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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 452 reviews
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Wow! Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily added the app to my iPhone to get Day/Night notifications of people entering my house. Really could use two more! Good quality and can zoom in to video.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    It just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third canary. My first outdoor model. Just like the original canarys, it just works as is should. Setup was painless and easy. It works just as well as its indoor brethren.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Security Camera!!! But.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canary Flex great security camera wired or wireless but the app has issues and makes a great product look bad. Note, if issues get fixed on the functionality use of the product with the app & camera this can be a 4 star product.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very clear images.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very compact, but captures great pictures even in now light. It works so well that I have a total of 4 Flexs at different houses.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned, after realizing, theres no spot for a SD card and you have to pay to see the movies that that get recorded. Not for me

    No, I would not recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi Drazy,

      Thank you for trying out Canary—I’m sorry to hear that it did not work out for you. We appreciate you for sharing your feedback about the desire for an SD slot. While that is something we considered in designing the device, we discovered that a major benefit of storing video encrypted in the cloud (rather than locally on the device) is that it can’t be lost or fall into the wrong hands in the event that the device is ever stolen. Secure cloud storage also allows you to access and view your recorded video from anywhere. I also want to clarify that, unlike some other devices on the market, we do offer 24 hours of recorded video clips as a part of our free service option (with full motion recording and 30 days of storage available through an optional Membership plan). Thanks again for taking the time to comment. All the best to you. - Jon @ Canary CanaryCo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on sale and is so easy to set up. Even holds a charge. Had to figure out phone notifications. Like the better than older model and it’s magnetic too

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even when it's dark. I get notifications on my cell and iPad. Ivan watch in real time also. No regrets.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to have the first Canary and decided to get a new one. Find this updated Canary Flex and is easier to install, connect and use .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    nice camera...however

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it because it didn't work with my Kindle Fire HD. I chose it for it's compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and set up. now I can see what's happening at home anytime and the timeline recording is awesome.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Good beginner camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good camera for a baby room but it’s a little slow and the motion detector is off sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Spotty Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product works well with the Canary App, but not as good as the main canary base. Even with fast WIFI connection is slow or does not work

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 3 out of 5 stars

    okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchesed this for outdoor use. was and okay image quality but would not work when direct sunlight was in camera view.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good for monitoring kids

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it connects to base magnetically and has a long battery life. Good if you are needing a monitoring device that can easily move around the house

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad camera. Have one in front and back of the house.reasonable monthly charge. Battery live is good. Last more than a week before recharge and charges quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line home security cameras. The picture is crystal clear and all the different options on set up for camera modes is barnone the best out.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Excellent quality!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The talk feature is my favorite! Great clarity was very impressed and find it was reasonably priced as well.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi there!
      Thank you so much for your feedback. It gives us great joy to know that you are delighted with your Flex. Welcome to the Canary family.
      Best, Kayla CanaryCo

  • Rated 4 out of 5 stars

    Great versatile camera

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the versatility of this camera! It runs on battery or you can keep it wired. Great versatility to just pick it up and put it wherever you want!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Needs updating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work well on self contained Battery needs to be plugged in. I do like the 12 or 24 hour video save.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several canary cameras and they all work great. The flex works great. I like the magnetic base so you can position the camera anywhere you want. I do wish the field of view was a little larger but it still picks most everything up. O like the mask feature to ignore movement in certain zones. I recommend this camera and the other Canary cameras. I do pay for the subscription service.

    I would recommend this to a friend