Customer Ratings & Reviews
- Model:
- CM036178X
- SKU:
- 6035401
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the protection and design of this phone case, citing its attractive appearance and variety of styles. Many appreciate the case's good fit and durable quality, although some find it somewhat heavy and bulky. A few customers reported issues with liquid leaking from the case. Overall, the positive feedback on protection and aesthetics outweighs concerns about weight and potential liquid leakage.
This summary was generated by AI based on customer reviews.
Not Flexible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case is cute, but hard to put off and on. Cracked when trying to remove from phone.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a one year or lifetime warranty. The lifetime warranty covers damages and defects to Case-Mate brand products. The warranty is only valid if you still have the originally purchased Case-Mate item. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
This product is cheap!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is cheap and cracked within not even a week. I would really like my money back! $35 down the drain! Don't buy. I am extremely careful with my phone. My last phone case I bought (not this brand) is still going strong after over a year.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate item, it also comes with a one year or lifetime warranty. The lifetime warranty covers damages and defects to Case-Mate brand products. The warranty is only valid if you still have the originally purchased Case-Mate item. With the lifetime warranty, you will receive a new replacement case exact to the case you originally purchased. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
Thumbs down phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case was not what I thought it would be. The pink glitter is movable inside of the case, I thought is was a pink phone case. I will be returning this to the store.
No, I would not recommend this to a friendHad an air bubble in it within a week
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. If air can get in then only a matter of time before the liquid comes out.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. An air bubble in any waterfall case is going to be normal as these cases are much like snow globes and lava lamps. Once the mineral oil starts to move around, it can capture the small amount of air that was originally in the case and create an air bubble. While most air bubbles will be "normal", we do understand that not everyone will like them. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The warranty is only valid if you still have the originally purchased Case-Mate item. The lifetime warranty covers damages, defects and leaks. With the lifetime warranty, you will receive a new replacement case or the option to choose a non-Waterfall case valued up to $50. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
Not a good case.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the case for only a month and it started leaking all over my phone.
No, I would not recommend this to a friendPaid way too much
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was cute until this case leaked, only a few months after putting it on my phone.
No, I would not recommend this to a friendPretty and protective
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and I drop my phone occasionally and haven’t broken it yet
I would recommend this to a friendCracked on day 1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I went to take the case off my phone the day I bought it and it cracked.
No, I would not recommend this to a friendCracks too Easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case cracks way to easily. The solution inside drenched my phone.
No, I would not recommend this to a friendGood until
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the case until it busted and the liquid came out
No, I would not recommend this to a friend- Pros mentioned:Design, Protection
Beauty and functionality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case! Have had it for several years now. Protects my phone and looks sharp.
I would recommend this to a friend Skeptic!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this because of rave reviews. Then read negative reviews of oily liquid leakage! I was not willing to risk it after spending big bucks on my new iPhone, so I returned it. The description does not mention a liquid in the case.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate case, it also comes with a lifetime warranty. The lifetime warranty covers damages, defects and leaks. With the lifetime warranty, you will receive a new replacement case or the option to choose a non-Waterfall case valued up to $50. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
Leaked all over
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really liked the look of this case, but it developed a crack and leaked all over my phone. Luckily, I caught it soon enough so the liquid didn't damage my phone - just made it a little greasy. No interested in any other liquid filled protectors in the future.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The lifetime warranty covers damages, defects and leaks. With the lifetime warranty, you will receive a new replacement case or the option to choose a non-Waterfall case valued up to $50. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!
Case mate waterfall rose gold
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the prettiest case I have ever bought . NOT, THE WATERFALL AREA GET AIR BUBBLES AND LEAKS. I returned it once for it to happen that same day I replaced it. Going back for my money back and will never buy a case mate case again. Oh may I add I emailed case mate and never heard back from them.. Never again.
No, I would not recommend this to a friendBrand response from Case-MateRepresentative
Posted .Thank you for choosing Case-Mate! We're sorry to hear about your dissatisfaction with your case. Please be advise that when you purchase a new Case-Mate, it also comes with a lifetime warranty. The warranty is only valid if you still have the originally purchased Case-Mate item. The lifetime warranty covers damages, defects and air bubbles to Case-Mate brand products. With the lifetime warranty, you can choose a new-Waterfall case, or a non-Waterfall case valued up to $50. The warranty replacement is complementary and no charge to you. To take advantage of the lifetime warranty, please visit www.Case-Mate.com and submit a warranty claim. Once you submit the claim, the agent processing your ticket will order your new case. We hope this helps. Have a great day!