Customer Ratings & Reviews

Took off a star because it took HOURS over two days to get it up and running. Between me trying to do it myself, Total Tech support, FIOS support, back to Total Tech and, when they couldn’t get it fixed, Brother support…. It probably added up to a total of 8 hours total. Now that it’s working, I love it but it certainly is t plug and play.

This Brother all-in-printer is great. It prints cleanly, without any issues. It was relatively inexpensive. It’s perfect for my small business needs. My previous Brother printer was over ten years old before difficulty developed. Very satisfied with my new Brother printer.

This printer is amazing, doesn't take long to print copies, make gift cards, very quiet when incoming fax, its a plain great purchase for a home.

The Borther Work Smart 1360 is very easy to set up and use All-in-One wireless, Color, Inkjet printer that is very compact in size for a very low price. The app is useful, and the paper hopper is great for such a small device. Print quality is excellent, and ink replacement cost is more reasonable than for most competitive printers.

I bought this specifically to print out my complicated tax forms. It was a choice between buying a printer or getting my forms printed out elsewhere and this was highly raved for the price. And my goodness, this thing SAVED me. The BEST choice I've made this year! I had so many last minute changes to make and this printer handled it beautifully. The only mildly annoying thing is that it is meant to be connected to a PC, not so much a Mac computer. That's OK, I just sent everything to the Brother app on my phone. I was panicking because the black ink ran out really quickly, but in the end, a lot of the ink had gone to the ink reservoir that I could use, and I got about 90 pages of forms printed out, along with 40 extra pages of forms that I tossed away due to mistakes so VERY happy with that! The paper tray design was very smart and the whole thing is nice and compact, and looks sleek. No technical issues at, everything ran smoothly, setup was a bit long but smooth, you basically followed the instructions. Very happy. THANK YOU!

Easy to use. Easy to fit on desks. Easy to connect and quality printing

Wireless set up was a little difficult. Printer is working fine. Green light keeps blinking even when printer is off.

prints fine but had to get Geek Squad to set to print. Instructions where found were little help. Definite not plug and play. Just putting in wifi password was mysterious.

The printer works great once you get it set up. Instructions were terrible. I had to watch a you tube video to find out how to properly set it up. Once completed it worked great.

prefect printer,nice color,quite operation,speed print,all my family like it.

Best overall printer you can buy. I only recommend this to anyone who asks me what to buy. These are also the ones I deploy at work when employees need printers at home. The ink is almost 50% less than other brands. The printer is also a great size and easy to setup and use.

I specifically purchased this wonder of a printer because I have two other inkjet tank printers that would have heather not clean print on envelopes . In other words I needed a new printer that would print superbly and this one is exceptional if you need an extra printer lets say to print envelopes from , I am very pleased and happy having this new Brother printer . I recommend it as a must purchase if you are going to print No 10 envelopes for mailing work . Have a terrific day everyone. Have a happy day purchasing your Brother 1360 Inkject just splendid printer ! Cheers ! And God bless you ...

Love the printer works awesome know more sraining my eyes to see the print

Purchased this for my daughter as a Christmas gift to replace a very old non-wireless inkjet printer. I have a previous version of this printer and figured it would be a good fit for her needs. Setup was very easy using the Brother app and she is also subscribed to Brother’s ink service. She is delighted to now be able to print from mobile devices as well as her laptop.

My second Brother printer in 15 years. Like my last printer, this one is reliable and does a fine printing job. WiFi works. Great quality printing. Finer speed. No jams. No issues.

Work very smoothly and quiet,and its very convenient for small spaces and the best of all you can install it in your phone and print from there ,it’s amazing

Absolutely love my brothers printer. Mild in sound, prints bright pages, no smearing. Price was a little over $100 but absolutely worth it

My new Brother printer is working fine and is all I need for the printing jobs I do. It is a little bit louder than my old printer but not real loud. I use mainly for printing things like e-mails and for coping. I would recommend it for general printing needs.

It was an easy set up. Both color and Black & White printing were good but the ink runs out quickly. Text is clear, and the color graphics came out accurately with no smearing or graininess. The two-sided printing feature is reliable and a must-have for me. The Work Smart 1360 is a good choice for anyone who needs a dependable, high-quality, and frustration-free home printer.

Good so far. Had some issues during initial set up trying to use the LCD screen. Found it MUCH easier to use the phone app instead. Brother Customer Service could not help with using the LCD screen setup. Scan and print quality is good. Replaces an HP printer which I have just had it with. Four star ease of use reflects my setup experience but once that's done it is easy to use.