Black Friday is hereAlso, shop the 24-Hour Flash Sale.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 23 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-23 of 23 reviews
  • Rated 1 out of 5 stars

    Junk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk not compatible with Windows 10 H202 just a messed up PC hard drive

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can't Install. Poor support

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Software comes on a CD; it's not available to download for Macs. Tried to setup with Windows 10 after hunting for the right download, and also from an iPhone. Neither could find the device. I give up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product, even worse support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not my first NAS. I am not a novice to networking, either. I spent several hours, on my own and with tech support, to no avail. I am using Microsoft Edge as browser in Win10. First, I could not get the firmware update to load. Second, I could not get into settings to configure the NAS. I was told first to try IE, still didn't work. Next, I was told to install and try Chrome. Still didn't work. Finally, I was told to install and try Firefox. Still didn't work. After all of that, I was told to return the NAS because it was "defective".

    No, I would not recommend this to a friend
Sponsored