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Customer reviews

Rating 3.5 out of 5 stars with 36 reviews

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  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

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    Rating 3.7 out of 5 stars

61%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-36 of 36 reviews
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy. Period. Bought this and had it shipped, opened the box and had pieces missing. Called support from Best Buy and couldn’t get the missing part from the manufacturer, nor could I even find a support number. I have to now to drive an hour and a half back to Best Buy to hopefully return this piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed I wasted my time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me about 2 hours to assemble it and the end it didn’t even work . The heater worked but the led flames didn’t turn on . So disappointed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fireplace ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not good it's not 30 I have a small one bedroom apartment I have this item in my living room with the living room being small it does not heat like I thought it would it's price way too hard for the capability of it completely unsatisfied ready to send back to manufacturer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Loved our new TV stand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and myself loved this stand for our new TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stand was damaged in delivery. Impossible to get to my house. They rescheduled and brought me damaged items FIVE times. This process was over a month of me having to call best buy myself, wait on hold, and reschedule this delivery every week because they continued to be damaged tv stands. Not worth the hassle at all. Ended up cancelling the purchase as it a waste of my time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit of a hassle to put together but it Looks just as pictured.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Qulity

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. 2 only 2 months and it's all breaking apart.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointment for this Product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not get. I ordered this product, and it came damaged. I ordered it again and it never came.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NOT AVAILABLE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cancelled this order! It was never shipped from the supplier. I was never notified of this when no one showed up for delivery. After this happened I called as to why I didn't get it delivered, I went to the store and changed my order.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very well made

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, looks great in house, would deff buy again!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery of this item was canceled 3 times consecutively. The worst delivery system ever seen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love this fireplace

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and is way better than what we had before i am pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s not all that.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to put together and the look is ok.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice but an assembly NIGHTMARE!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok dor the price? Quality is good there are some issues with workmanship though some improvements can he made with assembly like better fitting joints etc! An assembly NIGHTMARE though!!! Took 2 people over 2 hour to assemble it!! A zillion pieces!!! Definitely not a piece that yoyr average person or single mom can handle!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Media room table

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent table for theater room. Very sturdy and nice color.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Making noise

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi guys ! Your fireplace is quiet or is noising like a clock??

    No, I would not recommend this to a friend