Customers admire the 23.1 Cu. Ft. French Door Counter-Depth Smart Refrigerator's pleasing appearance, minimalistic design, appropriate size, and bright LED lighting. Many appreciate the freezer's capacity and the precision of the temperature controls. However, some customers have expressed concerns about the noise level of the ice maker, potential issues with the freezer's functionality, and the alignment of the French doors.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 136 reviews
Rated 4 out of 5 stars
Good basic refrigerator
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice refrigerator. Only issue is that water leaks from dispenser inside door. Freezer is small and things fall behind drawer easily, but overall a good product.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am obsessed with this fridge!! She, yes I call the fridge she, is so beautiful! You get high end design for low cost. I did notice the fridge is not very deep but it works out because you won’t lose groceries in the back and forget about them until they go bad. Highly recommend.
Thanks so much for rating this beautiful refrigerator. We know she definitely appreciate how much use you are getting out of her! We hope you'll enjoy your fridge for a very long time. Best wishes. Mike@Cafe
Rated 3 out of 5 stars
Great Fridge, Terrible Best Buy Support
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fridge itself is good, but it arrived with noticeable dents and scratches. Unfortunately, getting help from Best Buy was a nightmare. Endless calls, conflicting information, and unhelpful representatives. Easily one of the worst customer service experiences I’ve had.
We're thrilled to hear how much you're enjoying your beautiful fridge! Thanks for taking the time to share your wonderful feedback!
Pros mentioned:
Appearance
Rated 5 out of 5 stars
Love this fridge so far
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Recently purchased and works great. Comes with water dispenser in fridge and ice maker, despite what the specs say on BB site. Finish quality is high end.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge is everything I hoped it would be! It is a stunning addition to our kitchen. My only recommendation is to remember to order the Cafe white side panels if it is not fully built into cabinetry.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love this refrigerator, but can only give it 3 stars as it arrived with a freezer that keeps frosting up. We spoke with best buy and have gradually increased the freezer temp. This helped a little but we will need someone to come to the house
Hi - Thank you for taking the time to share your experience with our refrigerator. We appreciate your positive feedback and are delighted to hear that you love the appliance. However, we sincerely apologize for the inconvenience you've faced with the freezer frosting issue. We understand the frustration this has caused, and we want to assure you that your satisfaction is our top priority. We appreciate your patience in working with Best Buy to adjust the freezer temperature, even though the issue has only improved slightly. We strongly encourage you to take advantage of your one-year warranty with us by calling our GE Appliances Consumer Service at 1-800-432-2737. We look forward to helping you soon! -Kacie@GEAppliances
Pros mentioned:
Appearance
Rated 4 out of 5 stars
Fridge
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful! I love it, but inside the fridge could be more fancy, very simple for that price!
This reviewer received promo considerations or sweepstakes entry for writing a review.
It hasn’t been installed yet but it sure is a beauty. The Cafe line of appliances are stunning. Just what I wanted for my newly built studio apartment. I can see it from anywhere (not the bath room).
It’s the focal point and I couldn’t be happier.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All appliance seem to have a short life these days. My GE Profile appliance made it 20 years. So I thought I would give the Cafe a go. Bought the oven last year and the frig this year. Very stylish and functional. Pleased with the purchase.
We're thrilled, but not surprised, to hear you're enjoying your refrigerator. Our customizable model allows you to select any combination of premium finishes and hardware options to create a stunning look customized to your specific taste. We're confident you'll continue to enjoy having this wonderful model in your beautiful kitchen!
Pros mentioned:
Appearance
Rated 5 out of 5 stars
GE Cafe appliances
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love my new GE Cafe refrigerator. It is beautiful and fits right in with our kitchen remodel. I love all my GE Cafe appliances.
Hello - Thanks for taking the time to share your insight. It's great to hear that you love your new fridge! We truly value your trust and loyalty to the Café brand. Thank for being part of the Café family and we hope you have a great day! -Don@Café
Rated 4 out of 5 stars
good features
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the look and style of this refrigerator, and it has good features.
Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love the layout with the 3rd draw, French doors, and ease of use. Biggest complaint is the induction system ends up running almost all the time. Ice maker has been a little flaky as well.