Customer Ratings & Reviews
- Model:
- CTS90DM2NS5
- SKU:
- 6479981
to a friend
State of the art wall oven.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice clean external finish, which is what we want in our remodelled kitchen. Matches the 5 in 1 microwave we had to buy direct from GE. In-oven camera is a very nice feature. Saves having to get up off the couch to check the cake has not burnt. Looks like we’re only a few upgrades away from complete robo-chefs. Haven’t tried the air fryer mode yet, but that’s another reason we bought it.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello there - thanks for taking the time to write such a detailed review. We’re honored that you chose our state of the art Café Smart Wall Oven in your remodeled kitchen and are so glad to hear you’ve almost reached the robo-chef level of technology in your home! The In-Oven Camera is also one of our favorite convenient features - as well as the Touchless Open. We’re confident this amazing oven will continue to impress for years to come. All the best! Lauren@Café
It broke in less than a year
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this oven in July 2022 from a store, and had it finally delivered in November that year. Yes, it took that long for this company to supply. In the middle of September 2023, during the first self cleaning cycle, the glass door shattered and broke inside the oven. I contacted their customer service and they put in a request to have the door replaced, but because they’re having supply issues, a part couldn’t be found. So they agreed to replace my unit with a new one of the same model. They tried to deliver the microwave, the wrong unit, so I had to reject that delivery, contact them again, send proof I hadn’t accepted because on their end it looked like they had done the job. It’s November 1 2023 and I’m still waiting for the new oven, which supposedly was going to be delivered today but they had to reschedule to an unknown future day because their truck had problems. ABSOLUTE NIGHTMARE. I will never EVER buy another Cafe or GE product as long as I live, and I’ll make sure I discourage anyone I can from purchasing from this company. I emailed to ask for a refund, but they can’t because I already agreed to a replacement and the order for one is floating in the system. I urge you all to stay away from these overpriced products, they’re absolutely not worth the hype and look.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there - We're incredibly disappointed to hear about your experience thus far. We can understand how all parts of this experience would be frustrating for you. We would like to gather some additional information from you about your situation. Please reach out to us on one of our social media platforms, like Facebook, via direct message. In your message, include your model number, a copy of this review, and any service confirmation numbers you have. We truly apologize for all the inconvenience you've experienced. We look forward to speaking with you further. Talk soon. Julia@Cafe
Awesome Oven
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven looks very elegant. My wife loved the oven. It has all the features we want. The precision cooking is awesome and it cooked perfect.
I would recommend this to a friendGood oven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use and in particular like the camera, since this is not located in our main kitchen area
I would recommend this to a friend
