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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 90 reviews

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    Rating 4.5 out of 5 stars

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    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 90 reviews
  • Rated 5 out of 5 stars

    Great product and reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I decided to get Canon Tr7820 printer .Easy set up and the print quality is so great.I am using it for my home office and very happy with it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered the Canon wireless printer, copier and scanner this month. We use our laptop or phone to do any business and wanted to be able to print anywhere in the house. It came with color and black ink cartridges. I was really happy about that because it meant I could start using it immediately, instead of running back to the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy unless you have time to wait.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst printer I have EVER owned. Purchased this just for a few packing slip prints a month for a small business. This thing EAT’S INK and constantly cycles its self. We are continually waiting for this thing to start up even after adjusting settings. Takes sooo much time to think and print. So here is the end result of my ever owning one of these again. NEVER AGAIN

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Creaky and Slow to Start, Guzzles Ink, Ugly Prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to set up. I opted for a wired connection bc I've had connection issues with previous printers and wanted to avoid any issues. Once I realized how quickly this printer burned through ink, I looked to buy a refill. Color ink was backordered at multiple retailers. I brought it online and registered for an ink subscription. That service immediately began to count my prints even though I was using my own ink and hadn't received anything from them. The printer makes so much noise as it prepares to print. It's creaky and loud. Even wired, it lags before it starts printing and just seems slow to get going. I can't get it to print a true black or deep brown image. I tried to print a coffee graphic and a very dark green was the best it could do for black coffee. I'm using matte paper and tried different settings. Greeting card worked better, but it still doesn't look correct. Seems more difficult than necessary. I do like the 2 trays and duplex printing. Alignment was easy bc the printer just ran the paper back through and handled it on its own. Refills being so costly and out of stock seems like a bad sign. I don't want to be forced to subscribe to ink, but this printer really burns through it and a subscription seems necessary. Overall, not happy with this purchase, but not sure there is a better alternative without jumping to a much higher price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great in terms of it does what I need it to do. My only problem is that in the beginning I had trouble connecting it to my MacBook. I was unable to print wirelessly, and the printer wouldn’t show up in my network. This is the first time I’ve had this problem with a wireless printer. Occasionally, it’ll happen where I have to turn off the printer several times so that it can show up but it’s very rare now. Otherwise it prints nicely.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well, should have a stronger wifi connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set it up. Detailed instructions from the time you plug it in. Prints, copies and scans fine. Good for home use. Not as fast as my prior Canon model. The only negative is that it doesn't have a very strong wifi connection. I had to move the printer closer to the router for it to work faster. My prior 11-year old model even had a stronger connection. Canon customer service was very helpful. For my limited purposes, it works fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Easy Setup and Works As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the printer for only a few weeks, and it's worked fine, no complaints at all. Setting up the printer was very easy, and, thank goodness, setting up the wifi was VERY easy. It took me 5-10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top quality printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was perfect for in home use. Very easy to set up. There are only two ink cartridges to deal with. You can print pictures on true quality paper that is so easy to use. It has the capacity to pair up your I phone and print from it also. Quality of printed material is top grade. All in all it is the easiest and most efficient printer I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Favorite PIXMA So Far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great family printer that has a lot of flexibility and prints faster than previous PIXMA printers I've owned. The provided ink cartridges go fast if you're doing bulk printing (we are teachers who print lots of classroom materials in my household). This can be remedied by getting the XL cartridges as replacements. I like that the printer has multiple paper trays, and the scanning functions are easy to use. Overall, a great printer that's a steal for its price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10 Year Canon User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the quality of the printing is excellent and the speed is much better than my older Canon. But, the operating sound is louder. And another ding would be the fact that I can not get the printer to default to the main tray. Everytime I print a Word document from Microsoft Office 365 I have to set the printer to main tray versus the rear tray. This may be an easy fix but I have not found it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Canon Rules!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! I have been struggling along for years with an Epson printer that has caused me nothing but heartache. In the first half hour of having this Canon printer, I fell in love. I am 80 years old and the set up was so easy. I had to look online for some questions, but most were answered on setup. The print quality is so much better than I have experiened for years. I have opted for one of the printer ink packages and hope it works out for me. I would enourage people not to buy Epson printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works beautifully. Easy to set up and operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, flawless setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just setup the printer this afternoon, and I have barely used it. However, the wifi setup process is the easiest that I have ever used. The ink cartridge loading is simple. The paper tray is easy to access. The test print pages look great for a printer in this price range. I have not tried the scanner, but if is anything like my experience so far, I will be very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good printer, especially for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love this printer. The quality of the printing is very good. The scan, print and copy are easy to use. I like that the paper tray is in front. And Canon customer service is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Love that you can use it different ways. Makes printing very easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great wish the display screen was a little bigger. No problem at all with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old Pixma MP-250. It lasted forever. Pixma has come a long way! Wireless all purpose printer/scanner the whole house can use. It was very easy to set up and the price at Best Buy was incredible. Plus great support as a Total Member. Careful though - mistakenly got the TR2070 at first, identical except no page feeder - but BB happily let me trade up no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Canon

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received from BB in two days, very quick. There are no cables involved, completely wireless. Easy to follow steps on the printer screen starting up initially. I’m not the quickest with computers but I was printing in a little over five minutes. Copying and scanning quick and easy. Great color and resolution. Have an iMAC and pro lap top.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New purchase, but working nice. Quick setup! Steady connection to Wi-Fi, quality prints and easy scans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, cheap printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A snap to install and use. Top-notch print quality. The only knock against it is that the ink cartridges don't last long even with moderate use, and they're not cheap.

    I would recommend this to a friend
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