years. I print a lot so I just wore it out. LOL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with great features. Love the wireless print and scan feature. Great print quality too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother Inkjet Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new printer. I chose the Brother brand. It had good reviews. The setup was straightforward. So far, my wife has used it quite a bit with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Totally satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer as a replacement for my 15 year old Brother printer. So far, I am pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good home printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy set-up; we set it up through our phone. It did take about 15-20 minutes but has been working great! It's a good color inkjet printer for home use so far (we've had it less than a week), but we did switch to the Brother brand from always having an HP all-in-one printers in the past based on a Brother laserjet we have had for years! Hopefully this will have a longer life for us as well.

    I would recommend this to a friend
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