Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 452 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 452 reviews
  • Rated 3 out of 5 stars

    Great camera, but didn't work for me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera Recording was not enough for me. It usually recording little bit only and positioning option did not work for the view I needed

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this camera. Easy set up, and the picture is so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Images are broad and clear. Camera is easy to use plus access through app is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Love the Canary products.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now have multiple (3) Canary cameras covering my home property. They have been quite reliable, and I look forward to adding at least one more to cover another piece of the property outside. Works great indoors, however I have not tried to mount it outside yet. Nice clear picture, and perfect sound recordings have been made.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    canary flex indoor/outdoor wi fi security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the Canary security camera is working out great. I'm alerted when people come to my door, drop off packages, etc. It wasn't my first choice, but it's working out great. It was super easy to install and when you want to charge it, you remove the canary and charge with the included USB cable. It's a magnet device, so you can remove but it looks like it's mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing you can buy for safe of mind , if you go on vacation or have pets or babies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase for security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your unable to go with ADT and other services, investing on this canery Flex and the Canery is the best! Alerts you on your andriod or iphone. Great buy.

    I would recommend this to a friend
  • Cons mentioned:
    Night vision

    Rated 3 out of 5 stars

    Great during the day

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera and system is great for the daytime but not so much at night. It will not use night vision through the window. All you see is a repeated light flash. These are not made for outside in very cold states so we have to keep it inside the window. Doesn't work at all at night which is a disappointment.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Quality, albeit little pricey.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you find on sale. I think you will be very happy though. Quality is awesome, and operates as designed. Very good image quality. I have not tried taking the captured video to edit. I am hoping with the right software, I can zoom on images for more details. I only wish that the aforementioned software would be included for the price. However, still very worth the price in my opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for front of house. It works great. I did not purchase the additional service because the camera provides what I need. Only thing is that I prefer to keep it on night mode because in that mode you have the option to select “person” to pick up people, otherwise the motion sensor picks up EVERYTHING and you end up with clips of the trees blowing or Critters at nighttime.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple easy camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty simple and easy setup tho like most you need some subscription. To get full benefits

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Wish the battery lasted a little longer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it overall, just needs a stronger battery. I would buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup and having no cords is a big plus. picture quality is great

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good security camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but would prefer if the battery was better. Takes longer to charge than I thought it would as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for beginners

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it to watch my puppies while I’m working. Love that I can speak to them through it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very crisp video

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and features are great. I ended up plugging in to outlet on inside to avoid having to recharge daily. Just drilled hole through wall and fish wire to outlet. Then caulked in hole around wire. And its water resistant. Have my wifi on a battery back up so even with power surge or outages I have security cameras still rolling.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Amazing camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing camera, I like the mobility. The sound quality is great! I do wish the power cord was longer!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Exceptional Camera for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased several cameras over the last 2 years, for Security & checking on our dogs when not at home. The quality of the image is great & cameras are easy to use. The cameras are not perfect. Sometimes there is MISSED or Delayed recording, but in general the cameras are reliable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Say cheese

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but it’s missing the ability to secure it outside with out the worry of getting stolen.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great zproduct

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing up to 19 dats on a single charge. The images are crystal clear and the remote viewing is a great function ( fee required ) I also own the indoor cameras and they also fantastic. I tried the Nest cameras and their functonality was not as good as the Canary products.

    I would recommend this to a friend