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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1123 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers enjoy the graphics, multiplayer modes, campaign, zombies, and story in Call of Duty: Black Ops Cold War. Many positive comments highlight the immersive experience provided by these features. However, some players expressed concerns about the limited number of maps available at launch and the presence of some bugs. A few also commented on the game's price point.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,123 reviews
  • Pros mentioned:
    Graphics, Zombies

    Rated 5 out of 5 stars

    Call of Duty...another one done right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little getting used to the changes from Modern Warfare, but this is a very solid entry in the CoD line. The zombies mode is a lot of fun. I originally played this on my Xbox One and then upgraded to the Series X when I could buy one. It was very good on the One, but the Series X version is amazing. The lighting and textures have so much more "pop". And the load speeds are downright amazing on the SSD.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer, Zombies

    Rated 5 out of 5 stars

    Black Ops is the best!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gameplay. Love the campaign and multiplayer. Warzone and Zombies are my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Multiplayer, Zombies

    Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing game a lot of fun with multiplayer and zombies and looks great on Xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Graphics

    Rated 5 out of 5 stars

    Call of duty black opps cold war

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is one of the best call of duty games i have played it has a great campaign and a great multi player game as well not t ok mention the gun reloads and graphics are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign

    Rated 5 out of 5 stars

    Great start for next gen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a huge Call of Duty fan and this was a nice game to get especially with the next gen consoles. I have yet to play multiplayer but the campaign was really good in my opinion. I won’t lie though the 150GB update is rather tedious so have a care with space when downloading this game but all in all I’m happy with the game and if you’re a COD fan you would be too.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    CODCW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a real good game, but is sometimes a bit buggy. The Zombie's mode is great because the Zombies put a lot of pressure on you in a way that is fun. There's a good variety of weapons, but sometimes I feel that there's less than there should be like the baseball bat that is very rare. The graphics are pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    BIG HIT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for our son. So far he loves it. Awesome game! Amazing graphics and runs smooth. He is playing on a Series X and so far, no bugs. Story picks up from the last Black ops. Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Bugs, Maps

    Rated 4 out of 5 stars

    Good Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it a lot more than Black Ops 4 which I returned after a week. Good follow up to Modern Warfare Great visual graphics but there are some minor glitches. Maps are good not great. Overall its worth the buy but not blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Zombies

    Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite Call of Duty campaign to date. Great graphics and great storyline. Hands down best Zombies then another COD game as well. Still partial to Warzone on the Latest Modern Warfare, so I haven’t dived into its multiplayer enough to review.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Graphics

    Rated 4 out of 5 stars

    Another COD game

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first Black Ops game I own and the image and gameplay quality is great. The campaign is a bit short but full of adventure and fun gameplay. At the end of the day its another COD game.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Zombies

    Rated 4 out of 5 stars

    Just another CoD game..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game campaign is great, but the multiplayer part kinda lacks to me. Zombies is fun. Game ran fine for the most part on my XSX, but did crash a couple times during play. Overall it's just "ok".

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Zombies

    Rated 4 out of 5 stars

    Decent game overall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Campaign is pretty fun, my only complaint is that it's short but good nonetheless. Multi-player gets ruined by skilled based match making. Zombies are pretty easy but fun with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Zombies

    Rated 4 out of 5 stars

    1 more CofD.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the story with this game. The zombies are a nice touch. PvP never changes. Still worth the price for story and Zombies.

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer, Zombies

    Rated 4 out of 5 stars

    Enjoyable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Story wash meh, multiplayer is good, enjoyable but feels like your typical call of duty. However, zombies in this one is AMAZING!!! They did a great job with that !

    I would recommend this to a friend
  • Pros mentioned:
    Multiplayer

    Rated 5 out of 5 stars

    A Nostalgic COD

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very interesting story with great use of Cold War and spy tactics. Compelling storyline and awesome multiplayer game play even though the download size is MASSIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Christmas gift, Graphics

    Rated 5 out of 5 stars

    Great Game

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game and great Christmas gift, lucky for me I was able to score a Xbox Series X console. They will enjoy playing this on their new system many times! Graphics are top notch!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics
    Cons mentioned:
    Bugs

    Rated 4 out of 5 stars

    Fun game but multiplayer issues exist

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game play is good however there are a lot of glitches on the Xbox Series X. I wish they would wait to release these games and work the bugs out before launch.

    I would recommend this to a friend
  • Pros mentioned:
    Campaign, Multiplayer

    Rated 5 out of 5 stars

    Fun game!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game to play with friends!! It also has a fun campaign!! It’s not much different than the other ones, but it’s good to keep up with the new and not be left behind!!!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    COD Fix Zombies please!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, story and playability! Only glitch is Zombies. Very glitchy for 2 players but it’s a known issue (I think) and hopefully it’ll be fixed in an update soon.

    I would recommend this to a friend
  • Pros mentioned:
    Zombies
    Cons mentioned:
    Bugs

    Rated 5 out of 5 stars

    Great new cod!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game so far. Minor bugs that they will fix before season 1 begins. I’m just excited for this new warzone coming along with season 1. Zombies is fun and campaign is great.

    I would recommend this to a friend
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