Customer Ratings & Reviews
- Model:
- CX12DC9SPWM
- SKU:
- 6478330
to a friend
Need a longer duct
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we have 11-foot ceilings and the 12-inch duct cover extension did not reach our ceiling
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thanks for the review. We're sorry to hear that the extension was not able to meet your needs. We do hope that you shop our brand in the future, and please let us know if you have any additional feedback. All the best.- Kianna@Café
Coverup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality stuff! Very happy with it. Made my kitchen looked complete with this cover
I would recommend this to a friendCafe Duct Cover
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received the item and it was all bent out of shape
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there. Thank you for taking the time to leave a review – we truly hate to hear your duct cover was bent when you received it. We certainly wouldn’t expect that kind of damage, especially from a new product, and we apologize for any inconvenience caused. We appreciate your feedback, and will send notice of this concern to our team for review. We would advise contacting the dealer you purchased from to address this issue with damage. We hope this is resolved for you soon. We’re available here or over social media if you have any other concerns or questions, or need assistance addressing this issue; we’re happy to help any time. -Sarah@Café
