Customer Ratings & Reviews
- Model:
- CAN600USBK
- |
- SKU:
- 5613831
Customer reviews
Rating 3.9 out of 5 stars with 452 reviews
(452 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers express satisfaction with the camera's quality, ease of use, and straightforward setup process. Many appreciate its compact size and clear picture. However, some users report issues with battery life, motion detection reliability, and night vision performance, along with occasional connectivity problems. A few also felt the price was too high for the features offered.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Comes in handy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It help me keep an eye on my home when away, also a good pet monitor.
I would recommend this to a friendRated 5 out of 5 stars
Indoor Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Indoor camera that runs on battery built in. Charges fast last long.
This review is from Canary - Flex Indoor/Outdoor HD Wi-Fi Wire-Free Security Camera - White
I would recommend this to a friendRated 4 out of 5 stars
Pretty good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to monitor my front porch. VERY EASY to install, hook up and connect to the app. Great picture and covers the area I need it to. The only slight con is that it has a slight delay in "live" video. The ability to talk to people through the built in speaker is still not available.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 3 out of 5 stars
Not for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is detachable from the base. This is not ideal for outdoor applications. Perfect indoor cam! Also, battery life was not as advertised.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Excellent add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, clear image. Great addition to the traditional canary camera. Sometimes my wifi is a little slow to connect but it is very sharp once it does. The only restriction is getting near a power source for constant video.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Excellent!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this more expensive canary camera it is well worth the additional money upgrades for its flexibility and range. I really like the Canary system towards ease-of-use and dependability.
I would recommend this to a friend Rated 4 out of 5 stars
Great monitoring device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery is long lasting. If used exterior, would recommend mounting in high, out of reach location because it would be prone to getting stolen or knocked off its mounting base since it is only connected to the mounting base by a strong magnet.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very happy with this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this purchase. It works as expected and it as described. For what I use it for surveillance of the front door it runs on battery for at-least a week. Easy to set up and sync with my smart phone.
I would recommend this to a friendBrand response from Canary
Posted .Thanks for your feedback, Lisa. Glad we can help keep an eye on that front door.
- Cons mentioned:Motion detection
Rated 2 out of 5 stars
Overpriced and leaves much to be desired
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this after items were stolen from my car twice in a two week period - the feature that captures motion and starts recording wasn't quick enough to actually capture a person or car moving into the field of view. Picture quality was much lower than expected for price as well. Ended up returning this and going with Arlo pro 2 which was about a hundred dollars more than this model but included a second camera and the software is far superior.
No, I would not recommend this to a friendBrand response from Canary
Posted .Hello,
We are truly sorry to hear that you were not satisfied with your Canary Flex. We hope you give us another chance in the future. We appreciate your feedback on what you think it lacked. If you ever need customer support with a product, please contact [email protected] for a quick reply.
Best,
Kayla
Rated 1 out of 5 stars
10 sec clip instead of full video
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most recent change on the free membership is really ridiculous. User can only review a 10 seconds footage instead of full video, thus you will see something little too late. For example, the footage showed an intruder is already inside your house, instead of when they open the door or try to enter the house.
No, I would not recommend this to a friendRated 4 out of 5 stars
one of the Best camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best cameras out there. You don't need to have a membership. You get alerts each time of movement happen at home. Price is not bad but it could be better that will be early for all items...
I would recommend this to a friendRated 4 out of 5 stars
Great add on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was already a Canary person and when we purchased our new home in another state the Canary Flex was the first camera that came to mind to use. We were so impressed with the quality pictures coming through as well as the notifications we were getting.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 3 out of 5 stars
Great product monthly charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product. Easy to set up but you need to purchase monthly subscription to get the most out of it.
I would recommend this to a friend Rated 4 out of 5 stars
Good camera but connectivity issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The system works fine for what it is but would like love updates when someone activate the motion sensor and better access to WiFi extender for this camera in particular
I would recommend this to a friend- Cons mentioned:Motion detection
Rated 3 out of 5 stars
Good for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live feed is great, but it misses a lot of movement in away mode. I had a lot of deliveries over the Holidays that weren't detected by the camera.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having a hard time to get it to record video even with the $99 membership it’s not 100% functions the way of like. But as an easy way to monitor the house without having to see who’s ringing he doorbell it does it’s job.
I would recommend this to a friend- Pros mentioned:Camera quality
Rated 3 out of 5 stars
Drowning out my WiFi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since installing these cameras we have noticed that our WiFi has been significantly lagging. Very unfortunate as they are amazing besides that deal breaker...
No, I would not recommend this to a friend Rated 4 out of 5 stars
Good home security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Canary Flex is a good affordable security that you can use to monitor your home however you must have a strong wifi connection or the camera will miss or skip over activity.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
They work, sometimes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These cameras constantly go “offline” and/or “low battery” warnings. The app is okay at best. Battery life states up to 9mo, plan on more like 3 days at best. Now, I have 400mbs internet on new eero mesh networks, I am pretty tech savvy and have tweaked the app to try and get best results, and if I am having this many issues, I can’t imagine the everyday consumer having a good experience with these cameras.
No, I would not recommend this to a friend - Cons mentioned:Battery life, Connectivity
Rated 2 out of 5 stars
Won't fully charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately it struggles with connectivity and will now not hold a charge or charge fully for remote use.
No, I would not recommend this to a friendBrand response from Canary
Posted .Thanks for your feedback cozytoo. Please feel free to shoot us a note at [email protected] and we would be happy to look into your battery charging issue.












