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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Open until 10 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent print quality and ease of use of this product. Many appreciate its compact size and reasonable price, along with the convenient wireless functionality. Positive feedback also mentions the quiet operation and attractive design. However, some users have reported concerns about the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 987 reviews
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Best printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that this is the best printer for the price. I bought this printer with very low expectations and print quality. But after running the setup I printed a photo from my phone and I was shocked by the quality 5/5 star. The people complaining about the ink running out do some reading before ripping all stickers off every ink cartridge clearly says setup ink only!!!! looking at the prices of being I don't think $62 for the XL cartridge is expensive. Five stars on how compact the printer is a perfectly fit on a desk that I bought on Amazon. I think the touchscreen is very responsive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Compact excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Canon TS9120 is pretty compact, but has excellent print quality. I like that it has individual ink cartridges. It is easy to use and prints quickly. I would highly recommend this printer!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome crisp color printouts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I printed business cards for a friend's business, as well as business cards for my husband's subcontract company. They look SO awesome!!! I had formally printed some out at work, but, in comparison, the printouts from my new Pixma totally crushed the printouts from our Brother all-in-one at work! Loving it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    FANtastic picture printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just to print photos on it. I wanted to take a couple of photos with my new Ipad 10.5 and the other accessories that I purchased for it as well. I made her graduation announcements and Included a 4x6 glossy picture inside! They came out great and the printer actually did better than I expected and I purchased it at a very low price from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: great connectivity, prints nicely, good not great pictures, scans excellent Negatives: set up takes a while and the directions could be a bit more simplified.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome quality prints!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints fast with great results. Accurate color matching.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super nice printer!!great sale price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer,fast and easy to use and set up!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Inexpensive, compact, stylish printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was purchased after researching thoroughly other printers and I must say that the reviews do not lie! I love this printer! It’s small, stylish and very compact- it fits anywhere. In addition, I love the fact that you’re able to print anything, anywhere using any device. I can print straight through my phone without having to use any wires- through Bluetooth. In addition, the printer prints quickly and quietly- it’s very efficient. Overall, I highly recommend this printer- it comes in various colors and looks beautiful in your office. It’s small and very portable- does a great printing job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Finally a decent photo printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $149 at BestBuy and it was money well spent. Has separate photo and plain paper trays, no ADF but scanner and included software are top notch. Guided setup is very easy and no problems connecting to wireless was a snap. Interface on front of the printer is very nice and power saving features work nicely. Nice and compact on the desk and quiet as a mouse when printing. Very satisfied and glad to find this just got rid of my last HP and will not buy another!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quiet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a inkjet printer. it runs reasonably fast and puts out great copies. it seems to be quieter than the other printers in my home/office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent capability for reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this printer after my Konica Minolta laser printer became too much of a hassle with lack of updated support. I needed a cheap, capable printer that did not have fax (not needed by my lifestyle) and all the other additions that make printers heavy and expensive. After internet reviews and about a few hours of shopping I found this one on sale for $99 (off from $199). This printer was fast to set up, contained everything necessary and was able to link to my phones and computers in minutes. Directions are straight forward and simple. Pictures and documents print fast and clear, the sound put off is not overbearing, and options for ink cartridges are outstanding. If you purchase this take your time getting it out of the box and getting the tape off the elements, they protect it very well for shipping, you don't want to apply power with any gearing stuck by safety tape. Cheers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Print quality

    Rated 5 out of 5 stars

    Quality+Low Price+Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printing quality is amazing (especially with the new blue color), the price for the printer and cartridges are very reasonable. I love the functionality of being able to print on a CD/DVD, easy to install and a wonderful design.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Excellent Compact Sized Color Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Canon color printer. My older Epson printer was gigantic, and this Canon is 1/3 the size. This will fit very well in a small space. It's been performing very well so far. It prints documents and photo's with high quality. The quality of the photo paper makes a difference as well. The only negative is that this printer uses 6 ink cartridges. Including a blue colored ink, and it seems to be more difficult to find than the other's. They don't include it in the 5 pack that includes the XL Black. (only the small 5 pack w/o xl black) and Best Buy only sells the XL blue in store. Most stores do not carry the small blue. Canon needs to make a 6 pack that includes all of the colors for this printer. Other than that it's a great printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Awesome Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is awesome for printing photos on high-quality function, but uses lots of ink =( I bought the printer over the last 2 mths and have already spent approx $250 on ink to print approx 300 photos. There is a great function called Templates that allows you to print lined school paper, graph paper, calendars, lists, etc without printing thru the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad printer. Good quality, speed and noise. Only issue is that it prints warm so keep that in mind when editing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality, Size

    Rated 5 out of 5 stars

    Canon printer is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been having Canon printer MX 920 for 2 years which works good. I bought a HP printer for my 2nd location, the reason I bought this HP was I'd like the size smaller than MX 920. But, the HP power automatically turns off so often even I rarely print, so I decided to exchange to Canon. I found TS9120 size is smaller than MX 920, and removed fax machine part which I don't need, plus it can print picture. I've had it for 2 months, It works very good and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer/scanner is worthy of 5 stars. I downgraded it because of difficulties getting started. A detailed Getting Started Manual is included. I followed the directions carefully, and successfully installed it without problems, but it still took about 2 hours. I initially had some print quality problems, and called Canon Customer Support. They talked me through a few procedures and quickly resolved my concerns. If you have any problems setting up your new printer, please call Canon Customer Support; they are excellent. Installing the printer software on my iPhone and iPad was quick and easy. Print photo quality is excellent. Scanner is silent and works well. I use Photoshop Elements which has it's own scanner software that I think works even better than the Canon software, which works fine. The Canon installation installs a lot of software that you may, or may not want. You should go through this software to determine what you want to use. Bottom line: I am very pleased with this printer; it is considerably smaller than my old Canon printer that it replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Wireless

    Rated 3 out of 5 stars

    Good printer for a small office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this printer in my office at my shop, I don’t have lots of space so I like the fact that its small but it can handle all types of project, i use it with my iPad Pro wireless on my network, i dint like the fact that I cant set it up Bluetooth instead of using on the network becaus I need to go back to my setting every time I need to print, to make sure that its on the same network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love it works great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact easy to use easy to set up to print from cell phone. I love that it has 6 ink cartridges better picture prints

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality
    Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Cannon printer in less than 2 years. This one was easy to set up and had it working in less than an hour. Would not recommend for someone who prints frequently though since it is pretty flimsy and is an ink hog. Have not printed any photos yet but color and black and white copies look sharp.

    No, I would not recommend this to a friend
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