Customer Ratings & Reviews

I’ve had two other Canon Pixma printers: the MX860 and MX922. These are both heavy, very substantial and sturdy printers. I purchased the TR8620 because I am away for an extended amount of time at a relative’s home and there are no working printers available. This printer will be brought home eventually and set up for my husband to use. I think he will like it because the flip control panel is illuminated. It has touchscreen controls for everything you want to do and with his poor eyesight this will be perfect. The paper tray is tucked under the flip touchscreen panel and it is not as easy to get to as with my prior models. The output extender is a little difficult to figure out and requires you gently pull the touchscreen panel up a bit to extend. The entire printer does not feel as sturdy as my older models. It has a top load automatic paper feeder as well as an additional paper cassette at the back for loading a different type or size of paper. That means it can handle copying and printing legal size paper. It can do Duplex -double sided- printing. The big reason I bought another Canon printer was I know how easy it is to change the cartridges and that there are separate cartridges for each color. And my other two Canons are still working well after many years. Something I did not realize was a feature of this printer which is FABULOUS is it can create its own LAN. The temporary home where I am has no internet and no WiFi but I can connect my iPhone and iPad wirelessly to this printer. I downloaded the Canon app for this connection because I, at least, could not connect except by using the app. That is not to say the app is mandatory - it just was for my limited knowledge. I would buy this printer again. I did not give five stars because of the lighter weight construction since that may indicate easier breaking of parts like the touchscreen or paper tray. In a month or so when I have more experience with this printer I may post additions to this review. I got it on sale for $199.

Its a great printer, it prints fast and the quality of the pictures is superb. It doesnt take up a lot of space and doesnt make a lot of sound, it even has a "quiet mode" which is new to me. My only complication with it, is that the piece with the printing screen has to be up in order to print. Not really a big issue or anything, I just forget to open it half the time haha

I bought this Canon Pixma TR8620 today to replace my Canon Pixma MX922. I am 61 and haven’t set things up very many times. This took me about 15 minutes from taking the tape off the top of the box (the hardest part) to printing and scanning. We’re talking all set up, my phone and desktop wirelessly. Scanning to my desktop, was much easier than my last one, because I could find what I scanned once it was on there, it actually showed where it was. This does everything my old printer did except it’s a little smaller and a little lighter, nice. I’m sorry, but if you can’t set this up maybe you don’t have a cell phone or internet! It comes with paper instructions that made me feel better, an app on my phone with videos (so easy) and a web site to set up my desktop, seriously if you can type in TR8620 you can set this up so fast! And if the paper is shooting on the floor pull the paper catcher out! I don’t understand some of these reviews, I’m glad I listened to the majority! Yes the new printers seem a little less solid, but they are lighter and smaller. Unless you are letting your small children play with your printer I don’t see any problem. I’m so happy this printer replacement was such a joy, I hate dealing with this stuff. Just buy it, you’ll love it! Especially because it will be working in no time.

This is our second Canon Printer and we're fans. Size is perfect for us, efficient, quick printer. We are very satisfied.

good printer overall. ilike how easy it was to use

this is more compact printer than what my parents have, it’s perfect for my small space I currently have on my condo, having things i’m looking for in one combination is prob what makes this printer a solid thing to have at home! Pros - first thing I tested on this was printing pictures, mainly for my girlfriend, tested it on photo paper, not a regular paper, the quality was great it turned out good, we will be using this a lot to frame most of the pic that we will be using for our condo - this printer comes with 4.3 LCD screen, it not very big, but it’s more than enough to be able to press things - when setting up the printer the screen would also show you images on how to install ink cartridges, so having these pictures helps - the printer also comes with SD memory slot , which what I used to test the photo printing, i’m glad they still haven’t given up on SD slot so was surprised - the copying portion of this device is more robust than I thought, I was just expecting a simple copy button, but you’ll have multiple options of what type of copying you would want - still impressive how much this printer can do and how the manage to find way to put all these features on a very small printer Cons - the bottom section to put paper inside the machine was kinda a pain, you’ll have to remove this small plastic cover to put the paper and just the process I wish it was easier - don’t expect to put much paper on this thing, this printer is small and if you print a lot you would prob need to keep refilling the paper bin i’m overall satisfied with this printer the size is perfect for a small office , have the ability to copy, scan, print, and printing pictures will be the main thing i’ll be using this printer. the build quality seems ok, but be careful folding some of the section of this printer because the plastic tray are tin

I purchased the Pixma TR8620 and the combo package of ink that was displayed together with the printer on the website. Be aware that this ink is NOT compatible with this printer. The TR8620 has a larger inkwell "PGBK 280" which is not included in the combo pack. Unfortunately, I do not do a lot of printing so by the time I needed to replace the ink it was beyond the allowable return period. I will be visiting the local store to try to resolve this issue.

Quality print jobs done quickly and it looks great in my home office.

So I may sound a little hypocritical in this so I want to add this at the very beginning of my review—I’ve never once had much of a positive outlook or positive experience with a Canon branded product. This will be however, an unbiased review on my experience and everything I’ve faced while using this product. Overview—First let's clear something from my headline out of the way. This is not a quiet product! When it operates this unit produces a high pitched whining sound that can be heard from the adjacent room with the door open. The sound is produced from the rollers grabbing the paper from the lower trey. The worst part is that this whining sound reminds me of older printers that have reached, or will be reaching end-of-life very soon. If this is infact normal, and my unit is not defective, then it’s mostly acceptable, as most purchasing a printer of this type would be using it for a small business/home office environment. I’m going with the assumption something isn’t normal here. First time setup is incredibly simple, unpack, load paper, pop cartridges, plug in, run 4-5 onscreen pages for wifi/setup and you are good to go. For desktop printing you download some Canon software and run a scan. Locating the product took about 1-2 min. If you wish to print from your phone there’s a Canon Print app which has practically the same process as for desktop and takes about the same amount of time. The only thing not covered or mentioned in the setup manual or anywhere on the packaging, possibly an online manual, is direct printing for when opting out of a traditional WiFi setup. However, it’s incredibly easy that adding it would possibly be a waste. Press (WiFi radio) button on-screen > Direct Connection > (new popup) Direct Conn Settings > Toggle > connect from phone settings with provided passcode. Same simplicity for printing from the top feeder. Just drop pages, make sure you're loaded with clean paper below and tap copy. It’ll beep when you place paper in the feeder trey letting you know it’s setup. There’s also a special trey in the back for photo prints and includes a cover for when not in use. Unfortunately, I had no photo paper to test this portion of the printer during my time of ownership so cannot speak of the quality. Evenso, I did print a photograph in color using the normal print trey and can say without photo paper I got some great prints. Photocopying anything is great. Top lid feels sturdy and well put together. The overall construction is on the higher end of the spectrum and feels really well put together. As far as features, this machine does it all. Print from desktop, mobile, cloud, fax, USB, SD Card, feed trey. Scan from desktop, mobile, feed trey. Scan to desktop, mobile, cloud. There’s a lot more integrations than I could even try. For instance, there’s a google classroom integration for what I assume will upload paperwork to classroom. There’s many more as well such as Google Drive, Google Photos, Microsoft OneDrive, Microsoft OneNote, Evernote, Box, Dropbox, Facebook/Messenger Integration, and many more. This is where Canons best efforts start to slip away. First, I attempted to print from a cloud picture in a throwaway Google account on Drive. It worked and it was extremely simple to link. The Canon touch display provides a link for you to visit on your phone and log in. Then it loads up your files on the touch display of the Canon. .pdf and .jpg is a recognizable format however, .txt, .png, .gif, or .heic were not. The official documentation mentions tif, and png among other are supported but I’d assume from SD Cards. About 2 days after attempting to print from Google Drive I tried it again. I’m welcomed by the lovely message of log in, AGAIN! This isn’t just Google Drive but also happens with Box, Dropbox, and OneDrive. On top of that Dropbox’s integration doesn’t give an auth link like the others. It provides an email/password field for you to type in on a less accurate touchscreen from the Canon. Evernote dies out mid integration with a red error screen. But to be totally honest and fair, this is presumably a limitation these providers provide on their end and fault does not totally fall on Canon. I can’t say for certain as I am not a developer but I will say it doesn’t really work all that well. I’ll use it without the cloud options and if I need to print something from a cloud I’ll move it to my phone. Lastly, I’ve owned several brand of printers including 1 or 2 Canon’s prior. This one seems to be the least economical. It’s burned through its included ink with about only 7 prints (1 full picture), picture included with review. Pros Sturdy Construction Many features Moderately fast prints Ease of use Cons Cloud connectivity issues Loud whining sound while printing Ink doesn’t last long

Overall, the Canon TR8620 is feature-rich and works relatively well. I have been using laser printers for as long as I can remember, so the comparison to what I am used to may be biased. Pros: - Easy to set up - Respectable phone app - Reasonably fast operation - Duplexing capability - Fast document feeder - Intuitive UI (screen on printer) - Super easy WiFi set up - AirPrint capable - Excellent print quality for an inkjet printer - Very fast 'wake up and print' from sleep mode Cons: - A little on the slow side when it comes to printing - Some of the parts feel flimsy and I fear they will break easily - The paper sort of shoots out of the front of the printer and often lands on the floor upon completion of a print job - Makes some loud "groaning" noises - Ink usage concerns me - after printing one two page black & white document and one full-page photograph on regular paper, the ink levels in the app seem dramatically lower than I would have expected after printing so few pages (see attached image) - Faxing* - I sent myself a test fax via landline to an online fax service I use and the quality of the fax was very poor. (*Note, this could be the faxing service I use, not the printer - but I felt worth mentioning) Verdict: I think Canon has made a simple-to-set up and use multi-function printer that would likely do a good job for home use. As I mentioned above, I have concerns about ink consumption and the durability of some of the parts. Given the MSRP, I think the overall value is relatively good. I would likely recommend this to a friend looking for a budget-friendly printer with a few extra perks.

Built to Last!!!! Let me start of by saying that I still have and still currently using my first canon multifunction printer that is about 6 years old and still works great without any problems, so that should tell you something about the quality of Canon printers and this printer is no different. The Canon Pixma TR8620 is an all in one printer that can handle all your small business or home office and even personal needs with ease. I have been using this printer now for a few days for my home office and personal need without any issues and the print jobs came out clean, clear and crisp. So, let’s get into the details of what this printer has to offer the good and the bad. Unboxing and Setup- So, in the box is the printer, power cable, telephone cable, instruction manual, and the startup toner cartridge. The printer has Ethernet, USB and Telephone line input in the back. USB AND ETHERNET CABLES ARE NOT INCLUDED. If you prefer to use the printer with the USB cable you will have to purchase that separately. So, I was a bit unhappy with the setup process, even though its pretty simple the printer does not guide to setup the printer with the wireless connection. You can setup the printer with either wireless via WIFI or WIFI-Direct or wired if you prefer. I was able connect the printer to my router in a few minutes and was able to print and scan in no time using the 4.3 inch color touchscreen which is actually very responsive. The printer weighs in at 18lb and measures about 8H x 18W x 15D. Scan and Print Functionality of this printer are pretty good. The print quality in color and black and white came out pretty nice, although I must say I was not impressed with the print speed. This printer prints 10 page per minute in color and 15 page per minute in black and white and it just felt like it took the printer forever to print one page. As for scanning you have the option to use the flat bed or you are able to use the automatic document feeder to scan multiple pages and the scan quality was not bad at all. Over all it’s a pretty good printer but I believe it could do better. Pros- Good Print Quality Good Scan Quality Solid Built Piece of Machine Large Touchscreen Display Automatic Document Feeder Cons- Slow Print Speed Low Paper Capacity (100 Sheets Only) No setup Process

I have owned many Canon multifunction printers from the MX870 through the MX922 Canon series. They always were very reliable and worked well with an increasing feature set and expanding wireless connectivity options. The Canon Pixma TR8620 follows in that tradition and is essentially has the same footprint as some of the older multifunction printers. Setting up the TR8620 is straightforward and can be performed with a smartphone or computer. The unit also features a large 4.3 color touch screen which is a substantial improvement over previous generations which can also be used to configure and control many features. Overall, the unit does a good job printing documents and pictures, although not overly speedy, but also has duplex (two sided) printing capability. Scanning can be done either via the flatbed scanner or through the document feeder for multi-page documents. The Canon software provides a lot of options when installed on your computer, supporting multiple Canon printers including the G4010 printer I also have connected to my network. Smartphone based printing is also standard, as it is on most modern printers, including AirPrint when using Apple devices. The printer has a tray which you can pull out from the bottom of the front of the printer and load up with up to 100 pieces of paper. The unit uses five separate ink cartridges with two black cartridges, which I believe the larger of the two handles typical text printing. These days a number of printers are using ink reservoirs or refillable ink tanks, instead of cartridges. Not sure how many pages I will be able to print using the ink cartridges, but we will see. Pros: - Reliability - Feature set - Connectivity Cons: - Plastic seems a bit thin, not built like previous generations of Canon’s multifunction printers - Small paper tray - Not meant for high volume printing

I like it so much my daughter love it it to practically y help us

I’ve been looking to move on from my current all-in-one, as I’m on a monthly printing program and found out that if I cancelled it, my ink cartridges would be turned off and I’d have to buy all new ones. That really got me looking for a replacement printer/copy/scanner. Pros: Crisp, clean printing Ink price not heart stopping Scan to cloud (box/google/dropbox) Cons: No web-interface control of scanner function No 'sleep hours' just an overall timeout IJ Cloud setup fail with using Google Account vs (Google) email address Overall writeup: The printer came packaged nicely in a plastic bag and surrounded by Styrofoam so it wouldn’t get banged up in shipping (see pic). A small cardboard container held the power cable, 5 ink cartridges and an RJ-11 phone cable for the fax function. I personally don’t have a POTS line, so no faxing for me. One other cardboard slat held the getting started guide and some safety paperwork (see pic). Setup was a breeze and I followed the small getting started booklet. When it came to installing the five ink cartridges, the orange cap that keeps the ink port covered unleashed blue ink on my floor and paperwork (see pic). I’ve never used Canon Ink before but the other vendor ink cartridges never did that to me. In pricing out a replacement 5-pack of ink, I did not have a heart attack; the pricing seemed very reasonable. During initial calibration, the printer yelled at me for having the paper in the tray incorrectly. I don’t understand how, but it kept erroring on me saying to fix the paper. So, on the third adjustment, it took the paper and was fine. I run a mesh Wi-Fi network and while joining the printer to it, the wizard noticed that my single SSID had a bunch of MAC addresses to go with it. I opted to use the MAC with the Access Point closest to the printer; it worked just fine and had no issues differentiating between the 2.4 & 5GHz networks because it found itself onto 2.4GHz just fine. I went around to all of my devices and uninstalled the old printer’s “Smart” apps, removed the cloud printers (that will be decommissioned soon anyways) and installed the Canon App. I had no problem finding the printer on Android, ChromeOS and iOS. For Windows 10, again, no issues there finding & getting the driver auto-installed. From Windows, you can’t “manage” it and kick off scanner commands like other brands by default. Installing the Canon IJ Driver software gets some more printer options in Windows’ Control Panel, but no ability to Scan Photos or Docs to your computer directly - you must press menu items on the scanner itself to select your PC (vs USB) and start the scan. The copier and scanner functions produce good replicas, whether they are photos scanned to a computer or documents copied for reproduction. I did have some inconsistent “copies” of pdfs not printing more than one copy via an older ChromeOS, however none of those issues on Windows or via a S10+. I had a schedule for my last printer that it’d shut off at 8pm and turn back on at 8am. That doesn’t seem possible here, it only has an overall timeout / sleep time from 15 - 240 minutes from last print. You also have to set it to wake on access, which should be a default in my mind. Getting into the Web Interface & admin password -- yeah, it’s hard to find, but it’s the serial number and then you can change it to whatever you want. When setting it up for cloud printing via the newly accessed Web Interface, I had to use my email address & create a password, vs using a Google OAUTH connection, which just created yet another password to have to keep track of (via a password manager). Once set up and linked with Google Drive, you can send your scanned documents and photos right to the cloud, should you choose. This is great, because I have a shared folder with the kiddo for homework. The scans go to the default location of the drive, but you can select the destination if it doesn’t always need to go to the same place every time. So, in using this printer/scanner thing, in a few instances, I found myself opening the entire lid to where the ink cartridges are, vs just opening the lid to scan some paper. If you grab a little too far back where the handle is, you’ll open the printer vs lifting the lid. At that point, you’ll have to wait a few seconds for a reset of the ink cartridges before continuing. In my usage, the printer has been available and hasn’t fallen offline when needed and that’s huge. Recommended? Sure! This thing has some neat cloud-scanning capabilities, prints some nice clean text and can scan/copy without much effort from the end-user.

Maybe it's because I had an older model Canon copier/printer but this model literally took seconds to plug in and go. I like that it uses the same ink cartridges as the older model so I can use the refills I already have on hand. It connected to my phone and laptop without issue. I found this easier to connect to the internet than the older model. Once I connected it to my phone (which just kind of "happened"), it found the internet automatically. I can print from other rooms in my house. I have only had it a short time so I cannot speak to ink usage but if it's like my older Canon, the ink should last a while (depending on usage). I also like that it doesn't take up a lot of space on the desk. It's not the quietest machine around but I like that I can hear that it's working when I send something from my laptop in another room. The scan feature is super easy as well. I have not used the fax machine component but I imagine it works well also. Overall a great little printer for the home office.

The Pixma TR8620 InkJet MFP has great print quality and lots of features. It's also has great animated tutorials. The one for inserting new ink cartridges was very helpful! Features I was impressed that it has a paper tray underneath and a sheet feeder for the scanner too. There is also a rear sheet feeder to throw in a few pages or a different size of paper easily. It duplexes, which is a feature I love! Almost forgot, it has a large and bright tough screen which is well used for various animated tutorials. It really walks you through installing ink cartridges very well! I attached a pictures of what it looks like. It also shows you at the bottom of the screen as they are inserted - while it walks you through the process! Very simple and re-assuring. I attached a photo of what the screen looks like while you're inserting ink cartridges with this review. There are lots of built in printables too and more available on-line. You can find various kinds of graph paper, writing paper, and even patterns and backgrounds to print on paper to make it look cool. The printer will connect directly to various online services too like Google Classroom, Dropbox, Facebook, Evernote, OneDrive, and more. Print Quality It has great print quality but that's expected isn't it? Where it really stands out from the crowd is the quality of the draft print jobs! I'm used to draft printing being so light or so broken - with white lines through text or characters out of alignment, that it's almost not worth using. This has a draft mode that is worth using! It doesn't seem to do any of that. Text is aligned, you don't get lines through characters or images, and the quality is dark enough to be very usable. So I can get fast printouts without bad looking text! Scanning I've only done a little scanning so far but it does a good job with color and black and white - photo and text. The copy function also reproduced photos well - keeping colors just like the original. The Windows Scanning application for it seems very basic at first and is simple to use but if you dig around you can change the resolution, up to 600dpi, and other settings. Strange It takes two black ink cartridges! Very odd. The one is a higher quality ink. You don't seem to need to do anything special to switch. It seems to do that by itself. Anyway, I just thought it was odd. I don't think I mind it and I'm sure there are some advantages to it. Overall Canon did a great job with this MFP! I love the big touch screen, the text quality being good in draft mode, and the fact that it has the feeders and duplexing that I want! It's a complete package in a small package!

When the new Canon Pixma TR8620 All-in-One Printer arrived, I was struck by what a nice, small footprint it had - approximately 17-1/2" Wide x 10" High x 17" Deep when all components are open for use. It is a perfect fit for that pull-out shelf on your computer desk or one on a credenza, which is where I have it. The TR8620 does wired or wireless printing, copying, scanning, and faxing using your computer, tablet or phone and does it well. It has a convenient auto-document-feeder. It has a nice set of useful features. The unit will do the lightweight jobs that occasionally come up in daily life or for school. I would not recommend it for real home office work or heavy usage. The TR8620's setup was easy. The Getting Started Manual was great for leading one through the simple steps. I was impressed by some of the automated setup that Canon implemented, such as auto-print alignment and setting up wireless functioning. It was a breeze to get it going. The downloaded printer / scanner software has great capability. The scanner can scan to .pdf or photo. You can set the scanning resolution from 75 dpi to a nice high resolution of 600 dpi and can set the .jpeg imaging quality to low, medium or high. The software also includes a .pdf editor, stitching of different images or .pdf scans, and even OCR (Optical Character Reader), which can make your .pdf scans searchable or copy, cut and paste ready. Setup to print from my phone and tablet was incredibly easy after downloading the Canon Pixma app and I was able to get some good output when printing photos from my phone onto 4" x 6" photo paper. Make sure to set your printer to the correct paper type within the app. On the whole the Canon Pixma TR8620 will do your light home jobs very well and will not take up too much space in your home.

Pros: Well-built, speedy, quiet, nice looking output, good paper handling features, fun control panel and Windows & Android apps, very easy setup but dependent on web access. Cons: Expensive compared to my old MG5520, uses ink very quickly, ink is expensive at more than $60 for a 5 cartridge set, and unit was not eligible for BestBuy ink replenishment program at time of purchase. Even so, unit seems to be a better choice than comparably priced competition units, and even one unit from the same manufacturer.

I LOVE this printer! Easy setup, easy functions. Great price. Even works with our phones and tablets. Crisp, perfect printing and scanning. Purchased to replace a new HP in the same price range that was opposite in every way.

I was pretty stressed about getting a printer that could air print, dual side printing, fax & scan that was reasonably priced, in stock, and wouldn’t be the size of a tank. I found it with this one. The paper holder is a bit flimsy thus the 4 stars. Have only been using it about a week now and am very happy with the print quality. Have not tried photo paper yet but the color is more than decent. Another reason for purchasing this printer was the fact that I wasn’t limited to purchasing “Canon” ink-any ink will do! Enjoy.