Customer Ratings & Reviews
- Model:
- CAN600USBK
- SKU:
- 5613831
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.
This summary was generated by AI based on customer reviews.
This camera is NO GOOD!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Canary camera is NO GOOD! The device will not stay connected to the internet; always indicates "device offline". I initially thought it may have been positioned too far away from wi-fi base, but it doesn't work when sitting 1 foot away. I am confident the internet connection is not the problem because all of my Ring cameras and other devices work just fine, using the same connection.
No, I would not recommend this to a friendBrand response from Canary
Posted .We are sorry to hear that your Canary Flex is not working the way it should. We would love to help figure out what exactly is causing this error. Please reach out to us ([email protected]) so we can fix this issue and have your camera up and running properly.
Kind regards,
Kayla
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Totally recommend. I love this one that it can rotate. The Quality is well built.
I would recommend this to a friendLoved it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera and it worked very very well. Highly recommend this.
I would recommend this to a friendVery good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This camara is exactly what I need thanks so much for everything again
I would recommend this to a friendAwesome, solid product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy app, easy install, lots of info. Love it. Battery lasts weeks.
I would recommend this to a friendSafe and secure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our family feels a lot more safe with the Canary, bought another unit for my daughter.
I would recommend this to a friendok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is a large lag time when selecting live presentation
I would recommend this to a friendBrand response from Canary
Posted .Hi Gary - thanks for the feedback. Hang with us - we are working on a fix to improve that experience in the coming months.
Excellent outdoor camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This new Canary camera is terrific and work great along side my other indoor cameras.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera and app work great. It works as advertised. No sneaking out of the house.
I would recommend this to a friendGreat Camera!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product!It`s great for keeping an eye on things!
I would recommend this to a friendCanary Camera Great For Anywhere.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great in or out of the house. HD viewing and reasonable yearly subscription.
I would recommend this to a friendDon't buy it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This system is difficult to set up. I even bought another router to make it easier. Canary's support system is during regular business hours so I was unable to talk to a live person. Their set up website made it seem like I had to buy a subscription to make it work and then later I found out it could be free! The best thing I can say is that Best Buy stands behind their customers and helped me find a better product. Canary did refund my subscription since I was unable to make it work.
No, I would not recommend this to a friendVery good Video Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality but a little slow to wake up when you want to watch live.
I would recommend this to a friendGreat product will recommend to family and friends
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product will recommend to family and friends
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works great. I purchased two of them. Very easy to set up.
I would recommend this to a friendWonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good for what I am wanting it to do I’m using it for indoors
I would recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install and clear pictures! Perfect for outdoor!
I would recommend this to a friendBrand response from Canary
Posted .Hi there,
We are happy to hear you are pleased with your Canary Flex.
Thank you for being part of the Canary family.
-Kayla
- Cons mentioned:Battery life
Poor product
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea but Very hard to recharge the battery. You have to follow colored prompts and takes hours to complete. Wouldn’t re-charge after 10 months.
No, I would not recommend this to a friend Good security with phone notification
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good security camera notification sent to phone
I would recommend this to a friendPresent for Dad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great new tech toy to give to Dad as a Christmas present!
I would recommend this to a friend