Customer Ratings & Reviews

I've been using HP printers for the most part however I've been leaning more towards Brother printers to replace mine. While does have a similar ink subscription program like HP, it's nowhere near as annoying and certainly not required to use the printer. From the spec sheet, the printer does moderately fast printing at 16PPM/9PPM for black and color. Also has duplex printing which is a nice little bonus feature. Something like this would be more suited for a student or small home office. It's a fairly light duty printer that'll work for just about anyone provided their printing needs are on the low side. It's your typical all-in-one printer so you get the added feature of a scanner/fax/copier. paper tray is a bit on the small(er) side at 150 pages. Ink cartridges are reasonably priced. Full set of Brother ink will run you about $50 which is nice. If you opt for remanufactured or 3rd party cartridges then it'll be somewhat lower. Cloud printing is also available through the companion smart phone app. I don't normally use this feature a lot but, when I do, it's quite convenient when you need to print something in a hurry. Considering the price point of the printer and the cartridges, I'd say this is a nice printer to have at home. Whether you print a lot of stuff or a little, I think it's well suited for that and has enough features on it that you're not missing out on anything with more expensive printers.

I have to start this review by stating that I favor Brother printers above any other. I like the simplicity of setup, the no BS use and the fair pricing on ink. That said, this printer has done nothing to change my perception of Brother printers. I have been using a simple black and white printer from Brother for the last year but found myself in need of something that can do color on occasion, so I picked this one. This printer is perfect for those that need to do the occasional color print, but don't print too often. For starters, the build quality is right where you would expect it to be for a printer of this caliber. Its made of a lighter weight plastic, with semi questionable hinges like any other printer. Where it excels compared to its competitors is the control interface, it has tons of buttons that make it much easier to navigate its menus or get to what you need to without pressing the same button 300 times. Print quality is Ok with this printer. Its not a top of the line color printer and for the price you shouldn't expect that. Instead its a general purpose printer that does that very well. The color print quality is pretty good and the speed isn't bad. It does take a while to print a full color printer, but not noticeably different from other printers. The print quality is probably effected by the paper I was using so I'm not judging it on that. The scanner works pretty well, just as well if not a little better than my other printer, but perfect for what I'm doing. The ability to handle all of this from my phone is a major plus. The paper hopper could be a bit bigger, but holds about a 3rd of a reem of paper, so that should be enough for most. The biggest benefit of this printer is the app that comes with it. I want to preface with the fact that you don't have to use the app for this printer to work. You can do the setup and everything from the printer itself, up and running in 10 minutes at most if you want. The mobile app makes this faster though, and being able to do scans or prints from your phone is very helpful. I send more things to be printed from my phone than my PC, so this is a great benefit for me. Overall this is a great general purpose printer.

The Brother Work Smart 1360 is an excellent choice for anyone at home, home office, or office. A quick and speedy machine to help you get the job done back by good build quality and brand you can trust for future support and service. The printer came in a smaller than expected package and took me less than 5 minutes to unbox, prep, add ink, paper, and connect to my wifi and phone. A software update took about another 5 minutes which took place a day after installation. The included ink was easy to install and I prefer having individual cartridges for Black Magenta, Cyan and Yellow. Replace what use/need and the ink last longer. I also had to prep the printer for calibration which took a minute or so. The printer has a small screen but its just enough to tell you everything you need in conjunction with your phone and the Brother app. The 1360 is an excellent sized printer to fit in any space and to be honest size does not matter here as it “almost” does everything I need. Most notably it prints extremely fast and warms up faster and quicker than any of my laser jets for print jobs with not a lot of images. The printer does duplex printing, scans and connects to your computer or mobile device with ease. I like how the app tells you how many estimated prints you have left (pictured), allows for easy supply reorders and helps keep your printer running. I have two complaints the feed scanner only scans one side of a paper at a time and the screen doesn’t truly have a home page and it’s always on a setting screen to change paper size, etc. I have a toddler and it’s just too easy for him to reach and change settings. Overall a strong printer for everyday needs or if you need the right sized printer for a small space with minimal compromises.

Really good and simple to use printer. Came neatly packaged and they include all the ink colors to get you started (black, cyan, magenta and yellow), a power cable and little card telling you to use their phone app (I rater setup my printers using my PC, and that's what I did). The only CON I see is they do not include a printer USB cable in case you want to hook it up via USB, you have to get your own. Setting it up was easy and I had their Print&Scan windows app set to go. Inserting the ink cartridges was easy and run a test an alignment to make sure it was printing good. The printer has a large tray for paper. It has a scanner bed, however I love that it also has an auto feeder on top. You just put the pages/papers in there you want to scan or copy and it will just feed itself page by page, no more having to open the bed, put a paper, scan and repeat again, nice! I also love that it has a double sided printing feature and it does it automatically. I know paper is cheap nowadays, but sometimes you just want to save some trees or keep a document low on pages, so you can now just print both sides of each paper, loving it!! You get a trial of their Brother refresh service, where it will auto ship you ink when you need it, afterwards they have some tiers depending on the amount of pages you print. Print quality was good for an inkjet printer and it really prints fast as they advertise. If you want a cost saving and good printer for home or a small-home office, go for it, it wont disappoint you!

This printer has really good print quality and runs quietly, which I appreciate. It is not the fastest, but it works great for everyday use at home. I also love that it is an all in one printer since it makes printing, scanning, and copying easy and convenient. Overall, it has been a solid and reliable choice.

In testing the Brother Work Smart inkjet printer, it wasn’t hard to push it to its limits. It’s great for printing text documents and forms on plain paper, but I really had to tinker with the scan settings to get a desirable result. I found that it came in really handy for work when I used the Duplex feature to print some catalog pages front and back. This printer lends well to text and line based work, and if that’s what you’re looking for in a printer, this is a good choice. Most business and academic work will use plain paper (20 lb). I wanted to use something thicker and discovered that cardstock (normally 65-110 lb) is not really an option because the recommended paper weight limits are as follows. Plain paper (17 - 32 lb). Inkjet paper (17 - 53 lb). Glossy paper (up to 58 lb). I ended up printing some documents on 20 lb plain paper with great results. For the pictures/art prints I used 36 lb brochure/inkjet paper and even 80 lb. text weight glossy paper, which I know is above the recommended limit for glossy paper but it’s actually pretty thin so it didn’t jam. The solid colors on both the plain paper and inkjet paper were a bit under saturated and came out with some banding which was more noticeable on the darker colors. I had great results printing line art, it was just the solid color pictures that showed banding. Glossy paper gave me mixed results: the dark solid areas were followed by a trail of ink, I guess since it uses so much ink and it basically sits on top of the gloss before it dries and some part of the mechanism dragged the ink. The lighter pictures turned out well though, so I will keep that in mind. I can’t really fault the printer for the quality on the glossy paper given that it’s outside of the recommended paper specs. Changing the Quality setting to Best (the default option is Normal) slightly improved the full color prints. I think there’s a certain aesthetic quality inherent to inkjet color that I’m not a fan of. I’d rather have a more vibrant print, but honestly no complaints on the text and line document printing. The original scan settings are over saturated and result in too much contrast. I was able to tinker with the settings in the Brother iPrint&Scan app to get a better result for photo scanning, but the app is limited and I will have to look for a different scanning app to get the user experience I want. Over all, this Brother Work Smart all-in-one printer has limits that I imagine most people wouldn’t surpass. I like printing and scanning more than just documents or receipts. It could very well serve as a reliable printer with its Duplex printing, good speed, and scanner/copier feature. But as an artist, I want a printer with more features and higher quality results.

So far, so good. Great compact, quiet, fast little printer that does everything a home office needs. The set-up was easy and the machine is responsive. Auto-feed and duplex printing are welcomed additions making this printer a great buy for the price. Especially like the paper tray in the front of the machine rather than the rear and the ink cartridges seem to be more reasonably priced than others. I'm converted to Brother after being an HP user for years. I'll never go back to HP, this machine is far superior.

This is a good printer for basic printing. Prints black and white decently, but color printing can look slightly faded and not as bright as expected, but admittedly I didn't buy this for color print. I wanted a printer with ADF and duplex printing, and this is a decently priced printer with those functions. Set up was a little more complicated than with a more expensive Canon I have, and the display and prompts take a little getting used to. Can't comment on ink usage yet. At the current price point and features, I would recommend this printer.

I bought this specifically to print out my complicated tax forms. It was a choice between buying a printer or getting my forms printed out elsewhere and this was highly raved for the price. And my goodness, this thing SAVED me. The BEST choice I've made this year! I had so many last minute changes to make and this printer handled it beautifully. The only mildly annoying thing is that it is meant to be connected to a PC, not so much a Mac computer. That's OK, I just sent everything to the Brother app on my phone. I was panicking because the black ink ran out really quickly, but in the end, a lot of the ink had gone to the ink reservoir that I could use, and I got about 90 pages of forms printed out, along with 40 extra pages of forms that I tossed away due to mistakes so VERY happy with that! The paper tray design was very smart and the whole thing is nice and compact, and looks sleek. No technical issues at, everything ran smoothly, setup was a bit long but smooth, you basically followed the instructions. Very happy. THANK YOU!

Love how quickly and quietly the Brother printer works. A powerful machine that does everything and does not take up much office space. I regret that I didn't replace my old HP much sooner.

Took off a star because it took HOURS over two days to get it up and running. Between me trying to do it myself, Total Tech support, FIOS support, back to Total Tech and, when they couldn’t get it fixed, Brother support…. It probably added up to a total of 8 hours total. Now that it’s working, I love it but it certainly is t plug and play.

I called this a low use printer. It’s not made to be an everyday printer in an office. For random home use, for routine scanning, for making the occasional copy it is great. The LCD screen is not the most detailed but it works well and the photo print quality is good, even though it is very slow. It is also economical on ink use compared to other brands. i have had HP, Canon, and Brother printers and I always come back to Brother because they just flat out work the best.

This product is NOT for a small home office. However, it is GREAT for general home use. The printing speed is not fast, but it doesn't need to be. The Print Quality is acceptable for home use, school use, etc. The replacement ink is inexpensive compared to others on the market. The foot print is small enough to store on a shelf, out of the way, when not in use.

The Brother Printer has All the right features for a very affordable price. Print quality is excellent and relatively quiet operation. Setup is a little difficult in that the instructions are not real clear for some functions. Once you install the correct driver, the operation is very smooth. For the price this printer is hard to beat.

Make sure to read startup instructions. Windows use wired connector for initial start and then go wireless. Works great and better print quality

This Brother printer is easy to set up, prints fast, and works great for school and everyday tasks. The wireless connection is reliable, the ink lasts a long time, and the auto‑duplex feature saves paper. It’s a solid, hassle‑free printer that does exactly what I need.

Product works fine but getting it set up was a royal hassle

I picked up this Brother MFC-J1360DW printer recently, and it has been a fantastic addition to the house. Setup out of the box was straightforward—connecting it to our home Wi-Fi and mobile devices took just a few minutes. The auto-duplex (double-sided) printing works seamlessly and saves a lot of paper, and print quality for both text documents and graphics is crisp and clean. It’s compact enough not to take up too much desk space, but it still handles everyday printing, scanning, and copying jobs without breaking a sweat. The wireless connectivity is stable, meaning no dropped connections or frustrating delays when sending jobs from laptops or phones. Overall, it’s a dependable, feature-packed all-in-one printer that delivers great value. Highly recommend!

Great, and easy item to use. Connects and set up is super easy.

I purchased this printer for home use. Setup was extremely difficult until I realized that the problem was that I was too far away from my router for the initial setup, my error. The printing speed is fast, quality is excellent. Would buy again.