Customer Ratings & Reviews

Great second time purchasing this iPad for my child

This tablet is good, but at first the home button wasn’t working. After a few days it started working normal. Also it does take along time to charge, I will leave it on the charger and 8 hrs later the battery is at 70%

It’s nice. It looks new, but it doesn’t have hardly any storage space and the charger is not working for it.

Very happy that we decided to purchase with Beat Buy. They had a variety of options and we love our ipad.

looks good as new seems to be working fine so far i do see a bit of a lag sometimes but other that great product

The item arrived quickly and worked great! It is great!

It came on time and just like it was in discrimination. Love it

Clean, looks brand new, Great value. I was skeptical at first. Glad I purchased

Great purchase, works fantastic for a very reasonable price. My daughter loved it! Definitely worth the money!

I purchased a refurbished iPad online from Best Buy for my daughter’s birthday, and it stopped working almost immediately. The iPad failed to charge and the interface was extremely glitchy. When I brought it into the store for help, the manager was rude and dismissive, repeatedly telling me “that’s what happens when you buy refurbished” and refusing to offer any solution. I brought it to their Geek Squad Department & they said I'd have to send it to Apple for repair & the cost would be over $200 (again, I had this iPad for 1 week). They also said I shouldn't buy refurbished. If Best Buy thinks refurbished products are unreliable, they shouldn’t sell them. Very disappointing customer service experience.

this was a gift for someone, and they liked it a lot. They had never had one before.

Satisfied with the product. Met my standards. Will recommend.

Works great. Just as described. Daughter loves it.

Really good product i would recommend this for anyone in the family, kids or adults.\nI would definitely order again for the kids

Serves my purpose extra iPad for minimal use Good condition works fine!

It’s perfect for my grandson. He is so excited to have his own iPad and not have to share with his siblings.

If you Google Apple certified refurbished for iPads. It tells you that any iPad that is Apple certified refurbished, is refurbished by Apple, they replace the battery and replace the shell, So I bought this thinking it would have a new battery. As that’s what Apple certified means. The day after I activated it, it showed it only had 70% battery life remaining and had been charged 168 times. Recommended time to replace your battery according to Apple is 80%. I can’t believe they would try to resell this and try to say it was Apple certified as Apple would never OK sale of a battery that has only 70% battery life left.

I was looking for a newer iPad, but couldn’t afford to buy it brand new. This is the exact iPad I was looking for! I bought it with my Best Buy credit card and was able to pay it off over time with no added fees. Such a great deal!

Great value and fully refurbished. We were trying to find a good deal for the family and didn't want to start with a new iPad.

Great value and fully refurbished. We were trying to find a good deal for the family and didn't want to start with a new iPad.