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Customer Ratings & Reviews

Your price for this item is $3,689.99

Customer reviews

Rating 4 out of 5 stars with 181 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the hot water dispenser, spacious interior, design, counter depth, and storage space. They appreciate the convenience of the hot water dispenser, the amount of space the refrigerator provides, the attractive design, the counter depth that saves space, and the various storage options. However, some customers have concerns about the refrigerator being small, the build quality not matching the price, the noise it makes, and the high price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 181 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought all new Cafe appliances when remodeling our kitchen and wouldn't have had it any other way. This fridge works great and looks great. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge! It actually tells you how many ounces of water you're filling in your container. Who would've thought that would be useful?... But it is!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge! One minor drawback!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge so far (after two weeks). The only drawback is the time it takes to heat up the water and the limited amount of water that actually heats up. Nevertheless, we are very happy with the build quality as well as the unit’s quietness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Can’t say enough about the quality of this refrigerator. The space, lighting, everything is way better than the competition. Great service from Best Buy.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, we're so glad you like the refrigerator! Manufacturing quality appliances is one of our top priorities, and it's great to hear that this model could exceed your expectations. Thanks for sharing! -Sylvia@Cafe cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation of our new refrigerator was excellent. The model itself is everything we were promised.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hello- Thanks so much for your purchase! This is a beautiful refrigerator that has amazing features. The spacious interior allows you to easily organize your food. It includes 2 humidity controlled half-width drawers, 3 spill-proof shelves, 4 split adjustable shelves and more to provide ample space for storing items. Also, the LED lighting is excellent! If you have any questions, please let us know. We are here to help! Joyce@Cafe cafe_appliances

  • Pros mentioned:
    Hot water feature

    Rated 5 out of 5 stars

    Best i have owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    flawless. love the hot water. at least it is made in USA. easy to get serviced unlike my other Korean brands. this house now has all Café Appliances look and work great...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and Loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced. Very noisy…both the unit and the ice maker. Silly hot water feature. Less than effectively designed shelving and storage. The stainless finish is very difficult to keep clean. Due to supply shortages this was one of the few units available for immediate delivery. Hopefully this one will last longer than 3 years.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, we truly appreciate you taking the time to share your review and experience with this French-door refrigerator! We’re very sorry to hear that you’ve had trouble with noise, using the Hot Water Dispenser, maintaining the finish, and that you’re disappointed in the food storage options. Your feedback is very valuable to us and we’ve shared it with our design team for improvement. We recognize that this is a premium refrigerator, and it is very important to us that your experience using it reflects this value. We also know that it can take some time to get used to a new refrigerator’s features and design, and we’d love to offer you some guidance in using it to better serve your individual needs! Your Use and Care Manual is a great resource for learning more about your features and answering any questions you have. You can learn more about operating noise on page 40, using the Hot Water Dispenser on page 13, Care and Cleaning on page 22, and taking advantage of your adjustable shelves, drawers, and bins to maximize your food storage on pages 16-20. We’re grateful to have you in our Café Appliances family and sincerely hope that this information is helpful for you! -Eliza@Café cafe_appliances

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Aesthetically pleasing with great functionality!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're extremely pleased with this Frig. It's better looking and has more functionality than our previous unit (Bosch) with a more competitive price point.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive and lots of options for storage in the refrigerator. Love the shelf thst slides back to make room for tall items. I almost gave 4 stars because the ice maker is slow to churn out ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Nice but hot water takes a couple of minutes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator is working very nicely! The hot water takes a couple of minutes to get hot, though.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi - Thank you for having purchased this gorgeous Café refrigerator and for taking the time to share your experience with the unit. We're thrilled to hear the refrigerator is working well. The heating time for the hot water dispenser can vary depending on the inlet water temperature, the temperature selected, and other variables. You will typically get hot, filtered water in minutes. We welcome any additional questions or concerns and are glad you've joined our Café family. All our best! Vikki@Café cafe_appliances

  • Rated 5 out of 5 stars

    Cafe GE

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with our purchase, we had a Kitchen aid for the past 22 years and finally past away. We selected GE - Cafe with all the new technology and style and was in our price range.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new fridge. It matches the oven I purchased a few years ago. It has tons of space. Only disappointment is the price was higher than I expected.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Congratulations on the new Counter-Depth Refrigerator! We appreciate your loyalty to GE Appliances and we're glad to have you with us. This is a beautiful model, and we know it looks great in your kitchen. Storage can be pretty important when purchasing a new refrigerator, and we're so happy you have the space you need. Thanks for the review and have a nice day!
      -Sylvia@Cafe cafe_appliances

  • Rated 4 out of 5 stars

    Slow ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great fridge with great features, my only gripe is that it takes a reallylonh time to make ice, probably due to it's compact ice maker... once you run out of ice, you're looking at least 24 hrs. for another glass!

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi there, thanks for taking the time to share your review. We truly appreciate you choosing this beautiful French-Door refrigerator for your home and we’re very glad that you’ve been enjoying its helpful features! We’re sorry to hear that you’ve experienced some slow ice production and will be sure to share your valuable feedback with our design team. Your icemaker will make approximately 3.6 lbs of ice per day. Ice production is impacted by temperature control settings, door openings, and food load. Ensuring proper control settings and adding food in the freezer will keep the temperatures more stable and can help make the icemaker more efficient. We sincerely hope that these tips help to improve your experience! -Eliza@Café cafe_appliances

  • Rated 5 out of 5 stars

    GE better than LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE refrigerator is doing great so far. It is replacing an LG that failed after only 4 years and could not be repaired after a month. GE actually has factory service, while LG uses third party insurance and service companies. There was a small issue with the freezer door gasket and the GE technician had the part on his truck. So, very happy so far.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, we're glad you like this Counter-Depth Refrigerator and we're sorry about your previous model. We know how hard it is moving on from an appliance you've had for years, but we're glad this has proven to be an excellent replacement. Thanks for the feedback and have a wonderful day! -Sylvia@Cafe cafe_appliances

  • Rated 2 out of 5 stars

    Blue film for transport makes it look bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice cubes and crushed ice tend to make a mess when dispensing. Big issue with the amount of blue film that is practically impossible to peel off on almost all of the panels. Cafe microwave, range, and dishwasher didn’t have the same issue. Otherwise happy with size and operation, but I would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Thanks for sharing your feedback. We're happy to hear that you are mostly happy with your refrigerator. We do understand that you have some things that you would improve, and we will use your feedback to make things better. Let us know if we can assist with anything in the future.- Kianna@Café cafe_appliances

  • Pros mentioned:
    Hot water feature

    Rated 5 out of 5 stars

    Counter depth with external water dispenser

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is a counter-depth refrigerator with an external water dispenser. The hot water dispenser is nice too for making tea.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    refrigerator is exactly what we wanted. Looks great, easy to set up and works like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Cafe Refrigerator. It fits in beautifully and have no complaints. Delivery was quick and professional.

    I would recommend this to a friend
    • Brand response from Cafe Appliances
      Posted .

      Hi, Thanks for the review! We're glad you're enjoying this refrigerator and we'd like to welcome you to the Café family. It's always exciting to get a new appliance and we're pleased to hear this unit fits your kitchen perfectly. All the best!
      -Sylvia@Cafe cafe_appliances

  • Rated 5 out of 5 stars

    Cafe new and different

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the hot water for tea feature. And new design of lay out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about 1 month now. So far no issues with it and it has been great. Hopefully it will continue to perform well.

    I would recommend this to a friend
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