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Customer Ratings & Reviews

Your price for this item is $3,899.00
The comparable value price is $4,399.00

Customer reviews

Rating 4.7 out of 5 stars with 52 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers highly value the EOS R5 Mark II 8K Video Mirrorless Camera, particularly its image quality and significantly improved autofocus technology. Users also appreciate the camera's build quality and ergonomic design, finding it easy to use. Overall, the camera seems to be well-received for its key features. There were no cons mentioned in the provided data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-52 of 52 reviews
  • Pros mentioned:
    Ergonomics

    Rated 4 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good camara greatest ergonomic desing easy to use..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon r5mk2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera! Upgrade from my 5dmk4 . Definitely recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech store!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to Best Buy, I was able to get my camera fast and convenient. That’s why they’re my go to for all electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Autofocus

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera, very fast, must buy this camera as soon as it is available again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon R5 Mii

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is exceptionally good. It is beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love , its very good store and I love me microndas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon r5 mark ii

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera! One of the best cameras that canon released

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera I have yet to own. Poor focus feature is great. Focusing is extremely fast. And file size is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 1 out of 5 stars

    Don’t buy Canon products from BestBuy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this camera from BestBuy reason is I saw on Canon website BestBuy is authorized seller. I got this camera and 2 lens around like spent 10k, even my scheduled pickup date delayed, I had a flight and I couldn’t pick up my order, whenever I called customer service I was talking people from overseas, they don’t even know anything about bestbuy and products and they didn’t transfer me to supervisor. i was just trying to track my item they didn’t share the location of my items. After I picked up my items I went again to BestBuy store to get information about warranty, they said they can’t help, the geek squad member didn’t even looked my face. They could answer my questions easily, I didn’t ask any complicated or tough questions. I chose BestBuy because I thought I can find an answer whenever I need but I had disgusting experience, I don’t recommend anybody to buy through BestBuy, better to get from Canon website, at least you will have better customer service and answers. The camera is amazing but I couldn’t enjoy it after this experience.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy this from Bestbuy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera two weeks ago from Bestbuy. Took a long time to receive it and when I did the box came without the batteries charger and the battery. The next day I called bestbuy to have a replacement made and they sent me a QR code to send it back and I did within minutes since the agent assured me they would be sending the replacement out within 48hrs of receiving the returned camera. It’s been two weeks since then, no email saying they had received it and they would be replacing it. Instead I got an email recently saying they refunded and took $700 from me for a restocking fee!!!! This must be a joke! I have spent more than $170k thousand dollars on Bestbuy the last twenty years! I will never buy anything from them again. Hopefully you see my review and buy this camera elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So far not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is the worst ato-focus i have ever used. The video specs look good on paper but its honestly terrible. Currently in the prosses of seeing if its a bad unit with the support team.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Image quality

    Rated 5 out of 5 stars

    the beast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 2 cameras for me sony a7r5 and canon r5 mark 2 take best desicion i get canon r5 mk2 amazing camera 100/100

    I would recommend this to a friend
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