Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the excellent print quality and ease of use of this product. Many appreciate its compact size and reasonable price, along with the convenient wireless functionality. Positive feedback also mentions the quiet operation and attractive design. However, some users have reported concerns about the product's long-term reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 987 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Good performance but died

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned this printer for one year and six moths. It worked well for that time, but has now "died" with multiple error codes. Upon inspecting the printer for stray paper jams, a plastic part was discovered broken. It seems that the mechanical quality and reliability of this printer are very poor at best and it strongly recommended that it not be purchased.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Basic printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Canon printer, copier, scanner with this one. Works pretty good. Directions were not very easy to follow. Had to checkout a YouTube video to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Printer, but goes through ink very fast compared to previous printers I've owned. Ink is a little pricey.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 2 out of 5 stars

    Worked great for 8 months...

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced this under warranty after 8 months... was outstanding up until the day it died.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    meh

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions well. ink a bit costly and insufficient volume. Screen fails to close fully.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It started out great but then quickly faded. Paper gets jammed all the time

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst printer I ever had. This Piece of s. got smashed against my sidewalk today after trying to connect my phone to it. Ink is very expensive and cartridges are very small. Also ink dries out when you don't use the printer. I will never buy ink printer again. Buying laser this time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, the printer looks amazing but I use this 3 or 4 times and now it show me an error code so bad w

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Canon TS9120 - NOT FOR A MAC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a long and productive life, my HP printer finally gave up the ghost. Wanted to replace it with another HP printer, but Best Buy didn't carry replacement ink cartridges for the model I selected. After a long search by a sales rep, I was told that the cartridges were available on line and could be purchased at Office Depot. Subsequently I purchased a Canon printer. The printer was to be used wirelessly with my Mac. I couldn't get the HP printer to connect with my Airport wi-fi. I then called the Geek Squad for on line help. After spending some considerable time mucking around, they also couldn't get it to work. Their suggestion, get cables. Bottom line, Canon is not the printer for a MacBook Pro.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good quality prints, but slow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons - slow to actually start printing and doesn’t automatically turn on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    defective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the one I got was defective and several online contacts with Canon haven't helped. I'm returning it to the store.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    The jury is still out.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color photos print okay. Interior seems more flimsy than my last Canon printer. Software is not intuitive.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Difficult to pair multiple devices

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to connect with my phone tried doing the same with my brothers phone doesn't connect.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    dissapointed that it does not stay connected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for a while and printed out what I expected. Now I am very disappointed in this printer. It does not stay connected. Currently I can't use it because I can't get it connected to my computer. It will connect to my phone and print but currently none of the computers in my house will connect to it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It does the job, but we're not crazy about it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We found it very difficult to set up and the quality of the print is not what I had hoped it would be.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Thought Would be A Good Scanner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Epson V600 Scanner after researching and comparing others, online for the most part with the exception of one relative who is knowledgeable. The scanner from start up revealed a horizontal red line on the base of all scans. Tech support at Epson suggested reinstalling software. Done. Still same Horizontal Red Line. Reported to Epson. Was advised to return to them for repairs or replacement. Wanted my credit card information to provide a shipping label and then I would have to take the time to package and find a shipping location. Not much of a hassle if it was a Vintage Leica or Hasselblad but No Way for a defective New scanner. Did not. Returned to Best Buy who took back and ordered a new one for me which I picked up. Tried the new one out briefly and no more red line. Will spend some time When I have time to make sure their are no other bugs. Bottom line: Disapointed. If the new one has ANY bugs, No more Epson.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    unbelievable value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all in one printer for $65. not the best printer around but for that price you can't go wrong.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PRINTER

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR THE PRICE IT ALRIGHT SOMETIMES YOU HAVE TO WAIT OVER TEN MINUTES FOR IT TO PRINT

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    FAIR PERFORMANCE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than HP printers..... BUT.... still a pain ... if you want to make a copy ... it will ask you to feed the rear paper and not the main cassette, cannon said to go to settings and change it... but it is false info... you cannot change it... ( look a the millions of complaints on the web ) other than that..... works

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Canon - PIXMA TS9120

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Canon - PIXMA TS9120 Not Happy. The first one I bought took it home powered it up and had a fatal error message, I exchanged it for the same model and the print head failed 3 months after canons warranty expired. luckily I bought a extended warranty on that one.

    No, I would not recommend this to a friend