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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 99 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are pleased with the game quality, finding the gameplay smooth and the overall experience fun. Many appreciate the unique and well-received Mystery Box, highlighting its detail and contents. Positive feedback also surrounds the extensive content and value of the Collector's Edition. While some mention the price as a drawback, the overwhelmingly positive sentiment focuses on the game's enjoyable features and the impressive Collector's Edition.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 99 reviews
  • Pros mentioned:
    Game quality

    Rated 5 out of 5 stars

    This is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this on the initial release I had to order it. It is awesome. Great quality and I open it before every zombies came just to get my $200 worth out of it

    I would recommend this to a friend
  • Pros mentioned:
    Game quality

    Rated 5 out of 5 stars

    Really neat collectors edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this and was happy with the quality of the entire package. I however when opening it up discovered that the steel book holding the game was completely smashed on one side. I have been trying to get in contact with activision but their support seems swamped or offline. My only option with best buy is to return the entire package as these are sold out.

    I would recommend this to a friend
  • Pros mentioned:
    Game quality, Mystery box

    Rated 5 out of 5 stars

    Awesome collectors edition!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was shipped fast and arrived when it was supposed to. The mystery box is very detailed and creepy. The game itself is fantastic even without a single player campaign. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Game quality, Mystery box

    Rated 5 out of 5 stars

    Epic edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mystery box edition came with some really cool items and the mystery box itself is really awesome. The game was worth waiting for, it is really fun and havent had any issues like usually happens with cod on initial release

    I would recommend this to a friend
  • Pros mentioned:
    Game quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    My Son's 15th Bday present

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son's 15th Bday present and he is the envy of all of his friends. He really loves the game and all the stuff in the box. Little expensive but it was what he wanted for his bday and did not disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Collector's Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As someone who's been a huge fan of Call of Duty Zombies since World at War, this Collector's edition is everything I could ever want. The Mystery box itself is insanely detailed, and all the goodies inside are wonderful. The game itself is just as good, the Zombies story is more exciting than ever and Blackout is loads of fun. However if you're getting the game just for Blackout or Multiplayer and have no interest in Zombies, I'd recommend getting the deluxe or base versions of the game as almost all of the items included in this version are Zombies themed except for the popsocket and the patches.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Collectors edition with questionable collectibles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general contents are pretty nice, but I question the inclusion of a puzzle and a pop socket. Either way, pretty happy with this edition, even though it’s lacking compared to previous big editions. Helps that the included game is pretty fun, still stings that there isn’t a campaign.

    I would recommend this to a friend
  • Pros mentioned:
    Collector's edition, Season pass

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been waiting on this one for a long time enormous mystery box season pass included one of the few collector's edition that is worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mystery box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The collectible mystery box itself was awesome & very detailed. I would say that with all it came with the price was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Season pass

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your getting the game and season pass, plus the chest which is really well made, scared me when first turned it on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The zombies and blackout are the best. The multiplayer has awesome old school maps.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me, but maybe for you.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going in I preordered this when I saw the mystery box (which is pretty sweet) but forgot there is NO campaign here. My fault for forgetting, but I prefer single player experiences. If you have friends to play with a mic it might be fun because you can work together as a team. Playing with random people online made it frustrating for me. I love the collectors edition, but the game wasn’t for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the Black Ops Zombies fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For hardcore fans of the series, the black ops 4 mystery box edition delivers! Includes a ton of collectibles, the digital bonus content and black ops pass, cod points, steelbook, and physical copy of the game. Not to mention the mystery box with lights and sounds. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was so happy with this product. He said it's so much all in one box and was ecstatic to be getting it. It's worth every penny, we spent on it to see him smile. He thought it was to late to get the game. Lo and behold Best Buy came through for us last minute.

    I would recommend this to a friend
  • Pros mentioned:
    Collector's edition

    Rated 5 out of 5 stars

    Mystery Box Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like me you're great collector of all things Call of Duty and this is one that you don't want to miss like the refrigerator in The Collector and I have both of these and they are both really nice not to mention the price will probably double on them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box itself is smaller than I thought it was going to be but nonetheless is one of the collect collectible boxes I own!. Definitely will use this. The other items are fantastic as well and should also be commended. Buy this if you can :)

    I would recommend this to a friend
  • Pros mentioned:
    Game quality

    Rated 5 out of 5 stars

    Sooo...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This collectors edition was really cool but not as great as the 3rd games one... The game itself is fun! they took away single player for a MMO style game mode like fortnite... Zombies isn't bad either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big, heavy duty, mystery box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite collectors editions as of late. The box is high quality and high detail, and is much bigger than I expected. It comes with so many items that makes the $200 price tag very worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Game quality

    Rated 5 out of 5 stars

    Call of Duty: Black Ops 4 Mystery Box Edition-Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase of Call of Duty: Black Ops 4 Mystery Box Edition - Xbox One was a great one. I still play this game constantly and love the special item that came with the game.

    I would recommend this to a friend
  • Pros mentioned:
    Mystery box

    Rated 5 out of 5 stars

    Call of Duty Black Ops 4 Mystery Box

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a surprise when you open this box! The mystery box lights up and makes noises! The details of the skulls on it makes it look amazing! Everything that comes in this box will amaze you!

    I would recommend this to a friend
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