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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 452 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great cameras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great security cameras, the app is easy to use and the cameras are very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is easy to use and provides excellent quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up and use. The notifications are efficient.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hello,
      Thank you for your feedback and 5-star review. We enjoy hearing that you enjoy your Canary Flex.
      -Kayla CanaryCo

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    New speakers for 5 year old pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tall and black to match computer unlike the short tan ones we had. Better sound system now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple camera for added security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a camera that I can view on my mobile device along with notifications. I looked into getting a professional system installed and just didn’t want to spend $1,500. So I looked into the simple solution this camera. It works and yes folks are giving it bad reviews for having to pay for extra service. This still beats paying $1,500 plus. If your looking for simple added security this is it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this place on carport snd its super clear and the volume is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera. I bought 2 and they were easy to easy and hook up to WiFi.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice security cam but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this security webcam for my sister's apartment. Yes it is wireless and can be used outdoors. It's a great camera. Yes it records video but if you want to watch more than 10 second clips, Canary wants you to pay them a monthly fee. If you don't mind that then this will work for you otherwise look for non subscription cameras.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome. Highly recommend. I use outside and gets super clear pictures

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Ok purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is fine but does not hold charge nearly Long enough

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Simple to set-up, simple to use. Love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Canary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have done better getting something else. Costs to join and get more from the Canary.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not user friendly and to make it worse they have a nonexistent customer service. I wanted to change the wifi I had set it up to and no one was able to help me. You have to email customer service and they resond days later asking if you are still having the issue. Product has good video quality but is not user friendly at all. And you have to pay to keep footage. Would have never brought this camera if I knew O had to pay monthly to review video footage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It’s great does what I want it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does exactly what I want with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice wide angle view. Clear view at night. I love that you can set it up on the app to alert you when people or motion is detected. This is my second one purchased. I am putting this on in the garage. I have the Canary view and I think the garage is too hot for the view so I bought this one. This one is an indoor/outdoor camera.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent choice for exterior security needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose this model because of the indoor / outdoor options to go with indoor View model I already use.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love it, this is my second one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love this camera to monitor my dogs. Best camera ever

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi there!
      We are delighted to hear that you love your Canary cameras! We appreciate you being a dedicated customer! Thank you for the 5-star review and positive feedback.
      Thank you for being part of the Canary family.
      Best, Kayla CanaryCo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Mine is outside. Notifies me of any movement. Great security camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these camera good pictures and sound. Easy to setup

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dont use battery mode

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera works great when its plugged in. If you unplug it and use battery mode it stays in "battery save mode" until something moves in front of it. By the time it senses movement, turns on and starts recording......you'll be lucky to catch the back of the perp's head as they are leaving your house with all your belongings!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Battery life, Connectivity, Motion detection

    Rated 2 out of 5 stars

    Resulted more expensive than I thought

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 security camera systems at home: 1 Arlo Pro and 1 Canary Flex.   Arlo Pro gives you 7 days of cloud, alarm, the option of setting the camera on a customized schedule, downloading its application for PC, 2-way talking mic/spkr, downloading the videos for FREE. Canary Flex gives only 24 hours of cloud and you have to pay 10 dollars/month for having access to all the features. BIG SCAM!! Arlo Pro camera gives far much better quality picture than Canary Flex even though they both are 720p, the first one is brighter, more vivid colors.  In the darkness the first one gives you an amazing view while the second one is undistinguishable dark.  Arlo Pro camera picks the slightest sound, you can hear clearly through the camera people talking up to 12'.  Arlo Pro camera system has gone off-line just once in a month while Canary Flex has being going off line at least a couple of times a day.  Since both cameras are wireless they both lard (they're supposed to) but Canary Flex much more.  Arlo Pro sent you a notification immediately as soon as motion was detected. Canary Flex sends you a notification 1-2 minutes after motion was detected. Arlo Pro camera can be turned on while it's battery is being charged and it takes 2 hours for getting fully charged. Canary Flex camera has to be off and it takes at least 7 hours to get fully charged. Arlo Pro camera shows you the exact % of the battery life left, the exact % of the battery reached when it's getting charged and it also has a blue light that indicates you when it's been fully charged. Canary Flex doesn't, it just shows you an icon of full battery, half, or dead. The only good thing I find about Canary Flex over Arlo Pro is that its lens gives you a bigger panoramic view than Arlo's (but not better quality). Initially Canary Flex seemed cheaper than Arlo Pro but at the end it resulted more expensive because of the monthly charge. If you wanna have access to all the camera features you have to pay. I'm still on trial period with Canary Flex camera so I'm definitely gonna return it. 

    No, I would not recommend this to a friend