Customers are satisfied with the spacious interior and the efficiently positioned water dispenser. However, some customers have expressed dissatisfaction with the small freezer, finding it unsuitable for larger families or those who require more freezer space.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-39 of 39 reviews
Pros mentioned:
Good service
Rated 5 out of 5 stars
Refrigerator purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
With the help of the courteous and very professional Cayla Cervantes i had a great experience with the transaction. Thank you once again Cayla for the help and your politeness.
I would recommend this to a friend
Cons mentioned:
Small freezer
Rated 3 out of 5 stars
review on of cafe frig
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
disappointed in freezer space. thinking of eliminating ice space so I may fit more freezer items
No, I would not recommend this to a friend
Brand response from Cafe Appliances
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Thanks for sharing your thoughts. Your comments about the space are much appreciated as we are always eager to improve. Let us know if you have any additional feedback. All the best.- Kianna@Café
Rated 4 out of 5 stars
Did not fit the standard space
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Refrigerator was about a half inch taller than the space. Had to bring in a handyman to remove a shelf before it would fit, even though the previous model was not a problem in the same space.
Thanks for sharing your feedback. Make sure you download the SmartHQ app to take advantage of the smart benefits using your smart device. We're glad that you decided to become part of the Café family! -Don@CaféAppliances
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Wonderful fridge!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like this fridge a lot. Lots of room and lots of storage on both doors. Everyone should consider purchasing this fridge. You only live once!
Hi. We're so happy you like your French Door Counter-Depth Refrigerator! It's a pleasure having you in the Café family, and we're glad the storage space in this model is perfect for you and your loved ones. Thanks for sharing and have a wonderful day! -Sylvia@Cafe
Rated 3 out of 5 stars
Not worth the price
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Cool, sleek look, however the inside water dispenser would be better if it could disperse water by cup holding down button. It's also rather loud.
No, I would not recommend this to a friend
Brand response from Cafe Appliances
Posted .
The normal operation of your refrigerator will create some sounds or noises. We have a list on our site that you can view. If you feel that what you are hearing isn't normal, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737. This is a beautiful refrigerator with the added benefit of the internal water dispenser. It has a large easy-touch button-on-top design with a hold down activation that will prevent accidental engagement. Your feedback on the dispenser is appreciated and we will be sure to share this with our teams. We hope the more you use your refrigerator the more you will like it.
Rated 2 out of 5 stars
G E
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The temperature changes on its own the food gets frozen in the fridge and everything gets melted in the freezer. I set the temperature to 39 and it went down to 33 on its own and the freezer was on -3 it went up to 1
Hello - We are sorry to hear that you're having issues with the temperature in your refrigerator and freezer. This is not the experience we want for you, and we can understand how this situation would be frustrating for you. We do recommend calling our Consumer Service at 1-800-432-2737 (Monday – Friday: 8 a.m. – 9 p.m. ET. Saturday – Sunday: 8 a.m. – 6 p.m. ET). They will be able to assist you further. Kind regards. Julia@Cafe
Cons mentioned:
Delivery delay
Rated 3 out of 5 stars
???
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Can’t give a review yet since I’m still waiting for my delivery after having it changed 3 different times by Best Buy.
Hi there - We're thrilled to hear how happy you are with your new French door fridge! We appreciate you trusting the Café brand. Have a great day! -Don@Café
Rated 1 out of 5 stars
NOISY
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I regret this purchase! The refrigerator is extremely loud and the compressor never turns off. I had a technician come look at it - he added some washers and changed a control board but there was zero improvement. I can't stand the sound and I'm not that sensitive.
Thanks for letting us know what happened. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, and the complete model/serial numbers of your unit so we can further investigate. -Don@CafeAppliances
Rated 5 out of 5 stars
High quality refrig. great for 1-2 person home.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s very well made and looks great. Café is GE’s flagship company, their appliances are Kitchen Aid or better quality.
Hello- Thanks so much for taking the time to share your review. We appreciate your purchase and are so glad to hear you are enjoying the quality and the features. This model has a great feature called Turbo Cool that allows you to make adjustments that will properly maintain the refrigerator's interior temperature. This is best used when you have the doors opened for a while and you want to get the refrigerator colder faster. This model has two humidity-controlled drawers that is perfect for your vegetables and fresh fruits. We are so thrilled that you are enjoying the quality and features. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
Rated 4 out of 5 stars
Great refrigerator for two people.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is a really nice refrigerator. I wish I could have gotten a bigger one but my house would not allow it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Brand new and has terrible high pitched whine that I can't stand. I've tried rubber pads but it appears to be coming from the compressor. It's piercing and nothing seems to help. I must return it.
Hi- We first wanted to say how much we appreciate you taking the time to leave honest feedback on your new Café refrigerator. While we continually strive to meet every need of our consumers, we also understand there's always room for improvement. That said, we want to apologize for your inconvenience and frustration with the sound made by this refrigerator and truly hope we have the opportunity to restore your faith in our brand. All our best! Vikki@Café
Rated 5 out of 5 stars
Beautiful
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We are very satisfied with this product!...its different but very unique...in color and style...
I would recommend this to a friend
Brand response from Cafe Appliances
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Hi Cafe, we couldn't be happier to see how satisfied you are with your beautiful new refrigerator! Welcome to the Cafe family. - Guy@CAFE
Cons mentioned:
Expensive
Rated 5 out of 5 stars
Worth the money
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the product. Product cost too much not come with handles installed
Hey there - thanks for sharing your review. We’re so pleased to hear that you’re loving your new, gorgeous Café French-Door Refrigerator! Our apologies that the handles did not come pre-installed as you expected - we will surely forward this great feedback to our design and engineering teams. They are always looking for ways to improve our customer’s experience and they truly value your honest opinion. Thank you for being a part of our Café Family and please reach out anytime if there is anything we can assist with. Have a wonderful day! Lauren@Café
Rated 5 out of 5 stars
Cafe
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first refrigerator purchase at Best Buy. I met a patient and friendly salesperson who recommended a Cafe product according to my request. I am very grateful to him!