Customer Ratings & Reviews
- Model:
- CYE22UP2MS1
- SKU:
- 6341851
Rating by feature
- Quality
Rating 2.9 out of 5 stars
Customers are saying
Customers highly value the Keurig brewing system, appreciating the convenience of having hot water and coffee maker in their refrigerator.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer performance
Cafe 22.2 CU French door w. keurig B. S.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GE PROFILE PYE22PSKGSS SKU HH511967. This refrigerator from the beginning was Ylo más i is a problem. GE does not accept responsibility for seizing, motor noises water comes out of dispenser from time to time. ice has to be removed every week otherwise it sticks, vegetable section turns to ice. if one buys something from this category of refrigerator it is to have products and not have problems with cheap things. Geek team have treated are fulfilled with coming to repair but it is frustrating to have them every month. GE DID NOT HAVE A GOOD PRODUCT WITH THIS SKU AN MODEL. what bothers me the most is that Best buy does not attend to these problems and they do not help the buyer.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there, thank you for taking the time to reach out with this account of your experience with this refrigerator. We hate to hear of the multiple issues you have had with this refrigerator, and we are so sorry for the trouble this has caused for you. For the issues with the icemaker and vegetable sections freezing, we would advise making sure that the temperature controls have been set to the recommended temperatures. More information on this can be found on page 8 of the manual, linked here: https://files.bbystatic.com/KuvgoW2yVSfIQBavORNlcQ%3D%3D/fe5e9ffb-1df5-46cb-8fb3-e59231e5ce8a.pdf - If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this information helps you get to the bottom of these issues, and we look forward to assisting you in any ways that we can. -Elliot@Cafe
- Cons mentioned:Noise level
LOUD fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I both this fridge two weeks ago. The features are nice but the whole experience is ruined but how loud this fridge is. Over $3000 dollars for a fridge that continuously makes a high pitch sound when the compressor fan is on, which is almost always. I am so tired of the noise that I am planning to sell this fridge for half price just to get rid of it.
No, I would not recommend this to a friend - Cons mentioned:Noise level
Evaporator motor failed after three years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge for my condo at the beach. Hardly ever used. Has the Keurig feature which has been nice but the motor was always a little louder than normal and now only three years after my purchase, the evaporator motor failed. GE used to stand for quality. I guess that has long since been forgotten.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello BeachBoy, thank you for your review. We are sincerely sorry that your refrigerator's evaporator is not operating properly. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend you schedule service with us by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET or by visiting the "Schedule Service" link under the "Owner Support" tab on our website. -Chris@Cafe
