Customer Ratings & Reviews
- Model:
- CFE28TP2MS1
- |
- SKU:
- 6341854
Customer reviews
Rating 4 out of 5 stars with 50 reviews
(50 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality3.9
Rating 3.9 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 27.8 Cu. Ft. French Door Smart Refrigerator's spacious interior and ample storage capacity, finding it roomy and perfect for their needs. However, some users have reported issues with the ice maker, including inconsistent ice production and functionality problems. The water dispenser's cooling performance has also been a concern for a few customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking Fridge. The cavity is very spacious even with the ice and water maker. Ample room for all your goods for the chiller and the freezer.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
French door refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best refrigerator I have ever bought love it
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend Rated 1 out of 5 stars
Cafe GE refrigerator defects
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator purchased from Best Buy was dropped when it was delivered breaking a wheel. Upon exchange the second refrigerator had a botched paint job on one door and slightly on the other. A third one was delivered with same issue. I have been unsuccessful in getting ahold of a manager or anyone with authority to fix the problem and it’s been close to two months since I originally ordered.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .We understand the disappointment caused by this issue. To best address this concern, please contact Best Buy Customer Service or contact your local retail store
- Pros mentioned:Space
Rated 5 out of 5 stars
Great looking fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this fridge along with the other matching appliances as part of our kitchen remodel project. I absolutely hate stainless steel appliances, so the black slate gave me a sophisticated finish that I love. The fridge is much roomier than our last one and well lit. Freezer has plenty of space too and I appreciate the upper drawer. I don't agree with previous reviewer complaints about the instability of the freezer door/drawer construction. You can hear the motor when it kicks on, but it's not disruptive or overly loud and I don't have to turn up the TV because of it (Our last fridge sounded like a jet engine warming up...). We don't have the water line hooked up yet since we're not done with cabinets so can't speak to that as of yet. Overall a great purchase (outside of the price).
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 4 out of 5 stars
Wife Loves It
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this fridge for my new home. It's a pretty big fridge, and the notch on the water dispenser prevented it from going through the front door. Finally figured out the back door was wide enough, so delivery guys had to carry it through the backyard. Set it up was nice and fast. Plug didn't match, so had to run to the home improvement store to pick up a matching adapter. Finally got it all hooked up, and has been running better than expected. Only tiny con I have is that I can't dispense ice or water with the other door open. Otherwise, it's a really good fridge.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Future SmartHome In An Elegant Design Piece
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The GE premium brand Cafe line continues with this excellent entry. The fridge itself is very roomy, the lighting tasteful, with the WiFi features and small LCD providing an excellent balance of future smart-home functionality and elegant design piece. The only downside is it’s a door ice maker which are prone to failure. Aside from this, just bear in mind you are paying a premium for the aesthetic.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend Rated 4 out of 5 stars
A really nice refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge that can make hot water! There have been a few glitches that were repaired by GE under warranty. New out of the box, apparently the hot water dispenser had a bad temperature sensor. That part was replaced. Later the display malfunctioned. That was replaced. Both repairs were over 6 months ago and (fingers crossed), no issues since.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello. Thanks for your feedback. We're glad you are enjoying your refrigerator, and its hot water making capabilities. The inconvenience of having glitches and malfunctioning parts is understood, so we're glad to hear that you reached out to us and got things fixed. Although we do not anticipate that you will have any further issues, we are always here to help if any questions or concerns arise. All the best!-Kianna@Café
- Pros mentioned:Size
Rated 5 out of 5 stars
My magnet collection had to find a new home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. This wasn't my first choice but it was the only one available quickly. This is a large fridge so if you have the space go for it. Stainless finish has been easy to keep clean so far. Would have been great if i could have put my magnet collection on it.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Thank you for taking the time to leave us your review and appreciate you taking a chance and going with a Cafe refrigerator unit for your home! We think you will be impressed with all the space it provides and its sure to be a nice addition to your kitchen space for many years. Dianna@Cafe Appliances
- Pros mentioned:Design, Overall performanceCons mentioned:Ice maker
Rated 3 out of 5 stars
Good if you don't need Sabbath Mode
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks nice, and usually seems to run well. However, lately the Sabbath mode seems to be causing leaks, and stopping the freezer from keeping food frozen.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi - We hate to hear you are experiencing difficulties when setting this refrigerator to operate in the Sabbath mode. Using the Sabbath mode should not cause either of the issues mentioned. We encourage you to call 1-800-432-2737 to schedule an appointment to have your refrigerator checked by an authorized GE Appliances service technician. We are confident they can help. Kind regards - Vikki@GEA
- Pros mentioned:Design
Rated 5 out of 5 stars
Great Look and Features
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a huge interior capacity refrigerator with many unique features like hot water for coffee, tea, soup... on demand from the door. The lighting is excellent and all available space is utilized inside the refrigerator. It also connects to WiFi and has its own app that can control features from your phone.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Very spacious
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced my refrigerator that I had for 13 years. This thing is huge. Very nice looking finish inside and out. Only complaints so far are the fingerprints on the doors.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker
Rated 4 out of 5 stars
It's okay so far.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first GE Cafe refrigerator was delivered about 2 weeks earlier but the ice maker did not work. So I received a replacement refrigerator. It is working well so far.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
No, I would not recommend this to a friend Rated 4 out of 5 stars
Nice fridge overall
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge overall. You have to open both main doors to access the bottom pull out drawer which can be a pain. Wish they still had the Keurig Version we originally ordered. Was discontinued without warning after ordering
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser, Customizable - Matte Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Coffee fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s being a really good fridge it’s fancy and looks clean as also big for storage food and vegetables
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Cafe french door fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Cafe fridge. Veggies and fruit stays fresh for several days, plus ir looks great.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great product great service!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this GE Cafe French door refrigerator model. Lots of space and happy with the perfect fit since we had to utilize the existing cabinet opening allowance. Sending a big thank you for the great service offered by Leslie at Pacific Sales. Also, we are very thankful for Best Buy's service as well (delivery and follow-up). We had a small issue re: the delivery of the unit, which was resolved immediately.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thanks for taking the time to share your review. We’re thrilled to learn that you’re pleased with your new French door fridge! Your positive feedback on the great space this unit offers will surely be passed along to our design team, as they truly value your honest opinions. Thanks for being apart of our Café family, and feel free to reach out anytime if we can be of assistance. Have a great day! - Don@Café
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Beautiful !! And works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it it’s so beautiful ! Works great !! Amazing room the hot water dispenser is a plus for an easy Hot tea Or hot cocoa or more !! I love all the great features !!
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item! Looks great and it has lots of space and the water measuring feature is amazing.
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi, Thanks for sharing and welcome to the GEA family! It's always exciting to get a new appliance and we're glad this one is accommodating your home well. It's a pleasure having your business and if there are any further questions or concerns let us know. Have a great day! -Sylvia@Cafe
Rated 4 out of 5 stars
Beautiful to look at
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love so far, only concern is that the water isn't always "cold" as it comes out. I will call and let them know in case it needs attention.
This review is from Café - 27.8 Cu. Ft. French Door Smart Refrigerator with Hot Water Dispenser with Adjustible Hot Water Dispenser - Matte White
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hi there, thanks for the review! Happy to hear that you like your fridge overall! In this case, we'd recommend taking a look at an article on out GEA website titled BOTTOM FREEZER AND FRENCH DOOR REFRIGERATOR WATER DISPENSER TEMPERATURES AND CAPACITY to see if it helps shed some light on the chilled water from your dispenser. If you have questions in the future, know that you're always free to ask. All the best. -Michael@Cafe
- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Nothing but garbage appliances. Don’t buy !!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy Café appliances. We spent almost 10k on all kitchen appliances for our renovation and they have been nothing but problems. First the dishwasher started leaking water all over my brand new cabinets and we had to have Best Buy swap it for another unit after like two months of waiting. Then, after only two moths, the fridge stop working and GE sent a tech to fix it only to tell us that we left the doors open too long. What a bunch of bologna. Needless to say he didn’t fix the problem and left us again with a non working fridge ably yo wait for another week for someone to come and look at it again. I don’t understand how a company like GE can sell such unreliable products. We spent a lot of money on this brand because we thought it was the best for the price point but we have learned that they are a bunch of garbage. I’m very upset and disappointed about the whole experience with the Café brand. Please don’t waste your money and save yourself a lot of headaches. Don’t buy Café appliances they are not with it.
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to contact us with your feedback. We are so sorry to hear you had such a bad experience with our products and understand your disappointment. We always strive to provide solutions for our customers and if we could get some additional information, we would like the opportunity to help resolve any concerns you may have. If you could please reach out to us via private message on social media, we would be happy to help! Let us know if you need anything else. Sincerely- Dianna@Cafe































