Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 3.2 out of 5 stars with 6 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-6 of 6 reviews
  • Rated 1 out of 5 stars

    Avoid this defective product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was excited about the features on this model not found anywhere else, I have returned mine for a full refund. First dishwasher to arrive was professionally installed only for the installers to turn it on and find the digital display glowing (power to it) rather than displaying. He said it was "water damage" and the THIRD ONE he's experienced like this. He said I'd be able to call Best Buy and they'd arrange an exchange for a brand new one. Yes, BB said they'd do that: in 5 weeks. Meanwhile they'd send Geek Squad to repair the broken one so I had something while waiting for the swap. The GS repair request was called in with all the details: GE model number and symptoms. But two weeks later 2 hours was wasted waiting for a GS member to arrive, read the model number and call in for a part, to be delivered and the repair scheduled for the following week. 6 days later, the date was pushed back since they didn't have the part. Then a week later it was pushed back again for another week. Then, another caller stated they found a replacement dishwasher for the brand new DW exchange. Another several hours wasted as this 2nd brand new out of the box DW also had the same water damage problem with the display. Enough! The delivery guys took away both dishwashers yesterday, and this morning I write this as I've been on hold with BB CS (25 minutes now, it seems) while they call different departments internally to process the refund. No arguments yet, but this is just the usual complete waste of time while dealing with BB. As I've shared my experience, others have questioned WHY I'd by a GE appliance, as I they've said my experience described with poor product is the norm. Couple this with Best Buy's Time Wasting Customer experience ( I was right: the agent, who is still calling around did confirm that we've been on the phone for an excess of 25 minutes,) and I can't see myself ever venturing near their appliance department again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great dishwasher! I love it. It cleans my dishes perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE Cafe

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GE Cafe line is the best! It all matches all the appliances in the kitchen! A real winner when it comes to high end kitchen appliances at beat but!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great dishwasher

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best dishwashers on the market. Best Buy price matched and delivered to my home at no cost.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Almost a month to deliver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used the dishwasher despite paying for it a month ago. Waiting for resolution to installation issues

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality !

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher digital board was burned four times .. and it always has problems! Thanks for the home warranty, who is always there to fix it!

    No, I would not recommend this to a friend
  • Customer reviews from geappliances.com

    User rating, 3.6 out of 5 stars with 154 reviews on geappliances.com.

    See all geappliances.com reviews
    geappliances.com
  • Customer reviews from cafeappliances.com

    User rating, 3 out of 5 stars with 4 reviews on cafeappliances.com.

    See all cafeappliances.com reviews
Sponsored