Customer Ratings & Reviews
- Model:
- CAN600USBK
- SKU:
- 5613831
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.
This summary was generated by AI based on customer reviews.
Needed back-up camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the first camera and decided to get one for outside.
I would recommend this to a friendNice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very cool cam ....................................
I would recommend this to a friend- Cons mentioned:Price
Not 1080p like advertised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No where near 1080p like advertised on the box, definitely not worth it for the price I paid.
No, I would not recommend this to a friend Good camera but not all features work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this camera for home security. I liked the options it had. However the 2 way talk does not work yet and they charge a fortune for the service. So if you want to view recordings that are more than 24hrs old it will cost u a fortune
No, I would not recommend this to a friendGreat Battery!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition to the rest of my camera system. Works well.
I would recommend this to a friendBest Item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely a great investment to have.. Very great item.
I would recommend this to a friendBrand response from Canary
Posted .Thanks mysticstrgzr - we're so glad to hear you're enjoying Canary Flex.
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Truly a good addition to my canary already in use..
I would recommend this to a friend- Cons mentioned:Battery life
Barely stays connected to WiFi
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Canaries are horrible products. Barely stay connected to WiFi nor do they last on battery use. Have to recharge every single day
No, I would not recommend this to a friend Great Canary
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this indoor/outdoor camera system. It is great!
I would recommend this to a friendWorks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third unit and they work seem less together
I would recommend this to a friend- Cons mentioned:Connectivity
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't capture motion in time, severely delayed capture, continuously offline, and technical support took weeks to respond. Bought a Nest camera and it works perfectly.
No, I would not recommend this to a friend Love it a lot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase I and very glad i bought it
I would recommend this to a friendToo pricey for features and no Night Vision
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera cost too much, especially when you have to also buy the special outside mount, it really does not work after dark and the Canary app is not very good.
No, I would not recommend this to a friendBrand response from Canary
Posted .Hello,
We are very sorry to hear that you had a negative experience with the Canary Flex. If you haven't done so already, please contact us at [email protected], so we can help fix this issue with the app and the night vision.
Best, Kayla
- Cons mentioned:Battery life
Canary flex
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 5 months, then would not charge. Went with the wireless Ring security camera. Had to pay another $19.99 for the second warranty?
No, I would not recommend this to a friend Monthly subscription needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Be warned, a monthly subscription is need to fully use this product. There are better options out there. I returned this product. Looks very nice coming out of the box tho.
No, I would not recommend this to a friendStop working after a month!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This security camera was the ideal little camera, when it was working. And no one knew it was a camera and that the nice thing about it that I love it .
No, I would not recommend this to a friendBrand response from Canary
Posted .Hi Tonie,
We apologize that your camera stopped working. We really would like to fix the issue. Please send us an email with the details ([email protected]). We want you to be happy with your purchase!
Best,
Kayla
Inconsistent Performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lost complete connectivity and when "fixed" , night vision no longer functions. Customer support is via email , good luck.
No, I would not recommend this to a friend- Cons mentioned:Battery life
easy to install
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i am disappointed on this camera. battery problem,in just 2 days need to charge the camera
No, I would not recommend this to a friend Not great range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well when we were in the house but the sound was muffled as soon as we left our home. We tried to place it in different locations to no avail.
No, I would not recommend this to a friendBrand response from Canary
Posted .Hey, that is quite strange! We haven't heard of any reports of this happening before. If you haven't already I'd recommend contacting our support team at [email protected] so we can help investigate what might be causing this issue.
Battery life issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! But, where I put it up high, charging was too time consuming. But, I did purchase the all in one canary also. Works great. Took flex back.
I would recommend this to a friend