Customer Ratings & Reviews
- Model:
- 93098486
- |
- SKU:
- 6300449
Customer reviews
Rating 3.4 out of 5 stars with 7 reviews
(7 customer reviews)to a friend
Customers are saying
Customers appreciate the C-Sleep BR30 LED Starter Kit's ease of use and convenient wifi connectivity. Positive feedback highlights its user-friendly design and great functionality. There were no negative comments reported. The product appears to be well-received for its simple operation.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Good hardware, not so good software....
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.c by ge (now known as cync) makes good hardware, unfortunately, I can't say the same thing about the software. It works great when it does work, but the software isn't dependable as you'll find yourself deleting the app and reinstalling, just to realize the problem persists. this is on both ios 15 and android 11. I am hopeful that future firmware updates will address reliability issues. I wouldn't recommend this lineup to anyone until you see people mentioning the issues being fixed. If you don't need the smart functionality it works great, but then you can opt for a non-smart alternative.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Hi Mike, thank you for reaching out and divulging some of the experiences you had with our app. We released Cync based on feedback from our users of the previous app, and had every intention for it to be an improvement from the C by GE app. We operate off of feedback from our loyal customers like you and it helps us gain a sense of the needs of our users. As a reminder all feedback is shared to our development team for future improvements and we are always looking for ways to improve. If there is anything we can address for you don't hesitate to contact us at 1-844-302-2943. -Cync Support Team
Rated 5 out of 5 stars
C BY GE LED STARTER KIT REVIEW
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE LIGHTS WORK JUST AS ADVERTISED. SET UP WAS QUICK AND EASY. THE VALUE FOR THE COST IS VERY GOOD. NO COMPLAINTS AT ALL.
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.light quality is fine. Poor interface with WiFi. It is often off line. Needs constant reset. I was told by support that it only runs on 2.4GHz and your Linksys router wants to bump it to 5GHz so your signal drops. So you can create a second guest network. Or move your wireless router farther away. And then reprogram every other smart device in your house. Hmmmmm.... maybe they should have mentioned these issues
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .The bulb does not communicate via wifi at all. The only channel that the bulbs communicate through is bluetooth. If you are getting a connectivity response from Google Home, it is more likely that the bulb needs a unique name (one that does not contain the name of the room) because Google Home gets confused by which device you are wanting to control. Sorry for the miscommunication.
Rated 1 out of 5 stars
Poor product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time ever I've actually gone one star. The bridge is nearly impossible to connect, I tried for like an hour a day for a few days and nothing. The problem is that when you get to the part of connecting the bridge to the wifi, it gives me an error everytime.
No, I would not recommend this to a friendBrand response from GE Lighting Expert
Posted .Sorry to hear you were having issues getting your bridge connected to wifi! Our devices require a 2.4ghz wifi network to connect and use. These devices will not connect to 5g networks and if you have a mesh blended network then you will need to disable 5g momentarily to connect and then re-enable 5g. Feel free to reach out at 1-844-302-2943 if you need assistance with this. -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this LED lights. Convenient to use with wifi .
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .Thats great to hear Ariel! Thank you for your review! -Cync Support Team
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great lights
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! Easy to use!! Would definitely recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Smart Bulbs Are Great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The included hub is needed to use GE bulbs with Alexa.
I would recommend this to a friendBrand response from GE Lighting Expert
Posted .We appreciate you allowing us to be a part of your smart home venture. Thank you for your review! -Cync Support Team