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Customer Ratings & Reviews

Your price for this item is $189.99
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Customer reviews

Rating 3.9 out of 5 stars with 452 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 452 reviews
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Good quality video

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price I am happy with the quality of video that streams to my phone. Fairly easy to set up and subscription not required. Night vision is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a little bit of trouble getting it set up. But a lot of that was user error. The only thing I don't like about it and why only 4 stars, is in order to do two way talk you have to get a membership for $99 a year or $9.99 monthly. I couldn't even use the two way talk option before purchasing the membership to make sure it would work for me. I needed this to monitor a new dog we got. I like it. I just think that $200 for the Product then $99 for the membership to be able to use the product is a little over the top.

    I would recommend this to a friend
  • Cons mentioned:
    Motion detection

    Rated 3 out of 5 stars

    Love this for added security but unreliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love to be able to see what is happening when we are gone but I find it to be unreliable at times. I danced around the driveway (it was positioned outside) just to see the quality and it did not detect me at alI so I do random checks to verify if it recorded coming and going activities. I find that it does not detect activity way too frequently and therefore I do not have the confidence that it will be there for me if I ever really need it for the intended purpose of security.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    the security cammera was less quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to the fact that I did not get the ones I wanted, the result of the vendor's indication instead of the other, was very low quality. But I will take care of this next time in other Place.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 4 out of 5 stars

    Nice outdoor camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera appears to be good. The battery life and signal strength show up on the screen. Night vision could be a little better. I leave a light on where the camera faces..

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keeps falling off line

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera picture is very clear but falls offline repeatedly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 1 out of 5 stars

    Poor product, worse 15 day return policy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night vision seems no more than day vision camera with a light shining, 5' visibility maybe. By the time this problem has declared itself, you may like me be beyond the peckish 15 day full refund policy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great camera for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the capability of home monitoring. The picture quality is good and like its low profile. There is however a few second delay between an event happening and you actually receiving it live which may not be specific to this camera, but also without a subscription, video clips get cut short and sometimes are completely non existent. For instance, I’ve witnessed someone arrive to my home, but departure was never captured so no time stamp either.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Too easy to steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, this item is hard to attach to anything without a drill (not everyone has a drill) and once you do get it up, someone can easily steal it. It's only held up by a screw. Not everyone lives in a house. I live in an apartment and want something to catch people leaving their garbage on my property. Its not worth almost $200 either. I returned this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera to add to existing Canary system. Easy install just wish they would come up with solar powered unit that works with flex outdoors

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this camera and that it is wireless and can be charged. I am still trying to figure out the app with it. Sometimes it notifies me of activity when I am not home and sometimes it doesn't. The recording also appears to be delayed about 30 seconds so I usually only see the back of my kids as they walk out the door or once someone is already in the house rather than the person that comes to the door. I have not found a setting in the app and need to see if that is something that can be adjusted on my end.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use, great videos, no monthly fee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great videos, no monthly fee! Only issue would be its need to be fairly close to WiFi router.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great quality love the fact I can move it anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crystal clear camera, no cost after you purchase the item, just have to link it up with the App on your phone and have it within Wifi distance

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Camera

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good and clear vision and easy installation for this camera outside your house and inside

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Perfect security camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to use. Pretty smart camera. I use it indoors and it works exactly as intended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flex is not as good as "regular " canary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have two regular canary security cameras in two different states. Like the ability to see our homes when we are away. Temperature feature also alerted us when AC went out. Bought flex because it's weather proof. I don't think the picture with flex is as good as the regular canary but it is okay. I actually used the indoor version outside prior to buying flex but built a box to protect it. Thought the flex would solve that weather issue. I'd still buy it again but wished it had same clear picture as the indoor camera.

    I would recommend this to a friend
  • Pros mentioned:
    Clarity, Ease of use

    Rated 5 out of 5 stars

    Great Camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, moves easily and great clarity. Nice sleek design.

    I would recommend this to a friend
    • Brand response from Canary
      Posted .

      Hi Christa,
      Thank you for being part of the Canary family! We enjoy hearing you like your Canary Flex and it's design. Thank you for your five star review and positive feedback. CanaryCo

  • Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 6th Canary as I keep adding to enhance the security of my home and office. The system has already prevented an incident with its smart alerts. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this amazing camera I can see what’s going on around my house , the best secure sistem

    I would recommend this to a friend
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