Customer Ratings & Reviews
- Model:
- C7CEBBS2RS3
- |
- SKU:
- 6474519
Customer reviews
Rating 4.2 out of 5 stars with 170 reviews
(170 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers highly value the Affetto Automatic Espresso Machine for its ability to consistently produce amazing espresso, its overall performance, and its ease of use. The smart features and appealing design are also appreciated, along with its compact size. However, some customers have noted concerns about the water tank capacity and the need for regular maintenance.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great espresso machine
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great espresso machine, fully automatic a little bulky but not too bad
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
I would recommend this to a friendRated 2 out of 5 stars
Steamer issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this machine replaced already for the steamer failing to foam properly, and the same problem is back again after just 2 months. I agree with the other great reviews when the machine works but after 2 months the steams magically stops producing a good foam for the latte. I've tried everything including descaling, running hot water through the steamer, etc, but nothing seems to return the steam wand to its original form. Make sure you purchase a warrantee with this thing if you choose to buy
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We appreciate you taking the time to leave us a review. We're sorry to hear that your unit has not been working properly after two years and understand your disappointment. We appreciate you bringing this to our attention so we may send this information to our engineers for changes or improvements on future builds. If you've got questions or any other concerns, you're free to reach out to us on social media with some more details and we'd be happy to review further. Sincerely- Dianna@Cafe
Rated 5 out of 5 stars
Great espresso machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a little loud but that's all I can say against it. I'm loving it so far.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friend- Pros mentioned:Design, Ease of use, Espresso quality
Rated 5 out of 5 stars
Like having your own designer coffee shop in house
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything about this maker says Quality! From first glance and appearance.. to the finished product and a magnificent cup of coffee! With the black finish and copper accents this is a welcomed addition to anyone's kitchen! This definitely isn't your grandpas Mr. Coffee pot. Giving you multiple options on how you want your cup made. With the one touch brew.. Whether you want Americana, Ristretto, Espresso, or just hot water, it's ready in about a minute and a half. The My Cup setting can also be set to one of many different recipes through the SmartHQ app. There's 5 levels of grind size from larger to even finest for what fits your specific taste. The bean holder is said to hold up to 6 ounces. It has a removable water reservoir that goes in and comes out with ease making cleaning a snap. The spout is adjustable for varying cup sizes and for the larger cups you can even remove the drip tray entirely. It looks good in any kitchen, It doesn't take up much counter space being barely over 6 inches in width so works well even in the smaller kitchens. With all of its features you can really get your cup exactly how you want thickness, and taste wise as well. And all the while looks great at the same time. I'd recommend this to others. But be mindful pricewise for a home brewing setup this is on the upper end of the price spectrum.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friendBrand response from Cafe Appliances
Posted .We are so pleased with your review of this Cafe appliance. Glad that you see the quality of this appliance. Bet it looks great in your kitchen or home. Nothing like a great cup of coffee each day. Make sure to try the many features it offers you. We will be glad to forward the feedback to our Cafe small appliance team. May you have many great cups of coffee in the future Holidays. Geoff@Cafe
Rated 5 out of 5 stars
Quick and Simple to use
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This espresso machine is easy to set up and perfect for making your favorite espresso drinks quickly
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Good day,
We appreciate you reviewing your espresso machine. It's amazing to hear how easy it is to use and we're glad it makes your drinks quickly! This is a great product to have in any home. Thanks for choosing Cafe! Mike@Cafe
- Pros mentioned:Design, Espresso quality, Size
Rated 4 out of 5 stars
Good coffee but app features need work
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third brand of an automatic espresso machine, so I think I have a pretty good baseline to draw comparisons from. The Café Affetto by GE is my first one that’s WiFi enabled, and of course, has an app to go with it. It is certainly capable of making a good espresso drink, but the app could have added much richer functionality than it does. PROs • Sleek and modern looking with nice brass colored accents. It’s a conversation starter. • Perhaps its best feature is that it has a small footprint and fits well for limited countertop space. • The coffee is excellent. I found the factory default to be watery. But once I set the grind level to deliver my preferred taste, the espresso drinks are wonderful. • This model has a steam wand, which I prefer versus machines that have their own milk container for frothing. The steam wand gives you more control, and because only water goes thru its tube, there’s less maintenance than the other type. • The box includes a metal pitcher for frothing and steaming milk. And it has measurements engraved on the inside – a nice touch. CONs • Customization through the app is limited to changing grind time and brew volume of the espresso and americano drinks, as well as the volume via the hot water button. You can also select what drink the MyCup button will deliver. But, you cannot control water temperature, power off timer and other useful features. A setting to adjust the idle time before shutting down would be especially useful if your routine is to wait a bit before your next cup. That would mean less waiting for the machine to start up again, and less wasting of the water that’s flushed in the on and off cycles. And because this is a smallish unit, less water wasted also means fewer times having to refill the water tank. • The machine can be tied to only one app account. So different people in the household can’t profile their own settings, which is a real miss in forcing us to use the app. I was hoping that at least the MyCup button would dispense different drinks per an individual’s profile. • Only works on 2.4 Ghz WiFi, no 5 GHz support. • A minor annoyance is when the machine is turned off, the power indicator stays flashing. This makes no sense, the light should simply be off. It’s very confusing the first time you encounter it. In almost any other device, a flashing light indicates activity or an error. • You cannot see the water level or the amount of beans remaining due to the enclosed design. That means there will be times when you start making a drink, only to run into a low water or beans error. It would be nice to see that before you start your drink, the water or beans need refilling. • The steam wand has no bulb or ring at the tip to let you know how deep it’s been inserted into the milk. So you can’t tell when the tip is about to break above the surface, making it difficult to judge the right foam consistency without spraying milk. OTHER • Using the steam wand heats up the entire machine, which will change the taste of the brew. If you’re making multiple drinks, use the steamer after all the drinks have been made first. • No auxiliary spout for pre-ground coffee. Other machines allow you to put pre-ground coffee in a separate compartment for when you want a cup of something different than the beans in the hopper. This is very useful, for example, if you want a cup of decaf late in the day, but the hopper is full of regular beans. This feature may have been a trade-off for the small footprint. If you’re short on counter space and want a decent espresso drink, this machine will do nicely. But given the price of machines like these, you should research features in detail.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friend - Pros mentioned:Design
Rated 2 out of 5 stars
cafe review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't have a lot of options to adjust the strength of coffee as well as the temperature, cute machine, just not for me
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thank you for taking the time to write a review about your lovely expresso machine. While we strive to meet the needs of all our consumers, we understand there's always room for improvement. Thank you for the valuable feedback that we'll gladly share with our product design team for review. Please reach out to us on social media if you need assistance in the future. Kind regards. – Don@Café
Rated 5 out of 5 stars
Amazing device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop thinking abojt it and get yourself one of these asap!
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
I would recommend this to a friend- Pros mentioned:Espresso quality
Rated 2 out of 5 stars
Does not descale
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes espresso and variations well but descaling process does not work
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to send us your review. We appreciate you being a valued Cafe customer. We hope we can help. In your use and care manual on page 16 It will have step by step how to descale your new automatic espresso machine. If you need a copy of your manual you can search it on the website using your model number. We hope this helps and your unit becomes a fast favorite in your kitchen space. If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@Cafe
Rated 5 out of 5 stars
Serving in Style
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t wait to use this at our Hope Dot Com Resource Center for the homeless
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friendRated 1 out of 5 stars
DO NOT BUY
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Automatic Espresso machine, I was so exiting to have this. Bought all kinds of coffee beans to try this. It worked nicely in the beginning. Then sometimes "Add Water" indicator is on even water tank is full, had to follow the App assistant tell you to ran hot water. This time did not work. Then I called GE customer service, took a video and pictures, sent those over. A week later no response. It's not a good experience when excitement turns into a nightmare.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Thank you for reaching out. Please make sure the water tank is all the way down. If the issue continues, it may be stuck in an airlock. Unplug the power cord for a minute then reconnect the power and try it again. If the issue persists, please call 1-800-430-1757 to discuss your situation.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Best Coffee Maker!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely one of the best ones out there! Is very easy to use and grinds it perfectly, exactly as I like it. Controls are easy and simple, and so is the cleaning aspect. My favorite way of having coffee, now, is this machine!
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to contact us with your review and being a valued Cafe customer! We are happy that you are enjoying your new Cafe espresso machine and that its fulfilling those caffeine needs! If there is anything we can help with in the future, please let us know. All the best Dianna@Café
Rated 2 out of 5 stars
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The power never turns off! Instead it blinks nonstop when I press the power bottom. Also the wast sensor doesn’t work 8 of 10 times and I constantly have used coffee all over. I like the coffee it makes, but the little troubles are very annoying! Was expecting more for the price I paid! It is very cute tho!
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello - Thanks for reaching out to us. If you're experiencing issues with your machine, please follow the steps found in the "Limited Warranty" section on pg. 22 of the Owner"s Manual for assistance. Take care. -Don@Café
Rated 5 out of 5 stars
Good Coffee.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Taste better and the value is better than my nesspresso.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Stylish and Simple
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! I was looking for a machine that could make coffee house drinks and was user friendly. This doesn’t disappoint. It’s also very stylish in my kitchen. Highly recommend.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Greetings,
Thanks so much for taking the time to review this incredible espresso machine! We're so happy to hear you love the quality drinks it creates. It definitely looks good in any kitchen it sits in. Thanks for your recommendation. Have a great day! Mike@Cafe
Rated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This machine works okay. I only wish there was regular coffee option. Also it is not fully automated machine.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hi,
We appreciate you sharing your thoughts with us. Our apologies to hear that it doesn't have all the features you desire. We're constantly taking feedback to improve our products. If you need anything, please be sure to let us know. Best wishes. Mike@Cafe
Rated 2 out of 5 stars
Weak for price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely weak shots even after tweaking. Went back to my Delonghi. For the price point, it doesnt feel premium in build quality. Furthermore, the app you have tp isenwas buggy on Android and wouldn't save the settings. It feels very beta.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte Black
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hey there, and thanks for letting us know of your experience with this model. We truly hate to hear you had issues with shots being too weak for your preference, as well as concerns over the build quality and trouble with the app. We know issues like those would be frustrating, and this isn’t the great ownership experience we want to provide for you. We strive to create quality appliances using durable materials, and your feedback will be sent to our Design team for review and future development; we value your insights. Information regarding WiFi Connect and the SmartHQ app is available on page 19 of the Use and Care manual, which can be viewed on our Café website by looking up the model number and going to the product page. We also have a Connected Home Support Line available at 1-800-220-6899, if you need to reach out for assistance. We hope that information is helpful – the manual also has instructions on using the appliance as well as troubleshooting tips. If you think you may need to take advantage of it, information regarding the limited manufacturer’s warranty is on page 22 of the manual. If you have any other concerns or questions, we are always happy to offer assistance. -Sarah@Café
- Pros mentioned:Espresso quality
Rated 5 out of 5 stars
Love it… whole family loves it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!!! However drinking more coffee than ever before :). Runs very smooth , coffee tastes great
I would recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- We understand! We cant get enough coffee from it either! We are glad though that you and your family are loving it so far and hope it continues to bring joy for many years. If there is anything else we can help you with please let us know. Sincerely- Dianna@Café
Rated 1 out of 5 stars
the water tank sensor is not working
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sent diffected machine, its gives error message that water tank is empty. I tried differnt ways to truble shoot it but no result
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello here - We are truly sorry to hear you received a unit that isn't working properly. We suggest contacting our Café Consumer Service line by calling at 1-800-432-2737 (Monday – Friday: 8 a.m. – 8 p.m. ET. Saturday – Sunday: Closed) for further assistance. We're confident they'll be able to assist you. We apologize for the inconvenience caused by this. Reach out if you have any questions, we're here to help. Julia@Cafe
Rated 2 out of 5 stars
Not What I expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took me wayyyyy to long to try and set up & connect to the app was disappointing to say the least. I returned the item because I could t even control certain things thru the app. It was Meh at best.
This review is from Café - Affetto Automatic Espresso Machine with 20 bars of pressure, Milk Frother, and Built-In Wi-Fi - Matte White
No, I would not recommend this to a friendBrand response from Cafe Appliances
Posted .Hello- Thank you for taking the time to send us your feedback. We are sorry to hear that the Cafe espresso machine ended up not working out for you. We always look for ways to improve so we appreciate you bringing the issues with the App to our attention. We will send this to our design teams so that they may look into it further. If there is anything else we may be able to help with in the future, please let us know. Sincerely- Dianna@Cafe
































